The internet speed is dropping to zero in every fe...

The internet speed is dropping to zero in every few seconds. The image is the utorrent speed chart.
Also during the outage the bt router web page is not coming. It is acting just like a switch -on-off-on... very frustrating.
system info
Model:
2701HGV-C
Hardware Version:
2701-100630-009
Firmware Version:
6.3.9.63-plus.tm
MAC address:
b8:e6:25:35:2f:e8
Key Code:
528Y-27G4-A222-22BJ-B22V
First Use Date:
September 3, 2013
Current Date & Time:
Saturday, November 9, 2013
5:13:13 PM
GMT Standard Time
Time Since Last Boot:
0 day 1:15:40
System Password:
Custom: ******
Manufacturer:
2Wire, Inc.

unless you are on a totally unlimited package P2P protocols are throttled at peak times have run the further diagnostics section of the BT Speedtest http://speedtest.btwholesale.com/ the further diagnostic testst appears after the first test completes
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Similar Messages

  • Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering.  It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem.  It's not the internet speed as checked that.

    Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering.  It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem.  It's not the internet speed as checked that.  I took my old router upstairs and was streaming TV via my ipad seamlessly - the same program via the TC was constantly buffering.
    I just expected to be able to plug in the TC, so a simple set-up and experience wireless both upstairs and downstairs in my house.  For some reason the range is low and speed veru disappointing.
    I am far from being an IT expert but I would welcome advice about setting up this TC so we can enjoy the product as it was designed.  Please HELP!

    No silver bullet........but my suggestions may drive you in the right direction.
    1.  Unplug the power cable from the TC and wait 10-15 minutes before powering back up.   Seriously wait!
          Proceed to #2 if this dosen't help.
    2.  Unplug the power cable from the TC, ubplug the power cable from your Broadband Modem (assuming it's a cable modem), disconnect ethernet, and cable from modem. 
    2a.  Wait 10-15 minutes then re-connect cable, ethernet, and power back to modem (your modem should power up unless you have a power switch)  wait for all the modem lights to come on EXCEPT activity.
    2b.  Connect ethernet from modem to TC, and plug in the power cable to TC.
          Proceed to #3 if this dosen't help.
    3.  Reconfigure the TC.........Read here........http://support.apple.com/kb/HT3728
    All really simple to do....if you need additional help let me (us) know.

  • After updating to 4.3 I can't connect to wi-fi because the "internet speeds are too slow". How much speed does this require?

    After updating to 4.3 I can't connect to wi-fi because the "Internet speeds are too slow". So what speed does it need?

    I called tech support and I got the same **** canned response, backup and reset to factory settings.  Yeah right!  Everything was fine until Verizon shoved the software update down my throat.  I finally unchecked the box in Wi-Fi settings for auto network switch.  However, I still get the "Your Internet connection is unstable" warning no matter what Wi-Fi connection I hit.
    In a related story, I received a new or refurbished phone as my original SIII had AC/charging connection issues.  I called probably three times to attempt to back up my data, went into two stores in attempts to have them transfer the information over, and all were too incompetent and inept to assist me.  Only when talking to someone about this Wi-Fi issue, did someone actually know how to back up everything.  Of course by this time, I had to send the new phone back because Verizon charged me $400 before I got everything squared away.  What a colossal waste of my time!

  • How can I read the internet speed in a MAC?

    How can I find the INTERNET SPEED in a MAC?

    You typically use a free Internet Speed test. It does an upload and a download from a known site, bypassing certain configuration problems. Just do a search to find a dozen services eager to test with you (in exchange for the Ads on their pages).
    Do not pay for this service, and DO NOT accept any CR@P they suggest you download to "fix" your speed. They cannot tell from outside whether you have problems, and none of the things you can download ever makes anything better.
    If using Wi-Fi, one generally finds that the Wi-Fi part of the connection is the limiting factor.

  • HT1338 I have a MBA and although I have a broadband connection, the internet speed in the MBA is pathetic. I even can't open a normal song in Youtube in half an hour, so please help !

    I have a MBA and although I have a broadband connection, the internet speed in the MBA is pathetic. I even can't open a normal song in Youtube in half an hour, so please help !

    Has the speed ever been acceptable, or is this something new?  Try resetting Safari and perhaps rebooting your router.

  • Hi, i am wondering if i use 4g together with wifi in the same time will this increase the internet speed ?

    Hi, i am wondering if i use 4g together with wifi in the same time will this increase the internet speed ?

    The iPad has a micro-SIM card slot - nothing special or unique about it.
    The iPad is not sold as carrier locked.

  • My internet speed is too low. How to increase the internet speed?

    I am using the broadband internet connection. I check my internet speed.
    My internet speed is too low. How to increase the internet speed?
    Message was edited

    Hi
    :D you cannot increase internet speed!!!
    It depends on your internet service provider and only the ISP can increase it!
    If you have some issues with the data transfer speed then I recommend contacting your internet service provider!
    Bye

  • When i open firefox it runs in background but does not open. if i disable the internet connection immediately it opens. each and every time i do this when i start work. what kind of problem is this

    i am using windows xp profession sp3 os
    when i open firefox it runs in background but does not open(see through task manager or one message "firefox is already running in background" when i again click the icon.)
    if i disable the internet connection, immediately it opens. each and every time i do this when i start work. what kind of problem is this
    == This happened ==
    Every time Firefox opened
    == i every time starts firefox

    I had the same problem and it was because of my firewall settings, which I had set to block all activity and forgot to reset it.

  • Internet Speed sudden drops (need to reboot) - "FBI" name in WIFI names - Allowed?

    Question 1: Why do messages asking for help and complaining about Verizon slow speed do not allow a "REPLY" . Verizon filters them?   I see the messages but thee is no Reply button.
    Question 2: in the last two months my internet speed has been dropping regularly (suddenly, Pings go from 100 msec to 999 msec) and requires a reboot of my Box. This is in the Edison (NJ) area. Anybody else in Edison seeing this?
    Question 3: I didn't notice any new neighbor moving in but in the last few weeks there is a new WIFI that shows-up in my area called "FBI_investig_1".   Anybody knows if people are allowed to use such FBI name for their WIFI, just curious...  Or is this genuine when FBI has a local investigation? (not very undercover...)

    To answer your questions, once the ticket has been referred to a Verizon agent you can't reply to the meassage. As to why your pings times are bad it could be almost anything. You will need a Verizon agent to determine that. Lastly someone just changed their SSID to be a wiseguy. The FBI is not going to tell you that there is an investigation going on in your area.

  • Slow internet speeds and dropping connection

    hello, I am making this post on behalf of my dad, for a good few months (5-6 maybe even longer) we have been experiencing slow internet speeds and a dropping connection when ever the phone is picked up. when an incoming call is answered some or all devices connected to the internet drop out for a second then come back online, the connection does not completly disapear but causes any voice chat, streaming or gaming to disconect. We have BT wireless phones (not sure what exact type) which we have had for a few years. they are connected through an ADSL filter which as far i can remember has been there for years. We have a netgear DG834GT router which has also been there for a few years. I went onto its settings and got this information, not sure if its usefull or not.
    System Up Time 42:18:47
    ADSL Link
    Downstream
    Upstream
    Connection Speed
    1760 kbps
    448 kbps
    Line Attenuation
    61.0 db
    31.5 db
    Noise Margin
    13.1 db
    13.0 db
     I also got this from the BTW speed tester
    1. Best Effort Test: -provides background information.
    Download  Speed
    1.24 Mbps
    0 Mbps
    2 Mbps
    Max Achievable Speed
     Download speedachieved during the test was - 1.24 Mbps
     For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
     Additional Information:
     Your DSL Connection Rate :1.76 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
     IP Profile for your line is - 1.25 Mbps
    I hope this is enough information to figure out what is going on with it.

    put everything back as it was and this is what it looks like now:
    ADSL Link
    Downstream
    Upstream
    Connection Speed
    160 kbps
    448 kbps
    Line Attenuation
    61.5 db
    31.5 db
    Noise Margin
    19.9 db
    12.0 db
    also while i was doing that i did i quiet line test and both myself and my brother listened to it and agreed that there was buzzing/static

  • Why is the internet speeds so slow with mountain lion?

    I have noticed an significant reduction in Internet speeds since I purchased my new Mac Mini.  Same internet connection, more memory (8GB), nice new 27" Thunderbolt display but my Dell laptop handles streaming video (YouTube) much better.  Even my iTunes do not run well.  Significant pauses on many songs from iCloud. 
    I have not chnaged the default settings and I have tried Safari and Chrome browers with no noticiable differences.  Any suggestions?
    Dick Agin

    That worked.  Thanks.

  • Wh does the internet connection keep dropping on my macbook pro and mac pro

    I have a Mac pro, Macbook Pro and iphone. All have problems with the internet connection especially after any short period of in activity. My mac Pro is connected directly with an ethernet cable and the mac pro wireless. I have to go through system preferences network setup all the time to reconect. Soemtimes whn on email choosing take all accounts online does cause a reconnect but only after a minute or so wait.

    Done that.. many times... also did a lot of suggestions from other posts.. removing pls files etc.. nothing works and it seems to be something experienced by other.. mysstery is it happens on all 5 computers in the office.. my isp has no suggestions... the pro can loose connection and the macbook wifi is OK and the phone usually works OK but leave my Macpro for 5 minutes and `I need to reconnct using system preferneces...

  • Macbook Pro 13 Retina, after Update the INternet is so slow, the rest is ok just the Internet Speed is slow. Whats wrong ?

    I bye a new Macbook Pro 13 Retina, after a Update my Internet is so slow, my Iphone is faster in the Internet.
    Whats wrong, i cant do a reinstall from Lion because it would be take 22h.
    Thank you for helping.

    http://www.reedcorner.net/mpg/

  • Hello ...  I have a problem with a wifi connection speed on my mac pro ... the problem is that in one room the internet opening for the websites is extremely slow ... but when i move the mac pro somewhat to other location ... the internet speed increase

    hello ....
    my connection problem on my mac pro is :
    that when i try to open a website on safari .... it delays ... and takes more than 30 seconds to open completely ...
    but when i move the mac pro to another location ... its internet opening speeds up ....
    also in one room ... web opening delays .... but on other rooms it is normal
    so what can i do to solve this problem ....
    Note : also when i hold it up and move in the same room ... the speed changes and somewhere speed up ... and in another location speed down ..
    thanks for you all ...
    Waiting for your support ... as quick as possible ...

    WiFi signals get stronger the closer the machine is to the router and the less interference/blocking of the signal like via walls with metal in them or of thick concrete.
    Since the signal emanates outwards in a sphere, your supposed to place the wireless router in a central location in the building so it covers all areas.
    The power of the router also has a affect, if your router is old or something not that powerful like a Airport Express, it doesn't have the ability to filter out other signals or enough punch to get through walls etc. or cover a large area as effectively.
    If you buy/have a powerful router of newer make and have issues where there is metal in the walls or thick concrete, then you can buy something like OpenMesh and by using Ethernet cables from the back of the router, extend the WiFi signal into other rooms and areas past the blockage.
    https://www.open-mesh.com/

  • When I hook up pc to airport and sign on to the internet it keeps drop internet

    When I hook up airport to my computer it keepd dropping internet?

    Does your WinXP computer have any issues staying connected to other Wi-Fi networks? If not, then I would recommend that you change the 802.11n AirPort Extreme Base Station' (AEBSn) radio channel from "automatic" to channel 1, 6, or 11 on the 2.4 GHz radio band. Which channel you choose will depend if there are other Wi-Fis operating nearby and what channels they are operating on. You will want to choose a channel farthest away from the nearby Wi-Fi with the strongest signal.

Maybe you are looking for