The Installation associated with your device is invalid.

The Installation associated with your device is invalid when I try to open the magickjack app
Something is go in on on my iPhone 5.
Everything was ok before on my iPhone 4S

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HT201272 I recently upgraded from an Iphone 4S to 5. I am having trouble with magicjack; each time i install it it gives me an error message "The installation associated with this device is invalid". Cannot seem to access account info or make calls.

I recently upgraded from an Iphone 4S to 5. I am having trouble with magicjack; each time i install it it gives me an error message "The installation associated with this device is invalid". Cannot seem to access account info or make calls.

I have exactly the same trouble.
If you wet the answer, please let me know!!

Can you see the iphones associated with your apple id

I gave my old iphone to my son and he restored it to factory settings. After I gave him the phone, I changed my Apple ID and password. Since his restore he cannot use the phone. It is asking for my Apple ID and password and won't accept the new one I created. Suggestions?

The following has instructions: What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

How do I change the name associated with my device?

My iphone5 carries my husbands name and I would like it to reflect my name. Any way to do this wise people of the internet?

Settings > General > About and then tap on Name.

After upgrading to the latest itunes, the text associated with syncing a device is gone. The buttons are there but no text. Also the toolbar for iTunes has disappeared.

After upgrading to the latest editon iTunes, the text associated with syncing any device is gone. The buttons are there but no text. Also the toolbar for iTunes has disappeared.

That's consistent with trouble with the Segoe UI fonts on your system.
If you're using Windows XP or Windows Vista, try Vortical's technique from the following post:
Re: iTunes 10.1 Missing Text
But if you're using Windows 7, try itunesTRK's suggestion from the following post:
menu bar invisible

I have two iTunes accounts. When I view account info on a older account that I seldom use. It indicated that it was associated with one device;I.e., my IPad. Ian trying to link it to the other account instead

I have two iTunes accounts. When I view account info on a older account that I seldom use, it indicated that it was associated with one device; I.e., my IPad. I am trying to link it to the other account instead

johnfromnorth andover wrote:
I have two iTunes accounts
Why?
When I view account info on a older account that I seldom use, it indicated that it was associated with one device; I.e., my IPad. I am trying to link it to the other account instead
You want to uise the newer account with the iPad?
Settings > Store.
Tap account, sign out then sign in with the account you want.

I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

I have two Apple IDs - one associated with iPad and iPhone and the other associated with iMac and MacAir. I am going to lose the former e-mail address imminently and would like to associate all devices with just one ID. How do I do this? Thanks

Thanks - I guess it is like there were two of me!
I bought the iPhone first and it seemed natural to link it to the (work) e-mail address which was in constant use. The iMac for home use came next and it seemed natural to use my home e-mail address, particularly as I knew by then that I would lose the work address after my imminent retirement. The same logic went for the recent puchase of the MacAir. I am not sure what happened with the iPad (also a recent purchase) - iTunes seemed to puch me towards the same ID as the iPhone.
It is not a huge problem - just makes my persona look schizoid! Otherwise very happy with everything Apple.

Who has the option to automatically download" the apps that I download on my iPhone? Do they have to have the same Apple ID associated with their device?

When I download an app or music to my iPhone, who else can turn on automatic downloads and have that app or song downloaded to their phone too? Is it only people who use the same apple ID as you? I just wanted some clarification.

Autormatic Downloads are associated with your Apple ID only.
Is it only people who use the same apple ID as you?
Your Apple ID is unique to you and you only and definitely not recommended to share with others.

"There is a problem with your device,We're sorry the device you connected may be damaged and cannot be activated for service. "

My problem is after i did a restore on my 32gb ipod touch i now get a error on itunes that says "There is a problem with your device,We're sorry the device you connected may be damaged and cannot be activated for service. " Please help

In the ipad discussion forums there apparently is a HUGE problem with people not being able to update to ios 4.3.3, it apparently locks up their devices and they are also getting the error "there is a problem with your device".... some are reporting the same problem with their ipod touch as well... it looks like it's a global issue
The forum is in the ipad section under the title of "There is a problem with your device".
I have dodged a bullet on this one since i have not updated my ipod's or ipad in the last couple of days.... i will hold off syncing to itunes until this issue is fixed... good luck, and spread the word if you can to get apple to listen

Verify your email aPlease verify the email address associated with your Apple ID.ddress.

Verify your email address.
Please verify the email address associated with your Apple ID.
how do i sign into my mac e-mail inbox ? I have to verify my Apple ID to activate ICLOUD programmer.
I could not find where is inbox of mac email and could not read verification mail to activate. Help me!!!

ok

HT5622 Please verify the email address associated with your Apple ID.

Please verify the email address associated with your Apple ID.

Do you have a question ? If you've just created an account then you should have received an email to the email address that you used on it, which should have a 'verify' link on it, or you might be able to verify it by logging into it here : http://appleid.apple.com

How can I change the age associated with my daughter's account?

OK I am sure that this is a common issue. Back when my daughter was about 9 or 10 years old, we bought her an iPod Touch. She was too young to have an AppleID of her own, so I set one up for her using an extra gmail accoun that I had, and entered my birthdate/age. A few years later, she received an iPad, and most recently, an iPhone. All of these devices are tied to the same AppleID.
Well, now she will be 13 years old soon, and I would like to switch things to represent reality. She has her own email account, and I believe you can go to My Apple Id to change the Apple ID name and e-mail address. My question is, can we change the age associated with the account?
I hear you saying, "Just create a new AppleID for her." That may end up being the only solution, but I am trying to avoid having two AppleIDs for her to keep up with. She has already purchased a fair amount of content (music and apps) under the existing AppleID, and I am pretty sure from looking at the posts on this Community that you can not transfer content away from the AppleID under which it was downloaded/purchased. And so, if I create a new AppleID, she will have to re-purchase the content to get it all in one place. As she eventually grows up and becomes independent, I would like for he to not have to "start over" with her AppleID.
Any advice or direction to information would be appreciated.

I have a similar situation however a bit more complicated! It seems that when I was setting the birthdate I forgot to change the year so now my seven years old daughter shows up as a two months old! There is no way to change the birthdate because it shows up in light grey when I login into my daughters account and doesn't allow a change! The birthdate can be changed only when the child turns 13 however according to this she will have to be 20 before she can change it to show property 13 and here is where this is getting completely out of hand! Now to make things more complicated I have twin daughters and they came up with their unique but similar Apple ID, so changing one will require to change both Apple IDs! After being on the phone with Apple's customer support for about one hour I talked to a supervisor and the supervisor of the supervisor and their only solution is to create a new Apple ID! Of course in my case I will have to create two new Apple IDs, and I'm considering doing it. However when I started reading it becomes more complicated because I already made their Apple IDs part of my family group. It seems like you're not able to just let go of family member that is less than 13 years of age. You can only transfer it to another family, so Apple is making sure there are no kids left behind It seems like the only option will be to "abandon" the family and then create a new family with the new Apple IDs. If all this sounds bizarre to you it sounds bizarre to me too! If I can just put the kids in the car and drive them to the nearest one hour away Apple Store and have them show their credentials confirming their birthdate I would rather do that than having to spend more and more time with this issue, but that was not an option pointed out by customer support. So folks keep in mind that if you make a mistake your children's age is set in stone until he or she turns 20 if they happen to be seven at the time you made the mistake and no one can change this, even Apple! Now on the positive side I'm glad I didn't do the mistake when she was 13 or she will have to wait until she's 26 Most likely I'll be calling customer support tomorrow again and I will let you know how it went!

I can't access my iCloud account because my primary email is dead. I want to change my ID for the one associated with my current email address.

I can't verify my icloud account because the email associated with it got deleted in a messup by the email provider. I made a new ID with another email address, but I don't seem to know how to set it as my iCloud account. Apple insist on asking me a password for my old account, I enter it, but it says it is incorrect. I have tried to fix it, and apple knows it is there as it appear on the list of apple ID's, but doesn't recognice the password and when I try to reset the password it gets me to my new account, which needs no resetting.
All I want is to get rid of that old account and replace it with my new one in order to use the cloud, but it seems I am stuck with a non funtioning user ID. I have tried everything there is on this pages, but nothing works.
Please, tell me, step by step, how can I remove the old user ID from the icloud account for good and replace it with my new ID on all my devices.
Thank you.

Welcome to the Apple community Yao.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

HT204053 I have two apple ID's. One is an old one I no longer wish to use, but it is the one associated with my iPhone. How do I change to my newer apple ID on my iPhone?

I have two apple ID's. One is an old one I no longer wish to use, but it is the one associated with my iPhone. How do I change to my newer apple ID on my iPhone?

In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
If you have used your old ID to purchase content from iTunes or the App store, you may want to continue to use this ID for iTunes only to avoid losing your content.

Lync 2013 Error - Certificate could not be published in the database associated with User Services Cluster

Hi Lync gurus,
I have a weird issue:
Just installed a Lync Standard 2013.
Everything works except I keep getting this error in Log: every 30 minute or so.
First an Error: Event 47067
A server did not respond to HTTP request
Server lyncserver.domain.local did not respond to HTTP request PublishCertRequest targeted at
https://lyncserver.domain.local:444/LiveServer/UserPinService.
Cause: Server might be down or the network path between servers might not be properly configured.
Resolution:
Please ensure that the server can be connected on the target port using telnet and then re-try.
Then I get a Warning: Event 47068
GetAndPublish web service failed.
Certificate could not be published in the database associated with User Services Cluster [lyncserver.domain.local ]. Request Details - Entity: [[email protected]], Device Id: [6BB30A3E-2923-553A-8E5F-0B2FB2CEA330], Authenticated User: [sip:[email protected]].
Additional Context: [Publish_Failure: OtherFailure;HttpNoResponse:"lyncserver.domain.local "]
Cause: This could be due to network connectivity issues with the remote server, or because the database is down.
Resolution:
Please ensure that the user services is reachable and the database is up and running.
Thanks for any help

Please check you can telnet port 443 and port 444 on Lync Front End Serve from client.
Try to regenerate a new certificate for Lync Front End Server.
Check all the services on Lync Front End Server are started.
Check the option “Enable all purposes for this certificate” is checked for the trusted root CA certificate.
For the detailed steps:
Run MMC--Add\Remove Snap-ins--certificates--Local Computer--Trusted Root Certificate Authorities--Certificates, find the Root CA certificate you installed--Properties--General, check the "Enable all purposes for this certificate".
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The Installation associated with your device is invalid.

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