The iOS device software needs to be updated,but APP Store Update page appears as a blank page.
Need help.Thanks!
You don't update an iPad's iOS version via the App Store app. If you are already on iOS 5+ then you should have a Settings > General > Software Update option for direct update on the iPad. If you are on iOS 4 then you can only update via your computer's iTunes.
To update via your computer, connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11). You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes (on iTunes 11 you can enable the left-hand sidebar via option-command-S on a Mac, control-S on a PC), and on the Summary tab on the right-hand side clicking the Check For Updates button
A first gen iPad wil update to iOS 5.1.1, and an iPad 2 and 4 to iOS 6.1.2
Similar Messages
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I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
How do you get rid of the pending update from app store updates screen?
I own an 64GB iPad 2+3G. The App Store icon has a red circle with a number 3 in it. That means I have 3 updates pending.
I tried to download the updates to Pandora and Kindle using 3G at first. It did not work. I assumed it was because it was over 20 MB.
(I did not try the Vegas Towers one.) I went to the library and it still would not download via their wifi.
The description of the updates mention the retina display of the new iPad (3). Is that the cause of the download problem? I have already downloaded the iOS 5.1 at the library. Well, it is not that big a deal for me if I don't get the updates. But how do I get rid of the pending updates? How do I get rid of that little red circle? Also, I have not been able to use the Pandora or Kindle apps. They just keep saying waiting. I got boxes that said download failed and offering choice of done or retry. Since nothing happens, I chose done. So, I cannot update my apps, and in the meantime I cannot use the apps because the downloads stalled. I would like to abort the downloads and get rid of the updates from the update screen. I want to be able to use the apps again. Can anyone provide a solution? Thanks!Hi Panamark,
The problem has been resolved for me. I am a little fuzzy on how it got fixed.
I only have 3G, so I think I went to the library to use wi-fi.
I think I just deleted the stuck apps, and the downloaded them again. You do not have to pay again when you download a previously purchased app.
It is now August, and fortunately I have not had any stuck apps lately.
As you may already know, you cannot download an app over 20 MB via 3G.
I have the Kindle app also. No new updates lately. I only bought one thing using Kindle. It was a guide to iPad that was only $1.99 or so, but it did not really have anything that cannot be found in normal free Apple guide.
I have borrowed an ebook from the library using Overdrive app. You can choose the ebook version from Kindle.
I don't have any weather apps.
Let me know what happened when you get the chance.
M -
Delete update from App store update notification window
I have a Mplayer X software update notification that I can't get rid of. When I click the update button a dialog ballon pops up that says: You have updates available for other accounts. Sign in to [email protected] to update applications for that account. I have no idea what that means and I don't believe I ever had a Mac.com account. I have since then updated MPlayer X by other means yet this notification persists. It says the release date was May 02, 2012 just to give you an idea of how long this has been annoying me.
The consensus seems to be you just have to put up with the annoyance but I think my particular issue differs from the others I've seen posted here.You installed a hacked application, originally from the Mac App Store. It contains the receipt for a different application, downloaded from another account. You need to identify and remove the hacked application.
Triple-click the line of text below to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any applications were download from the App Store using other Apple ID accounts that you know of, sign in to the store under each of those ID's and check the purchases.
If any of the items listed in the search window are not listed among your purchases in the App Store, move them to the Trash. You may be prompted for your administrator password. Empty the Trash. -
There are a couple of updates on my APP STORE page that are extremely annoying, they can't be installed because they are to old for my OSX version 10.8.5, I want to delete or remove them so that Spotlight stops telling me that I have 2 updates to install, when they can't be installed unless I revert to an older OS version.
Mac Pro 2010, Dual 2.4 GHz Quad-Core Intel Xeon, 26 GB 1066MHz DDR3,Try:
Hide and unhide purchases in the Mac App Store - Apple Support
This is another thing to look at (see number 5):
https://nicolamonaca.wordpress.com/2014/01/22/how-to-hide-a-software-update-in-t he-mac-app-store/ -
Aperture now asks for serial number after last update but app store doesn't provide one. What to do?
After my latest update Aperture now asks for a serial number.
This is a little strange as when you buy it from the app store you don't get one.
Well not one you can see.
So now can't use it.
What am I supposed to do?
Ricky-2012https://discussions.apple.com/message/20272662#20272662
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App Store update buttons broken
iOS 7.0.2 iPhone 5S
Go to App Store > Updates tab. Tapping "update" opens the app instead of triggering an update. Seems I have to manually search for the App and update it from the search results page. Tried logging out / logging in again. Looks like a bug.paulwais wrote:
iOS 7.0.2 iPhone 5S
Go to App Store > Updates tab. Tapping "update" opens the app instead of triggering an update. Seems I have to manually search for the App and update it from the search results page. Tried logging out / logging in again. Looks like a bug.
iPhone 5s, iOS 7.0.2
hellooooooooo
i don't know what's a more frustrating bug: that update is broken or Apple's support forums are broken
If you want help you need to ask a question, not just tell people you think you found a bug. -
Cannot Access updates in app store
My computer says I have a software update, but then when I access the App Store, all I get is a blank page. I can see "featured", "top Charts" and everything else, but when I click updates (It says I have one update) It is just blank and won't go there. I tried to fix my keychains. No go. Help!
I have OS C 10.9.5Try resetting the App Store and Clearing Cookies.
Reset Learned from Old Toad -
App Store update page is blank.
App Store on my iPad is telling me I have updates but when I go to the update page in the App Store, all I get is a blank page.
Does anyone know how to fix this?
StanThere is a problem with Apple’s servers that only they can fix. The problem has been going on for several days and there are plenty of users posting about it on the forum.
According to Fly150 in another discussion, this will work.
This is a workaround only and not a fix. If you want to update the Apps while waiting for Apple to fix Updates:
1. Go to App Store
2. Select Purchased
3. Select All
4. Scroll down to find the Apps showing update
Select update on the Apps
Hopefully the red notification number will go away after the updates are applied.
Another option is to update your apps in iTunes on your computer and then sync the updated apps to the iPad.
1. Launch iTunes
2. Click on Apps in the list under the Library heading in the left Sidebar.
Click on Updates at the top in the window on the right
Update all of the apps
Connect your iPad and Sync with iTunes
If you do not see the sidebar in iTunes 11 - go to View>Show Sidebar from the iTunes menu at the top. -
My company will not allow us to download iOS 7 due to software / security issues on our end. The problem is I need to download numbers but it says I need iOS 7. Is there any way to get an earlier update of numbers that's doesn't require ios7?
Thank you so much! It's updating now. I'm hoping that once the update is finished that it will sync like normal as well. Of course I'm still a bit confused/concerned about how it refused to update on it's own, but for now that's not a problem. Hopefully from now on there won't be any more problems.
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When i connect my iPhone to iTunes, it says i have to set up my iPhone, and wont allow me to sync any media i have already purchased on it. My phone is not new, so I dont understand? This all came about when i updated the iOS 6 software. I have tried to re-set up my phone but it makes no difference and deletes everything off my phone.
bubblesblom wrote:
Okay, so my friends think it is funny to change the passcode on my iPhone.
Maybe you should get new friends.
I'm not sure that recovery mode works when you have to trust the computer, but did you try it?
If you can't update or restore your iOS device - Apple Support
If that won't work, perhaps you can use Find my iPhone from a computer in your iCloud.com account to erase the device.
iCloud: Erase your device - Apple Support
This has nothing to do with the Find my iPhone app being installed on the phone, but you do have to have Find my iPhone activated in the iCloud settings on the phone. -
HT5457 how do I install the IOS 6 software update to my Ipad 3G?
How do I install The IOS 6 Software update on my IPad 3G? Itunes is saying it is up to date but it is not. It says it 5.1.1.
Double tap the home button and bring up the multi-task bar. Hold down on one the apps until they all start to wiggle and display a minus sign. Tap the minus sign and close all of the apps. Tap the home button and close the multi-task bar. Reset the phone, hold the sleep/wake and home button together until you see the Apple logo and then release. After the phone restarts, see if you see the same behavior. If you do, the next step to restore from a backup. If that doesn't help, then restore as a new device. Use this support document to understand the restore process. http://support.apple.com/kb/HT1414
If you have to go all the way through restore as a new device and it does not work, then it could be a hardware issue. I've not seen any other posts about screen issues after updates, so one of these should fix it unless there is a problem with the screen. -
Hi, I'm a bit low on memory and I can't update the iOS. I need to move some photos off the iPad but I don't want to transfer them to a pc, I'd prefer to transfer them to iCloud and leave them there. Is that possible?
Yes, you could, because in this case you would have something like a backup in the cloud. BTW, personally I also like Flickr. Flickr offers you 1 TB (1000 GB) of free storage and automatic upload for photos since iOS 7 (it is a very attractive offer, at least for me)
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you are running the latest version of iTunes, have no other USB devices attached, have no security software installed, and are directly connected to your ISP source, simply restarting the computer and the iOS device can clear up certain issues that could prevent you from restoring. After restarting the computer and iOS device, attempt to restore again.
How big is your library? I would recommend the following troubleshooting steps:
- Backup your library. Always a good idea before messing with things.
- Create a new library. Refer to this article for details: http://support.apple.com/kb/HT1589. This won't delete your old library, you're just creating a new empty one. Also refer to this article to get back to your old library later.
- Add a few albums into this new library. Not everything, just a small sampling, as a test.
- Activate Match on this new library. You shouldn't have to re-pay, it should just say "Add Computer" or similar.
- At this point, Match should run again. With just a few albums it should complete in just a few minutes.
If iTunes doesn't crash at this point, then likely there's something about your original library that Match doesn't like - what that is I don't know, but at least you'll know it's not your PC. If iTunes still crashes, then if could be a number of other things, but probably not your library. My next suggestion (if you haven't already done this) is to uninstall / reinstall iTunes. If that doesn't work, then my next ideas you won't like. -
I attempted to install the iOS 5 software onto my iPhone 4 several times a few months ago. Each time the download timed out at about 3.75 hours. Any suggestions on how to complete the update?
See... Updating to iOS 5
http://support.apple.com/kb/HT4972
If you are using windows...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/
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