The ipad "ipad" cannot be restored at this time because the ipad software update server

I keep getting the above message.  HELP!
I purchased a brand new HP laptop with Windows 8 2 days ago.  I download itunes without any issues.
When I sync'd my son's ipad 3 32gb wifi the ipad got stuck in the recovery mode trying to download the software update.  I googled trying to find a way to fix it but with no luck so I took it to an Apple store and they re-set the ipad and it seemed to be fine. 
I then tried to sync my sons ipad.  This message didn't come up but nothing would transfer to the iPad even though looking in my library I can see all of his movies, songs etc there.
I tried connecting my iPad 2 and I have received the same cannot be restored message again and the ipad is stuck in the recovery mode like my son's ipad was.  The screen just shows the black screen with the white usb and arrow pointing to the itunes logo.
HELP!  Quite clearly it doesn't appear to be an Apple or itunes issue but maybe factory settings on my new PC as my old Toshiba laptop always worked perfectly with itunes.
Thanks!
Sally

I am getting exactly same message at this moment!!
Maybe there is problem with apple server status??
I am trying to update my iPad2 16gb ios 5.01 to latest ios6.1....
stuck in the usb sign as well >:(

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