The iPad software update server could not be contacted or is unavailable.
Hi,
I tried to update my iPad to iOS 4.2.1, but after I downloaded the update, it said it was verifying the update with Apple, and continued to do this for several minutes, then it said Apple's servers could not be reached. It then put my iPad into recovery mode, and told me I had to restore it, which I've tried to do multiple times, but all with the same result. Is there anything I can do?
I spent the better part of a day with this problem, including a talk with support people at Apple that were as stumped as me. The next morning (well, today), I took my Macbook and my iPad to someplace where I could try the restore from a different Internet connection, and lo and behold, it worked. So I guess my home network is the issue, although other Internet activity there seems unimpeded. Hope that helps...
Similar Messages
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I am trying to upgrade my iPad from version 4.3.5 to the new 5.0.1 and I get the above error message. It says, The iPad software update server could not be contacted. I also do not have an Update button when I go into Settings and General.
You must have ios 5 or later for that facility to show up. Meanwhile, keep trying /try later via iTunes on your computer..
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When I am trying to upgrade my iOS version I am getting an error message saying " the iPad software update server could not be contacted", I also get an error message prior to that which says the certification of the server is invalid?
Temporarily disable any security software on the computer and try again.
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Help! Everytime I try to update my iPad 2 on 4.3.3 it get is error message "The iPad "iPad" cannot be restored at this time because the iPad software update server could not be contacted or is temporarily unavailable." I dont know why please help.
I'm running 4.3.3 on a ipad 2 im computer is connected via wire to internetSee
iOS 5: Updating your device to iOS 5
http://support.apple.com/kb/HT4972
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
i can not resore my ipad 2? the message i keep getting from Itunes 10. is "ipad cannot be rstored at this time because the ipad software update server could not be contacted or is temporarily unavailable". What can I do?
Just in case, let's try the following document:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
(If the "Automatically detect settings" checkbox is already checked, try unchecking and rechecking it and clicking OK.) -
What can you do when Ipad upgrade said "Ipad cannot be updated at this time because the ipad software update server could not be contacted or is temporarily unavilable. Please try again later.
Where can I download the ipad software myself?What entries do you have in your HOSTS file on your PC/Mac?
If you have ever used TinyUmbrella your HOSTS file could be redirecting the request to a local server or Cydia.
Look for any entries which redirect gs.apple.com and comment out or remove. -
My son has disabled his ipad mini, Ive tried to go into Itunes to recover but i is giving me the following message:
"The Ipad software update server could not be contacted" could someone please help me I have an upset little boy who thinks the only option left would be to put the Ipad in the bin!!!!!Hi there BEXDON,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update serverhttps://support.apple.com/kb/TS1814
-Griff W. -
The iPad software update server could not be contacted
Please. i need help. I really want to reset my iPad asap. So frustrated because since the last update, it's soooo slow and apps crashes all the time. THE IPAD SOFTWARE UPDATE SERVER COULD NOT BE CONTACTED. THE NETWORK CONNECTION COULD NOT BE ESTABLISHED. What will I do now?
Are you using Google's DNS Servers? At best change your DNS Servers to point to your provider's DNS.
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the iPad software update server could not be contacted. Make sure your network settings and your network connection is active, or try again later.....
How do I update to ios5..the iPad software update server could not be contacted. Make sure your network settings and your network connection is active, or try again later.....
How do I update to ios5.. -
When I try to restor my ipad mini I get the error message "Te ipad software update server could not be contacted. You do not have enough access privleges for this operation." Please help!!
I also have same problem i dont knw what to do ???????????????? have u got any solution >>????
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I'm trying to restore my ipad, we forgot the passcode. I get into iTunes, and click on the update and restore button. After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23). What can I do?
Temporarily disable any security software on the computer and try again.
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Error Message "The iPad software update server could not be contacted."
I cannot access the iTunes software update server from my HP laptop.
I tired updating my iPad 2 via Wi-Fi to the new software and it crashed. The dreaded USB and iTunes symbols appeared and I cannot reset the iPad because when I plug it into the laptop I get an error message saying | cannot contact the iTunes software update server.
I tried a manual reset by holding down the reset/sleep and home buttons and the symbols appear again.
HELP!!!
Thanks...iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Cheers, Tom -
i updated already my ipod touch yesterday but when i add somes songs ,,didnt sync automatically,,pls help me,,,
thank youTry:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem -
IPad could not be updated because the iPad software update server could not be contacted?
hi i was trying to update the software on my iPad when something went wrong and the iPad needed to be restored...now it wont restore! how can i fix this?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom -
I have even put the iPad in recovery mode and still get the same error, Help!
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom
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