The installer encountered errors before apple mobile device support could be configured
I'm having issues with installing apple mobile device support. Every time I try to install apple mobile device support I get this annoying message:
the installer encountered errors before apple mobile device support could be configured
I have tried these two ideas with no luck.
Had this issue, and none of the solutions above worked, here is what I did to fix the issue, Install Itunes like you normally would, admin rights ect. When you get the error message "Itunes errors occurred during installation before itunes could be configured" do not click finish, leave that folder up, no navigate to your appdata directory such as example C:\Users\Your Username\appdata\local\temp, inside there look for a file called iTunes64Setup.log or iTunes32Setup1850.log, open that up and scroll down, look for these key things as in example, "Executing: "C:\windows\system32\msiexec.exe" /i "C:\Users\Crusisxx\AppData\Local\Temp\IXP593.TMP\iTunes64.msi" INSTALL_SUPPORT_PACKAGES=1" so I would navigate inside the folder in my temp called "IXP593.TMP, there you will find all the installation packages, copy all of those files and paste either on your desktop or a new folder ect, once done you can now click finish on the failed itunes installer, now whether or not where ever you decided to place your files you copied from that temp folder you will want to run Itunes64.msi or Itunes.msi ect, and run the installer, you should now have successfully of installed Itunes.
Itunes 11.1.1 Errors occurred during installation...
I got it. I just first uninstalled iTunes then this:
1.Open up the Command Prompt as an Administrator (Go to All Programs > Accessories and Right Click on Command Prompt and then choose Run as administrator)
2.Type cd C:\Windows\SysWOW64
3.Type regsvr32 vbscript.dll (This registers VB Script with your computer.)
4.Now install iTunes as you normally would by double clicking on the install program and wait for iTunes to finish installing.
5.Type regsvr32 /u vbscript.dll (This unregisters VB Script with your computer.)
Re: "This iPod cannot be used because the required software is not installed."
What else can I do and why is it not working?
Try this: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Similar Messages
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New 7.6 iTunes64Setup.exe "The installer encountered errors before iTunes..
I am using Vista 64 bit. Used 64 bit IE to download the proper file
iTunes64Setup.exe
from
http://www.apple.com/itunes/download/
But I get this error when I try to install:
The installer encountered errors before iTunes could be configured.
To retry these operations at a later time, please run the installer again.
Click Finish to exit the installer.
I tried installing when logged in as an administrator, and again as a a user, again same results. I tried uninstalling 32 bit iTunes 7.5 and rebooting, but the issue still remains. I manually wiped away the
c:\Program Files (x86)\iTunes
directory (had only one file in there after uninstall), same problem.
FYI, this is just my secondary machine, so I'm not worried about loosing anything. So registry cleaning likely. But first, I'll try installing on a pristine 64 bit Vista virtual machine, just to see if the installer binary itself runs correctly on a machine without a history of iTunes 32 bit.
Is this a known issue with 7.6 64 bit? Is there a workaround?
There are many search hits for similar errors under 7.5 32 bit, but I seem to be alone with this error with 64 bit installer, for now...FYI, I downloaded iTunes64Setup.exe again (not from cache), despite same exact filesize on my hard drive, this time, no install error, problem solved. So perhaps Apple uses no built-in CRC error detection, but at least it works now. I'm so glad 64 bit Vista is finally properly supported without errors about CD burning when you start it (I never bothered with the gear drivers workaround).
I did notice it still installs in the
C:\Program Files (x86)\iTunes
directory despite being a 64 bit app, not sure if that matters, and not sure if it's a side effect of having 32 bit version in that directory previously. -
HELP!!!
I am trying to install iTunes on my Windows 7 laptop and get this error:
"The installer encountered errors before iTunes could be configured Errors occurred during installation. Your system has not been modified"
Arghhhhh!! I've tried different browsers and various other things suggested on other posts to no availOk people, I think I have found the solution !
If you click on the start button from your desktop screen.
Then in the "search programs and files" field type : apple software update - you can find the apple installer.
Click on the apple software update line and let the machine run it's course. I recommend updating whatever it wants to , ie: safari 5, quicktime, itunes....
I then restarted my computer and it seems to be working now !
Good luck everyone ! -
First time on here... so not sure if doing correctly.
I'm tryng to download icloud control panel to my PC (have Windows 7 - so should be ok). I only get so far - 2 times I've tried it. Keep getting message:
The installer encountered errors before iCloud Control Panel 2.1.2 could be configured.
Your system has not been modified. To retry these operations at a later time, please run the installer again.
huh?As I mentioned before you need to start the iTunes installation, then do NOT allow it to complete. In other words go all the way to the point that the installer extract the installation files, then STOP right there.
Now look for the temp folder and the files I mentioned in my initial posting. If you don't find the temp folder it may be because you have "Do not show hidden files and folder" selected under "View Tab" in the "Folder Options". You may need to unselec it. If you don't know about hidden files and folders in Windows XP take a look here: http://txpress.blogspot.com/2007/05/show-hidden-filesfolders-in-windows.html
Another possibility is that you may have a different path for your temp folders. To find out where you temp folders are located please do the following:
- Right click on "my computer"
- Select the "Advanced" tab
- Click on "Environment Variables"
Then look for the path for both variables "TEMP" and "TMP" take note of the path and check them out.
Or you may just go to a DOS Prompt and type the following commands:
1 - %temp% and hit enter
2 - %tmp% and hit enter
to both of these commands you will get a reply such as:
'c:\temp' is not recognized as an internal or external command, operable program or bath files.
So by looking at the reply you can see that my temp folder is c:\temp
The above is the temp folder on my machine which I've customized to my own use. Your machine may be different.
I suggest you check for the iTunes temp folder inside both your temp folders locations "TEMP" and "TMP" as they may be in different locations.
IMPORTANT NOTE: If you allow the iTunes installation to complete you will NOT SEE the iTunes temp folder and files because it will be deleted as soon as iTunes processes the installation.
Hope it helps. -
What do I do when I am trying to install my new version of itunes, and it says this: The installer encountered errors before iTunes could be configured. Errors occurred during installation. Your system has not been modified.
I had this, and after a large number of fruitless attempts, I had to reload Windows, which solved it. This was of course a real pain, but I had to do it since updating iTunes was necessary in order to get the new iOS version. But before doing such a drastic thing, you could try to restore Windows to a previous point in time by picking a restore point. This of course presumes that you really have some issues with your Windows (which I had) and that you can make a decent guess on when the system was ok (which I couldn't), i.e that you can decide a good date to restore to.
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Trying to instll iCloud on a new Toshiba laptop so I can sync contacts, calendars, email with my iPhone and iPad. Get error message HRRESULT:OX8007OBC9, says installer encountered errors before iCloud Control Panel 2.0 could be configured. Have the same problem trying to istall iTunes.
Quote from: lcwhitlock on 04-April-14, 13:44:09
Hello darkhawk,
Thank you for the recommendation. I somewhat understand what a MS DOS disk is, but I'm not sure how to go about creating one. I've seen where you can use a program, like Rufus, to create a usb one - but I'm leery about using 3rd-party programs (especially ones I'm not familiar with). I've come across a couple of 'how-to' tuts, but they didn't clarify what files (if any) I would need to include on the disk (for my particular situation). Right now I don't have any blank cds, nor any extra flash/thumb drives - wish I did, but hadn't needed these for years. There has only been one other time where I needed to re-install Windows, but that was over 15 years ago - I did it through BIOS, reformatting my drives, and then reinstalled via the Windows XP disk. Windows 8 is an entirely different breed, which has left me feeling a bit stumped, at times. If there was a way I could perform it (successfully), similar to the first time I did it years ago, I'd give it a try - but at the same time, I'm a bit reluctant, because if it doesn't work, then I'm stuck without any internet access to get further help.
Ask and ye shall receive. This should be doable in Windows 7 and Windows 8 on another PC. I recommend using a USB Flash drive like in this tutorial, but I'm sure you could use something else.
If you want, you could also use Hiren's BootCD to make a bootable CD with many options and programs on it (I keep one, just for certain situations) that will allow you to do the same things.
http://www.hiren.info/pages/bootcd
Also very useful for sorting out virus's as long as it's downloaded and made on another PC that is virus free...... -
Had error 7 windows error 126 and missing MSVCR80.dill. Went through the steps to uninstall and apple mobile device would not uninstall. Now I can"t download itunes. Help!!
apple mobile device would not uninstall.
Try using the fixit from the following Microsoft document to remove Apple Mobile Device Support:
Fix problems with programs that can't be installed or uninstalled -
Errors with Apple Mobile Device Support- won't install!
I've been grappling with getting iTunes 9 to recognize my iPhone for a month now (BUT iPod mini is syncing fine.) After multiple troubleshooting efforts with this forum, Apple Support articles, and actual Apple employees, I finally realized the error is with AMDS. In the times I've tried reinstalling iTunes, everything except AMDS was fine. For AMDS, it would always say "Rolling back action".
So I decided to extract the iTunes setup file, access AMDS.msi and repair/reinstall. Didn't work because it rolled back again. Took more tips reading other threads by uninstalling, rebooting, and installing AMDS, but STILL rolling back. I even renamed the Apple file (ProgramFiles/CommonFiles/Apple I believe) and it's still rolling back! I have no idea why.
Plus in my Common Files I have multiple Apple files. There's Apple, Apple(2) and Apple(5). I tried renaming all of those and still get the rolling back and error message from AMDS. Any ideas?Okay ... so it's not (or at least, vastly less likely to be) shonky AMDS installation configuration information that we're dealing with here.
Right ... let's try making some forward progress again. (Best to print out a copy of the instructions ... you won't be able to use a browser at one point in proceedings.)
First, navigate to the C:\Program Files\Common Files\Apple\ folder. If it is present, delete the *Mobile Device Support* folder.
Now, uninstall your iTunes.
Now, download and save a copy of the iTunes installer to your hard drive. (Don't run the install on line, and don't install from the downloaded file just yet.)
Reboot the PC. Don't open any applications. Disconnect from your network and/or the internet. Disable your Security Software (antivirus, firewall, antispyware).
Now start the iTunes install by doubleclicking the iTunesSetup.exe you downloaded earlier.
After the install attempt, you can reenable your Security software and then reconnect to the internet.
... Any better luck with that install attempt? -
I've been having trouble with my computer ever since I turned it back on after leaving for six months and now every time I try to install certain things or update things it says there's an error that occurs and it's keeping me from downloading stuff like Google Chrome and iTunes. Does anyone have any suggestions? I'm running windows xp 32 bit.
I am having a similar problem, except I'm running Vista 32 bit. I haven't had issues with any other software but iTunes is giving me no end of trouble. The problem started when I tried updating to the .4 version of iTunes when it first came out. I could still use the program and transfer data from iTunes to my iPhone so I didn't worry too much about it. Recently though I wanted to upgrade my iPhone software but received a message saying I need to upgrade my iTunes before I can upgrade my iPhone. After a few tries iTunes won't even RECOGNIZE my iPhone. I keep getting an error that the mobile device recognition isn't working.
I tried uninstalling iTunes and installing the new download directly from the iTunes website. I used Chrome, Mozilla, and Internet Explorer with the same results. I think my computer may be corrupted and I need to wipe the harddrive. I really don't want to get to that point but if someone smarter then me doesn't have answer soon I think that is my only option. -
The installer encountered errors before iTunes could be configured...
...To retry these operations at a later time, please run the installer again.
this is all i get at the end of each install attempt for iTunes! it will not download and i don't have a firewall up.
Any solutions????
dell latitude d505 Windows XP ProI get the same thing over and over,im able to download but at the end of the install it gives me error code #1921 and says to retry. What gives,i was up until 8 this MORNING trying to get this to work,what do i have to do??????Im EXTREMELY frustrated
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I began this trouble shooting exercise by selecting Download Only through the Apple Update applet. Running the msi manually did not resolve the problem. In fact, it was more frustrating because the download package would disappear after running even though it failed, and I had to download it again. "Cleanup" I suppose. <frown>
I followed advice to remove the Apple Software Update program, reboot and re-run the msi. That did not resolve the failure.
I then followed advice to set permissions for Administrators on registry key HKLM\Software\Micorosoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Com ponents
then reboot and run the update msi again. This also did not resolve the failure.
I downloaded the installer from the Apple download site as though it were a fresh install, and - voila! - it installed correctly and all content and settings were preserved. Hopefully that is all that is needed, not the steps above. Let me know! http://www.apple.com/itunes/download/ -
Yes another user with problem with Apple Mobile Device Support, I am getting the error message: Service 'Apple Mobile Device'(Apple Mobile Device) failed to start. Vertify that you have sufficient privileges to start system service....I hit retry and it came up again. I hit ignore and it prompted me to hit finish so Itunes can open. I looked thru alot of these posts on here to try and resolve this problem myself but it's not working too well...I downloaded Itunes to my desktop so I can right click it with the program i downloaded called WinRAR. I extracted it and then went into the folder called Itunes64setup. I saw the file called AppleMobileDeviceSupport64 in there so I began to try and download it on it's own. Well that didn't work as I planned and got this error message:
Apple Mobile Device Support wasn't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. Your system has not been modified. To retry these operations at a later time,please run the installer again.
Well I tried to run it again and came up with the same message...I see that some people got great support to help them so I am hoping someone can help me as well. I know "b nor" is very qualfied and hopefully can help me! Please advise what I can do. Thank youHi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
Installer is being run as admin. Bonjour service is installed and running.
The lack of information is a bit frustrating... nothing in event viewer that I can see..For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I don't have Itunes on my computer now. This kind of *****. Is it incompatible with windows 8 preview?
Try this: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
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AMDS could not be installed . The installer encountered errors
After installing ios 7 to my iphone it was necessary to update itunes on my computer (Windows 7 / 64) But this wasn't possible because following error occurs: "Apple Mobile Device Support was't installed on your computer. The installer encountered errors before Apple Mobile Device Support could be configured. ..." The last instance of AMDS, that runs without problems is 5.2.0.6. I have uninstalledItunes and AMDS using the win 7 uninstalling tools.
Hello Sterling r,
I have uninstalled and installed itunes / bonjour / apple software update / apple application support and apple mobile device support several times using the latest update - but that doesn't help. Perhaps I didn't uninstall at the first time in the correct order, so that a part of apple mobile device support remains and now can't be installed correct ( the installer encountered errors ....) . The german error code in the hardware manager is "Die digitale Signatur der für dieses Gerät erforderlichen Treiber kann nicht überprüft werden. Bei einer vor Kurzem durchgeführten Änderung an Hardware oder Software wurde möglicherweise eine Datei installiert, die falsch signiert oder beschädigt ist. Möglicherweise handelt es sich auch um schädliche Software einer unbekannten Quelle. (Code 52)".
Kind regards
Puls55
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