The installation input you entered contains Non-ASCILL Characters
Error: The installation input you entered contains Non-ASCILL Characters
Please reenter the input that only contains ASCII Characters
What does this error means?
It occur when i am trying to install Actuate Reporting Server.
I try to look through the forum and some people mention setting the LANG environment variable
I added these under .profile in my user directory
LANG = en_GB.8-UTF
export LANG;
But still getting the same error message
Hi ...anyone can give some input on this issue?
I suspect it is the keyboard mode problem.
Because when i try to print out the mode of keyboard it is u for unencoded events
but when i change the keyboard mode to ASCII by press kbd_mode -a
i cant seen to be able to input anything into the terminal
so i really don't know what to do
Similar Messages
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I am receiving an error when attempting to install
Microsoft Office Professional Plus 2013 which I downloaded from the TechNet site. At the end of the installation process I receive the following message:
"Error 25004. The product key you entered cannot be used on this machine. This is most likely due to previous Office 2013 trials being installed. (System error:
-1073422314)"
I have never installed a trial or Beta of any Office product on this machine. However, I have installed Office 2007 Ultimate and Office 2010 Professional Plus. All of these are 32bit versions downloaded from TechNet site. In addition,
prior to this error I had attempted unsuccessfully to install the 64bit version of Office 2013 as well as standalone versions of Visio Professional 2013 x64 and Project professional 2013 x64. All three of these installations failed due to previous
installation of 32bit Office software, so I have downloaded the 32 bit versions but not yet tried to install, other than Office 2013.
I used the Custom upgrade option during the attempted install of Office 2013, specifying "keep all prior versions".
Note that all the above was done on a new machine. The specific purpose was to test co-existence of multiple versions of OFFICE (2007, 2010, 2013) to facilitate user training and migration.
I have tried uninstalling via Control Panel, and performed some of the steps for manual removal, however did not do all of them since 1) They are quite lengthy and 2) Some of them seem to involve removing ALL prior versions of Office, which I do not want
to do; the earlier versions are working properly and I do not want to have to uninstall them. Just want to uninstall and reinstall Office 2013. Also tried running O15CTRREMOVE.diagcab which indicated that it could not find a problem,
but did not seem to remove anything.
I have read about ten recommended TechNet articles, which recommend everything from running a FIXIt tool, uninstalling all OFFICE software, and reformatting the whole machine. Most of these involve System error -1073418209 rather than -1073422314 (which
is the code that I am getting). Other than that the problem sounds the same. This seems to be a problem with key management and copy protection in these products, dating back to 2010. Dozens of IT professionals have tried the solutions
and vented their frustration since other than the full format, the other solutions work only sporadically, if at all. Some of these people had been working with trial or beta software, but many who encountered this problem had not. As
noted above, none of my software was a trail version. I do not want to uninstall all the OFFICE versions, particularly if it as likely as not will not resolve the issue. (I am also getting paranoid to the extent of fearing that
after uninstalling everything I might not be able to reinstall any version). I think what we need here is a definitive fix from Microsoft, though I am not too hopeful, in view of the lack of response to all the other technicians who have been struggling
with this for at least the past three years.
If anyone is aware of a solution which works consistently, I would appreciate it. Reformatting however is not an option. Detailed instructions for completely uninstalling Office 2013 (ONLY 2013) might be helpful. I would be willing to uninstall
all versions, but only as a last resort, and only if there is some assurance that this will actual solve the problem (for many others it did not seem to do so).
Thanks
PS: Probably doesn't matter, but I am running this on Windows 7 Pro w/SP1, 64 bit edition.Tony,
Thanks for your reply. I do in fact have three versions of Office installed on this machine, 2007 2010 and (hopefully) 2013. I have on previous occasions installed 2007 and 2010 on a single machine, but this is my first attempt to install
2013.
According to TechNet article office.microsoft.com/en-us/support/install-and-use-multiple-versions-of-office-on-the-same-pc-HA103981695.aspx (Install
and use multiple versions of Office on the same PC) it is possible to install
Office 2003 2007 2010 and 2013 on a single system, provided they are installed in the sequence indicated. It is noted that some problems may occur, notably involving file associations, but there is no
mention of any activation key issues.
As stated in my original request, the software which I have installed is NOT a trail version. I did NOT obtain it from the evalcenter, but from
https://technet.microsoft.com/en-US/subscriptions/securedownloads/hh442904.
The above is a full retail version. The files which I downloaded are:
en_office_ultimate_2007_united_states_x86_dvd_480625.iso
en_office_professional_plus_2010_x86_515486.exe
en_office_professional_plus_2013_x86_dvd_1123673.iso
I know that the error message says that the problem is commonly caused by attempting to install trial software more than once, but that is not the case. Several other people have reported this same problem, sometimes involving trial software but not
in every case. My own opinion is that this is a software bug involving key management and copy protection.
Many people have reported on TechNet that the problem was NOT resolved even after uninstalling all Office software. While there is a chance I might get lucky, I really would like a solution which has a better chance for success.
By any chance, does the error code 1073422314
provide any further insight into this issue?
Thanks again for your help. However, further assistance is needed to resolve this issue.
PS: Sorry the font sizes are so mixed up, I haven't quite figured out how to control the formatting when I paste -
I am trying to license my recent download of Lightroom 5 onto my recently purchased Macbook with the serial number of the disk I purchased last year for my Windows PC (an upgrade from Lightroom 4). I receive an error "The serial number you entered is invalid". Why does CC not recognize this as a valid serial number?
Soyouca how did you install Photoshop Lightroom? Please uninstall the current installation using the uninstaller located in Applications/Utilities/Adobe Installers.
Once Photoshop Lightroom is removed please download a fresh copy of the installation files from Adobe - Lightroom : For Macintosh. The update contains the full installer so please download the latest version of Photoshop Lightroom 5.
You may be asked to enter your serial number for Photoshop Lightroom 4. You can find information on how to locate the serial numbers under your account at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. -
Hi there,
I really hope someone can help me as I am tearing my hair out trying to get this resolved!
I am working on a Server 2012 R2 server with RDS running. Before it was turned into a RDS server it had a copy of Office 2010 running as a trial to see would it work for the accounting package that is running for users via Remote Desktop. Trial worked ok
so it was converted into a RDS server. Now, as its a RDS it needs to run Office under a volume licence, which I have. However when trying to install I get the message: "Error 25004: the product key you entered cannot be used on this machine. this is most
likely due to previous Office 2013 trials being installed on the system."
In summary I have tried everything I can think of and find to remove all traces of the old Office from the machine but still this message persists. I have run the Fix It For Me uninstall from MS and it cannot find any Office installed. i have manually searched
through all of the Windows directories including Program Files and AppData and removed all traces of Office from there, I have searched the registry and removed all I can find from there.
Where or what file does the installer look at to see that a previous version was installed?
I cannot scrub this machine which I would have done long ago because there is another SQL Server based application running on it.
Really really appreciate anyone that can help me on this,
ThanksHi,
I have definitely heard your frustration, and I’ll try my best to help you.
Since Office 2010 installed on it before, you need to remove Office 2010 completely.
KB about this error:
http://support2.microsoft.com/kb/2792178
A similar issue is addressed here. Although this method is based on Office 2010, but we can have a try:
http://www.experts-exchange.com/Software/Office_Productivity/Office_Suites/MS_Office/Q_28475448.html
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
The vendor account you entered is not associated with the item you are trying to open. Try again.
installed eBook and authorized on Adobe Digital Edition and was able to read eBook earlier.
Due to some issue I had to reinstall the eBook. Now I am unable to read eBook it is asking for Authorization and when I input my Adobe ID and pass it gives message 'The vendor account you entered is not associated with the item you are trying to open .Try again'.
I have wasted whole day trying fixing but it does not work, i wasted my money for purchasing eBook that works on Adobe Digital Edition which only adds complexity and wasting peoples time.
Is there anyone who can help answering how can I fix vendor account not associated message issue, while i am entering correct Adobe ID and pass.installed eBook and authorized on Adobe Digital Edition and was able to read eBook earlier.
Due to some issue I had to reinstall the eBook. Now I am unable to read eBook it is asking for Authorization and when I input my Adobe ID and pass it gives message 'The vendor account you entered is not associated with the item you are trying to open .Try again'.
I have wasted whole day trying fixing but it does not work, i wasted my money for purchasing eBook that works on Adobe Digital Edition which only adds complexity and wasting peoples time.
Is there anyone who can help answering how can I fix vendor account not associated message issue, while i am entering correct Adobe ID and pass. -
My old PC crashed and died, and I am unable to deactivate the licence of Photoshop Elements 7.
I re-installed Photoshop Elements 7 via a trial download from Adobe website onto my new PC, Windows 8.1 single language.
My serial number is not accepted.
Error message: 'Incorrect serial number, The serial number you entered is not valid. Click OK to retry serial number'.
Customer help care is not helpful and keep ending my chat before I get a solution.
Can someone please help me and let me know how I can rectify this problem!!!Thank you Benjamin MItchley. I reviewed the chat log and I can confirm that they are correct we do not provide installation support for Photoshop Elements 7 due to the age of the software title. Photoshop Elements 7 also does not support activation so there is no risk that you were unable to deactivate the software on your previous computer.
I am showing the serial number under your account was provided from an equipment manufacturer. It is possible there may have been a customized installer for that version. Have you contacted the computer manufacturer to obtain the installation files for the copy of Photoshop Elements 7 included with your computer?
Since you did not migrate/transfer over any files it is unlikely there is a software issue preventing the installation. You can try running the CC Cleaner Tool to ensure that no corrupt licensing files may be preventing the installation process. You can find details of the use of the CC Cleaner Tool at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. -
The payment card you entered is not valid in Philippines.
Hello.
iTunes won't let me purchase any apps because this error keeps appearing.
"The payment card you entered is not valid in Philippines. Please provide a valid payment card for Philippines."
I was trying to purchase an app when iTunes notified me that the debit card that I was using was about to expire so I made changes about the expiry date and such, but to no avail, it keeps on nagging me.
The debit card that I am using is my dad's and he is currently in the US, I was assuming I only have to change my billing info into his current address. It still doesn't work. I also tried changing my region from the Philippines to the US but none of it work.
My last purchase was on the 30th of June and I think a few days prior to that was when iTunes Philippines was established. I don't know if this is a relevant information but I will appreciate any help.
I'm at wits' end. I badly needed to buy this app!
Help!This may seem a little late but I finally made it work!
I changed my region from the Philippines to the United States then iTunes prompted me to 'create' an Apple ID so I did and entered my information in the required fields. Hopefully now, everything is beautiful and nothing hurt.
@varjak paw:
Thanks for trying to help, though. I really appreciate it. -
The Product Id you entered is not valid
So we apparently have some ancient customers using ancient computers that are running ancient versions of Windows. Namely, Windows XP.
Our developers need to do some regression testing of new versions of our software and need to test it on Windows XP. I'm trying to spin up a VM with XP and am having trouble getting it to install. I downloaded the ISO from msdn and have our volume
license key. However, I'm stuck during the install process where it asks for the VL key. Any of our keys I put in, all return the error "The Product Id you entered is not valid".
This is during the install, not trying to activate once I'm up and running. So there's no AV software getting in the way, the VM isn'y even online yet at this point. It seems to be checking my key against whatever internal algorithms it uses
to see if a key is valid, and it's telling me it's not.
Am I doing something wrong? Is there some trick to installing XP now that it's not technically supported?
Thanks!Using a Windows XP Professional CD with SP3, install it without entering a product key. After installation, use the
Windows XP Product Key Update Tool to enter your VL product key.
Carey Frisch -
I deleted my keynote and downloaded it again but the installer says: You already have an eligible Keynote in the folder: /Applications/iwork 09, I didn't find any keynote. Please someone help me Im stuck in this mess.
SkyDaughter29 wrote:
My current situation: I have soooo many texts on my iphone and I haven't deleted many because I need the information contained in them for future reference and for legal purposes. I would really like to find a means and way to save them other than on the phone itself. I've done searches for various apps yet I'm not finding what I think I would need. It appears Apple does not sync the texts between the iphone and my MacBook Pro.
Try the computer apps PhoneView (Mac) or TouchCopy (Mac & PC):
http://www.ecamm.com/mac/phoneview/
http://www.wideanglesoftware.com/touchcopy/index.php
Best of luck. -
My ipod is displaying this message when i try to play games on the game center, the apple ID you entered has been disabled for security reasons, what does that meen
See here: Apple ID: "This Apple ID has been disabled for security reasons" alert appears
You may need to contact Apple directly.
http://www.apple.com/contact/
B-rock -
The serial number you entered cannot be found in our records
Anyone know what would cause this. I have a genuine ipod but Apple cannot find it in their system.
Online lookup gives error message:
"The serial number you entered cannot be found in our records. Please verify the number and try again"
Any ideas?!. The serial number I am entering is correct. I have checked this both in the software and back of the ipod itselfI am having exactly the same problem, as well. US Costumer service is trying to help me via phone (1-800-275-2273). I am on hold now, 42 minutes deep, and glad I charged my phone before attempting the call.
I keep getting "escalated" to higher supervisors, but they have each been very pleasant, and sound earnest in their desire to help find a solution.
Update: While they couldn't find it in the main Apple Technical Support system, a Ms. Brandy (an "Agreement Admin"), was able to pull my serial number up on her independent Agreement area system. They are putting together a kit for me to use to participate in the iPod nano (1st generation) Replacement Program now. Not sure what that means. Will advise soon (I hope).
Solved at 57 minutes!
Apple has provided me a "special" number to present at my local UPS store, who will package and ship the unit to Apple at their expense. All they require me to do is take the iPod (and the unique identifier number) over to the UPS store. The final manager I spoke with, a Ms. Gem, was equally delightful (i.e. eager to please, very approachable, and earnestly apologetic about my time lost on hold while they sought a solution).
In the interest of your time, you might want to suggest (early in the conversation) that they ask an "Agreement Admin" to look up your serial numbers as well... and have a speakerphone and something productive (or fun) to do, on hand, to ease your time spent on hold.
Final note: The pleasant Ms. Gem stated that it takes an hour (or so) for UPS to get the info they need to accept my drop off, and Apple is looking at circa 6 weeks on the arrival of my replacement back on this end.
Excepting the time lost, full marks to Apple for a nice service experience. Grade: A -
I just purchased a license for LR 5 (received via reseller, DVD in Box) and wanted to use the serial on the downloaded LR5 version through Creative Cloud.
System sais "The serial number you entered is invalid. Please try again. If problem persists contact Customer support".
I have tried several times, without success. Internet connection is working.
Thanks for your help.If you have a DVD version then you have to use the serial number that is associated with the DVD version. A Cloud subscription number has no relationship to a DVD serial number.
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Digital editions is set-up and accepting books. Everything seems fine except when I try to open the books, it asks for authorisation. I enter the Adobe ID which works when I go into the Adobe site, but gives me the error "The vendor account you entered is not associated with the item you are trying to open. Please try again". How do I fix this?
This is the Adobe Reader forum; please ask in the Digital Editions forum.
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The vendor account you entered is not associated with the item you are trying to open?
the vendor account you
entered is not associated with the item you are trying to open?This is the Adobe Reader forum; please ask in the Digital Editions forum.
-
plz i want help , how can i use credit card visa , im try to fill blank no. card information when i finish appear me msg ( the payment card you entered is not valid in israel p;ease provide avalid payment card for israel , im from palestine ) plz solutio?
Oh thank god i am not the only one with this problem. It started with me on Saturday (aug 28) and still, no solution.
I live in the border with the USA so i’ve been using my itunes account with a USA debit card and then it started with that **** declined CC problem =S
The funny thing is that i’ve been trying to change countries, setting my account to Mexico and it would still say that the CC are declined. Tried 2 USA cards and 2 Mexican cards, no results =S
Wanna read something funny. I even tried to create a brand new account based in Mexico, with another email address and it still wouldn’t let me, tells me my cards are not valid……..the **** apple!!! i cannot update any app and i just got my iphone 4 on friday last week and i am dying to try new apps.
So far I’ve sent 2 emails and still no **** solution. At least i am not alone =’(
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