The integrated webcam of my HP Pavilion g4 laptop suddenly stopped working
Hi,
I was using my laptop for video chats. 2 days agao I used skype and everything was alright. Then yesterday when I opened skype, the video was not coming. Some Cyberlink YouCam piture was there which said 'please swtch on your webcam'.
When I opened Cyberlink youcam from 'programs' it gives a message as "No webcam Detected. Try plugging in webcam in your computer now. if you are using and integrated camera, make sure it is turned on.'
there is no way I can turn on the camera... I even did not turn it off!
I read other discussions on this issue and tried everything:
1. Unistalling and reinstalling the software from recovery manager --- did not help!
2. There is no 'imaging devices' section in my device manager
3. In "Sound, Video and game Controller' section there is "Cyberlink WebCAm V irtual Driver' which is Enabled, and Updated to latest version.
Is there anything else I can try so that the webcam works?
Please help...
Thanks
Swati
Hi Swati_10,
Welcome to the HP Support Forums!
I see you are having some trouble with your webcam in your laptop. I would be happy to help you, but it would be helpful to get your full product number and OS version. Please read the following documents if you need help in finding that.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
See the following pages I have found that should assist you with this problem. The first is more related to the problem you are having with the webcam not appearing in Device Manager. The others are more instructional.
Webcam Troubleshooting (Windows 8)
Webcam Drivers
YouCam Quick Setup
Using CyberLink YouCam to Capture Videos and Pictures, using the Webcam (Windows 8)
Testing a Webcam Using YouCam
Please let me know if this helps.
Take care,
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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