The ipad got disabled because of entering the pas-code wrong

its my friends ipad .. she bought it used ... so she didnt need to connect it to itunes in the beging ...
so it never was backed up on any computer  ...
now because the password was entered wrong it is disabled ..
and when ever i connect it to my itunes .. it tells me that their is a passcode which should be entered first ....
what to do ...
i really want to help her ....
and she doesnt mind even lossing every thing on it ... but just to work ....

See here - http://support.apple.com/kb/HT1212
You will have to go down the route of a Restore. Please read carefully the links therein with regard to using a different different computer from that with which you normally sync.
[You may also have to put your device into Recovery Mode -  http://support.apple.com/kb/HT1808 ]

Similar Messages

  • HT1212 my ipad got disable bcoz of entering wrong password for several time and i got the above method but what if i dont have the same computer which i used to sync my ipad

    my ipad got disable bcoz of entering wrong password for several time and i got the above method but what if i dont have the same computer which i used to sync my ipad

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1535 my iphone4 got disabled because of entering wrong password. can i have some support related to this?

    my iphone4 got disabled because of entering wrong password. can i have some support related to this?

    Can you read the User's Guide?
    If so, do as it suggests and restore the device.

  • HT1212 My Ipad mini disabled because i forget the password. How I can solve this problem?

    My Ipad mini disabled because i forget the password. How can I solve this problem?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 I did not sync my iPad to iTunes on my PC. Now my iPad is disabled because I forgot my passcode when I set up iOS 7 on it. I have tried to use the support info from Apple AND the cut and paste responses from people in the community, but it does not

    I did not sync my iPad to iTunes to my PC. Now my iPad is disabled because I forgot my passcode when I installed iOS 7 to it.
    Before anyone cuts and pastes the info from Apple support in response to this, I have already tried those steps. iTunes simply states that it cannot do anything since the iPad is locked with a passcode. I cannot access iCloud to use that specific advice as iCloud will not let me sign in; a message keeps coming up reading that there is an error with the server. Remote Swipe? Not sure. It is three hours later, and I am no further.
    What else can I do? I never had a passcode set up when I first got my iPad. I would have bypassed this with the installation of iOS 7 if I had known about this.
    Thank you in advance.

    You can only play 720p video.
    Download the 720p or standard def version.

  • HT1414 My iPad is disabled because I couldn't remember the password.  I can't restore it because I have to turn off "Find My Phone" first.  Since it is disabled, I can't do that either.

    My iPad is disabled because I can't remember the password.  I cannot restore it because in order to do that, I need to turn off "Find My iPad."  I cannot turn that off because the iPad is disabled.  I don't know what to do. 

    I had this problem. One day I went to use my iPad and it said disabled... I went to itunes to restore it and I got the same message you got to turn off Find My iPad but couldn't because I something was wrong with my password. My iPad only uses Wifi and I noticed it wasn't connected to my wifi (yet, I'm at home) so I couldn't go to iCloud and wipe it. I did find this to be helpful and now I'm back and running:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • My ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?

    my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?

    Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1212 My phone is disabled because of entering an incorrect password several times.  iTunes will not connect when trying to restore the phone  Can you help?

    My phone is disabled because of entering an incorrect password several times.  iTunes will not connect so that I can restore the phone.  What more can I do to get my phone back up and running?  Thank you

    I do not understand how to remotely wipe the phone using icloud, find my phone or my apple id and password.  Kindly explain step by step as I am an older individual and I am confused

  • HT1212 My iPad is disabled because of too many password incorrect answers. I tryed connecting to iTunes but it still said Enter Password On iPad, and it said only Try Again, Cancel and Find an answer to this problem, or something simular to that. What do

    My ipad is disabled because of too many itemps and I tryed connecting to iTunes but it said nothing on the Apple Support page said it would. What do I do???

    The answer is in the article. Finish reading the second part:
    If you see one of following alerts, you need to erase the device:
    "iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
    "You haven't chosen to have [device] trust this computer"
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    Pls, help me , my ipad is disabled as a reult of constant inputing wrong security code by my child on my ipad, i was asked to connect to itunes. The ipad is disabled and cannot do anything to allow me connect to itunes. Pls, What do I do???

    This should solve your issue:
    http://support.apple.com/kb/HT1212

  • My ipad got disabled, saying "ipad disable connect to itunes"

    my ipad got disabled, i don't know hot it happens it's saying "ipad is disable connect to itunes"
    but itunes cannot connect to my ipad because it is protected with password...
    what should i do? i need help, can someone help me,,, pleeeeeeease

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should be able to reset the iPad and resync your content to it

  • HT4061 my ipad is blocked, because I entered wrong password many times. what can I do

    my ipad is blocked, because I entered wrong password many times. what can I do

    Restore the iPad from the computer to which the iPod is synced. For information and instructions, see:
    http://support.apple.com/kb/ht1212
    If that will not work, you'll need to put the iPad into Recovery Mode and then try the Restore again:
    http://support.apple.com/kb/ht1808
    If that still doesn't work, as a last resort try DFU mode:
    http://osxdaily.com/2010/12/04/ipad-dfu-mode/
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.

    hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.

    hello! my ipad is disabled because i forgot my password. when i tried to restore it, it says that i should turn off find my ipad in my ipad's settings, but how can i turn it off if it is disabled, please be responsive enough.

  • Please help to enable? it got disabled because of wrong entry of password

    please help to enable? it got disabled because of wrong entry of password

    Hello,
    I advise you to check this useful link : http://support.apple.com/kb/ht1212

  • TS2634 My iPad is now disabled because someone entered the wrong passcodes too many times.  I connected to iTunes and I got an error code that the iPad's passcode needs to be entered.  What do I do now?

    My iPad2 was being used by my wife.  She put a passcode on it.  She hasn't used this iPad for a while and forgot the passcode.  She entered what she thought was the 4 digit passcode but the iPad did not accept it.  She tried different combinations and eventually disabled the iPad.  Now it has this message:  "iPad is disabled connect to iTunes".  I connected it to iTunes and iTunes is asking for the passcode to be entered into the iPad before it can be synced?  I can't enter the passcode because the iPad is disabled.  Please help how I can solve this.  Thanks.

    You may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the iPad and resync/restore your content to it.

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