The index management service is not running

Im in the process of creating a web repository with the following version history
Version History
6.0.2.4.3_ContentManagement_Collaboration
6.0.2.3.5.Enterprise_Portal_Service_Pack_2
If finished creating the crawler profile, cache, website, sytem,repository.
when i go to index admin i get the error 'The index management service is not running '
tried restarting the servlet engine, the trex server -the error still persists.
is there any tool/note for correcting this.
any help apreciated
prasad badal

Hello Karsten,
thank You for your reply.
We have a lot of entries in our knowledgement.log files as the following:
#1.5#C000AC17158E0004000004AB005FCB470003E52BC02E9648#1096401000765#com.sapportals.wcm.service.indexmanagement.TaskQueueReaderTask#irj#com.sapportals.wcm.service.indexmanagement.TaskQueueReaderTask#System#0#####com.sapportals.wcm.scheduler##0#0#Error##Plain###null - java.lang.NullPointerException
     at com.sapportals.wcm.service.indexmanagement.TaskQueueReaderTask.run(TaskQueueReaderTask.java:33)
     at com.sapportals.wcm.service.scheduler.wcm.SchedulerEntry.run(SchedulerEntry.java:332)
     at com.sapportals.wcm.service.scheduler.wcm.Scheduler.run(Scheduler.java:367)
     at com.sapportals.wcm.util.factories.ThreadUtils$InternalFixedTimer.run(ThreadUtils.java:91)
     at java.lang.Thread.run(Thread.java:479)
Do you know what to do?
Thanks a lot

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</v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:f></v:formulas>
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<o:lock aspectratio="t" v:ext="edit">
</o:lock></v:path></v:stroke></v:shapetype><v:shape alt="" id="Picture_x0020_2" o:spid="_x0000_i1025" style="width:631.5pt;height:148.5pt;" type="#_x0000_t75">
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