"The installation failed" Error

Question

I am trying to upgrade Acrobat 9 to Acrobat XI on a Mac OSX 10.6.8 system.  I uninstalled Acrobat 9 using the uninstaller in the applications folder.  I then tried to install Acrobat XI Pro and at the very end of the install I get the error:
"The installation failed."
"The Installer encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance."
I tried multiple times logged in under different user accounts and got the same error every time.  I also tried installing Acrobat X Pro with the same results.  Anyone know whats going on here or how to fix it?

Answer 1

Try following steps:
Delete the following preferences folders:
     a) ~/Library/Application Support/Adobe/Acrobat/
     b) ~/Library/Caches/Acrobat/
     c) ~/Library/Caches/Acrobat/
     d) ~/Library/Preferences/Acrobat Distiller Prefs
     e) ~/Library/Preferences/Adobe/Acrobat/
Here ~ represents your home directory.
Then Goto Applications Folder, If Acrobat folder or application is present there then delete it,
Empty your trash, Restart the machine and then reinstall the Acrobat.