The ipad "ipad" could not be restored. an unknown error occured (21).
after update iOS 7.1 to 7.1.1 this problem occured. How can we restore the ipad air from itunes.
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.
Message was edited by: Texas Mac Man
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The iPod 'iPod' could not be restored.An unknown error occured(9).
I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
May I request Apple and other members on this forum to help me out. It is clearly a software problem.
Many thanks in advance.
JetavyaThanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
Though I have yet to find out how to avail that Protection Plan in India.
Best wishes,
Jetavya -
My iPhone 3GS 16gb, is stuck in restore mode, downloaded and tried to do a restore multiple times. Keep getting an error The iPhone "iPhone" could not be restored. Unknown error occured (-1). Cannot get it out of restore mode, keeps rebooting!
I have tried to hold the "home" and "power" button to reboot
I have tried powering it off
I have tried, to unplug the cable, hold the "home" button and then plug it in.
Can't check the SN or warranty, cause it is stuck in restore mode.
Is the hard drive gone? Should there be something replaced.http://support.apple.com/kb/TS3694#error1
Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice. -
Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers! -
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
kasik252 wrote:
it showed.The iPhone"iPhone"could not be restored.An unknown error occurred(-1).
See your other post on this Topic...
https://discussions.apple.com/message/22108386#22108386 -
I got Software update for iOS 6.1 ..
After installation - Phone shows message to connect to iTune,
I connect to iTune - I got message - iTune has detected iPhone in recovery mode. you must restore this iPhone before it can be used with iTune.
I click on Restore iPhone - it gives error
The iPhone "iPhone" could not be restored. an unknown error occurred (-1).
Not my phone is not working - Its dead - is show the screen - Connect to iTune.
Please help.
Thanks.Error 1 or -1
This may indicate a hardware issue with your device.
Follow Troubleshooting security software issues, and restore your device on a different known-good computer.
If the errors persist on another computer, the device may need service. -
Hi the iphone iphone could not be restored. an unknown error occurred (56). what mean that?
More than likely a hardware issue. You will need to take your phone into Apple.
You can also use the search function type error 56 and you'll see other threads about the issue. You can read for yourself, if other solution will help. -
the iphone iphone could not be restored an unknown error occurred (1)
See these steps
http://support.apple.com/kb/TS3694#1 -
The iphone 5s could not be restored an unknown error occurred 40
why does itunes say the iphone 5s could not be restored an unknown error occurred 40
http://support.apple.com/kb/TS3694#10
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
HT201413 the iphone iphone could not be restored. an unknown error occurred (21)
the iphone iphone could not be restored. an unknown error occurred (21)
Have a read of this it may help http://support.apple.com/kb/ht4097
-
the iphone "iphone" could not be restored.An unknown error occurred(2003).
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
the iphone iphone could not be restored. an unknown error occurred (1015).
1015 error: There are 4 possible causes of this error:
The activation server truly is unavailable. Rare, usually fixed within minutes.
Your antivirus or firewall or router's firewall is blocking access to
gs.apple.com on ports 80 and 443.
Your iPhone is jailbroken or otherwise hacked.
The computer you connected to during the restore/update was
used to hack/jailbreak some other iOS device, and its
network database was corrupted during the process.
(Thanks to Lawrence Finch for the wording in
https://discussions,apple.com/thread/4793244?start=90 ) -
The iphone iphone could not be restored an unknown error occurred(9) pleas i need help
the iphone iphone could not be restored an unknown error occurred(9) pleas i need help
i phone 5Hi there vienna.hassan,
You may find the troubleshooting steps in the article below helpful.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
-Griff W. -
HT2693 the iphone"iphone"could not be restored. an unknown error occurred (1015)
the iphone"iphone"could not be restored. an unknown error occurred (1015)
Have a read of this it may help http://support.apple.com/kb/ht4097
-
The iphone "iphone"could not be restored.an unknown error occurred(16)
the iphone "iphone"could not be restored.an unknown error occurred(16)
sir help me i'dont noThat last suggestion is not wise. Apple doesn't replace logic boards. Apple doesn't sell logic boards to anyone (individuals or companies) as serviceable parts. Therefore, anyone that changes out the logic board is performing unauthorized service on the device, using either A) Counterfeit parts; B) Salvaged parts or C) Stolen parts.
That voids ALL support from Apple, period, for that device. -
TS3694 the iphone iphone could not be restored. an unknown error occurred (11)
the iphone iphone could not be restored. an unknown error occurred (11)
Have a read of this it may help http://support.apple.com/kb/ht4097
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