The installer is not loading home or apps

I just upgraded my operating system to 10.8.5, and now the Creative Cloud Installer is not loading home or apps.

Hi Erin,
Please uninstall CC desktop and install again:
1. Go to Applications/Utilities/Adobe Installers and uninstall Creative Cloud desktop
2. Navigate to Applications/Utilities and look for Adobe Application Manage folder and move it to trash.
3. Run the CC cleaner tool and look for any traces of AAM. If present remove it:http://www.adobe.com/support/contact/cscleanertool.html
4. Navigate to Libraray/Application Support/Adobe/OOBE and rename to OOBE.old
5. Download and install CC desktop from the mentioned link:https://creative.adobe.com/products/creative-cloud
Please let us know whether it worked.
Regards,
Rajshree

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