The internet connection was lost, when reconnected could not reconnect ipad to internet message Safari could not find server

I am trying to reconnect my wife's ipad to the internet. Keep getting message Safri cannot find server. Can anyone help

Hello Tatiana,
It sounds like you're not able to access the Internet on your wife's iPad using Wi-Fi.  I found a couple of resources that will help troubleshoot Wi-Fi issues on the iPhone:
Joining and troubleshooting Wi-Fi networks
https://www.apple.com/support/ipad/assistant/wifi/
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thank you for posting in the Apple Support Communities.
Best,
Sheila M.

Similar Messages

  • TS1398 My internet connection was lost for 30mins, since then my ipad won't reconnect.

    Since my internet connection was lost for 30mns, my ipad will not not reconnect with the wifi, what can I do?

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost.

    In "purchases" while in my App Store, Mountain Lion says, "an error has occurred" and the green 'download' button is grey and I cannot re-start the download. I was abroad when I purchased this app and during download, my internet connection was lost. At the time, Apple was still offering the e-chat, so I did that and the man was very helpful and it was a quick fix, so my download button turned green again, and I was able to begin the download. BUT during the download, I was kicked offline once again, and I decided to wait until I was back in the USA. I will go in to an Apple store and ask assistance, but if there is something I am missing, I'd like to try that first. Thanks in advance for any advice.

    Welcome to the support forums.
    Please ask this question in the Mac App Store forum where they can better assist you.

  • TS1470 I get an error when purchasing a TV Show.  "Could not purchase... The network connection was lost.  There was an error in the Itunes Store.

    I get an error when purchasing a TV Show.  "Could not purchase... The network connection was lost.  There was an error in the Itunes Store."  I have not been able to purchase anything for over a week.  I'm wondering what I have to do to get this resolved?

    Dear Jody..jone5
    Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
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  • TS1398 Since upgrading to ios6, all apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device. It's an ios

    Since upgrading to ios6, all the family's apple devices (new ipad, 2 iphone4 & itouch) are having difficulty reconnecting to the home hub wifi network. I.e, every time the lock screen comes on, the wifi connection is lost when you reopen the device and we have to reconnect through settings. This appears to be an ios6 software issue.
    Is there a solution to this wifi connection issue or do we wait for a software fix?
    I'd hate to think Apple is going down the Microsoft path, of passing untested software onto the user. What ever happened to Regression Testing, to ensure the existing functionality remains intact?
    I bought into the Apple dream, because it was intuitive, reliable & enjoyable to use, all the things that Microsoft windows isn't.
    Other issues we are experiencing are, Games are stuttering and the kids really miss the old YouTube app.
    Please Mr Browett, sort these issues out.

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    How to Fix: My iPad Won't Connect to WiFi
    http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
    iOS: Connecting to the Internet
    http://support.apple.com/kb/HT1695
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
    ~~~~~~~~~~~~~~~~
    YouTube is not now part of iOS 6.
    However, you can go to the App Store and do a search using YouTube. You can download several YouTube apps: YouTube (for the iPhone, a IPad app is in work), several users  like Jasmine and YouPlayer.
     Cheers, Tom

  • Safari shows "The network connection was lost" for all flv files on the internet.  Firefox plays all

    I upgraded to the lastest version of Flash to fix what I thought was a problem in Firefox.  That problem turned out to be something else but now Safari will not play ANY flash content.  I have uninstalled and reinstalled several times.  I have even installed an older version.  All of these have the exact same result.  Flash works in Firefox but not in Safari.  I have cleared the cache.  I have gone into the flash securty settings and deleted all content.  Nothing seems to change this.  Anyone have any ideas?

    Plug-Ins are installedand keep in mindthis problem affects all 3 browsers i am using IE9, Safari5 & Firefox 19NOT a SPECIFIC browser issuewhich is why i think it's either "Flash" (Adobe) or streaming web-site (Freedocast) issue.
    Date: Mon, 1 Apr 2013 01:25:24 -0700
    From: [email protected]
    To: [email protected]
    Subject: Safari shows "The network connection was lost" for all flv files on the internet.  Firefox plays all
        Re: Safari shows "The network connection was lost" for all flv files on the internet.  Firefox plays all
        created by Sunil_Bhaskaran in Installing Flash Player - View the full discussion
    Have you enabled plug-ins in Safari?Could you please go through the last question of Mac section in the following URL: http://helpx.adobe.com/flash-player/kb/flash-player-faq.html#main-pars text1 Thanks,Sunil
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5195274#5195274
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  • "We could not complete your iTunes Store request. The network connection was lost." ***???

    Thanks for such a great update!!!

    I used to have activation problems. now I am getting same error
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  • HT1349 I have tried to restore from an iCloud back up over 4 times on 3 different wifi networks. For hrs, I am waiting only to be told at the last few minutes, Internet connection was lost. This *****. What can I do?

    I have tried to restore from an iCloud back up over 4 times on 3 different wifi networks. For hrs, I am waiting only to be told at the last few minutes, Internet connection was lost. This *****. What can I do?

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