The iPad you connected is not recognized and cannot be activated for servic

Hi there,
Today I've received a replacement iPad (from Apple), and surprise surprise, when I connected it to iTunes for proceed with the initial setup, the following message arised
We're sorry, the iPad you connected is not recognized and cannot be activated for service.
We recommend you visit your nearest Apple Store for more information.
I've contacted with my local apple support, and they told me to try to reinstall the iPad entering in DFU mode. I did it twice, and both times the procedure went perfectly but once finished the above message appeared once again.
They have told me to send it once again for repair, but, someone knows how to resolve this ? I've sent my previous iPad ten days ago, and now, I will have to wait other ten and I'm a little bit dissapointed.
Well, thanks in advance and merry christmas for all of you.
julio

They should pay to overnight pickup and overnight delivery back to you since it's their screwup. Ask them!

Similar Messages

  • "There is a problem with your device,We're sorry the device you connected may be damaged and cannot be activated for service. "

    My problem is after i did a restore on my 32gb ipod touch i now get a error on itunes that says "There is a problem with your device,We're sorry the device you connected may be damaged and cannot be activated for service. " Please help

    In the ipad discussion forums there apparently is a HUGE problem with people not being able to update to ios 4.3.3, it apparently locks up their devices and they are also getting the error "there is a problem with your device".... some are reporting the same problem with their ipod touch as well... it looks like it's a global issue
    The forum is in the ipad section under the title of "There is a problem with your device".
    I have dodged a bullet on this one since i have not updated my ipod's or ipad in the last couple of days.... i will hold off syncing to itunes until this issue is fixed... good luck, and spread the word if you can to get apple to listen

  • We're sorry, the device you connected may be damaged and cannot be activated for service. We recommend you visit your nearest Apple Store for more information. To find your nearest Apple Store, click here.

    I needed to restore my phone to an earlier restore point because my notes were deleted after I restored I recieved this message
    "We’re sorry, the device you connected may be damaged and cannot be activated for service. We recommend you visit your nearest Apple Store for more information. To find your nearest Apple Store, click here."
    I need to get phone running asap abd do not want to go to Apple to talk with Genius.

    That message will occur when you put in a NON-AT&T sim
    just get the sim out and try again

  • Iphone 4 16gb shows message "Restore needed to make and receive call" after restore and update to IO6 iTunes says we're sorry the iphone you connected may be damaged and cannot be activated for service and advise to contact nearest apple store

    My Iphone 4 was working perfectly fine it is factory unlocked and was never damaged or dropped ...please advise me if there is solution. My phone is out of warranty

    I hope I am not alone with this problem of bricked...useless iphone 4 ...my phone was working perfectly fine untill last night and saw this message this morning to perform the restore .
    I also called the tech support who had no idea about this problem , I seriously want to break this **** phone in peices but dont have money to buy a new samsung phone...so have no choice but to wait and see if the problem is resolved ...
    From Ireland .

  • Can't reactivate my iPad 1, (iPad is not recognized and cannot be activated for service) Help?!

    I recently had to reset my ipad to factory settings but now it wont let me reactivate it on the ipad or through itunes. Already tried recovery mode and still getting the same error. Any suggestions or anyone had this problem and found a fix before?

    did you find a fix?

  • Itunes says iphone is not recognized and cannot be activated for service

    I have had some trouble trying to restore my iphone and recently I was asked to restore it again because the phone could not make or receive calls. After restoring my iphone I got this message on itunes and now I can only use the phone for emergency calls. Can anyone please help me?
    I am not sure which model it is, I know it is an old one.
    Thanks!

    I reccomend a re-install of Apple Mobile Device components. This has happened to me with my iPod Touch before.
    Apple has now echoed this advice in a Knowledge Base document (#306637) specifically for the issue where the iPhone or iPod Touch is not recognized by the host computer. This can be accomplished by the following platform-specifc processes
    Mac OS X
    Delete the following files
    /System/Library/Extensions/AppleMobileDevice.kext
    /System/Library/PrivateFrameworks/DeviceLink.framework
    /System/Library/PrivateFrameworks/MobileDevice.framework
    /Library/Receipts/AppleMobileDeviceSupport.pkg
    then re-installing the latest version of iTunes.
    Windows XP
    Quit iTunes and disconnect the iPhone
    Go to the Start menu, thenthe Control Panel and open Administrative Tools, then Services.
    Select "Apple Mobile Device" then "Stop the service."
    After it is stopped, click "Start the service."
    Connect the iPhone again, launch iTunes and check for recognition.
    Windows Vista
    Quit iTunes and disconnect the iPhone
    Go to "Start," then search for "Services"
    In Programs, click "Services".
    Select "Apple Mobile Device" then "Stop the service."
    After it is stopped, click "Start the service."
    Connect the iPhone again, launch iTunes and check for recognition.

  • The device you connected may be damaged and cannot be activated

    i have iphone 4s locked to at&t before when i was insert non at&t sim i was getting that message
    sim is not vaild (the normal message)
    but now
    when inserting non at&t sim its takes me to the activation then when i push
    next i got
    the device you connected may be damaged and cannot be activated
    i restor it to a new via itunes but the same message when inserting non at&t sim
    the device you connected may be damaged and cannot be activated
    with the orginal at&t sim i can activate with no proplems
    im not asking to unlock it i just want to khnow about that message
    is that normal

    You can NOT use a non-AT&T SIM in your phone. AT&T will NOT unlock iPhones for any reason.

  • IPhone 4s not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help

    iPhone not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help.
    When I connect iPhone to USB iTunes is giving me the above message. Please advise if you know the fix.
    Thanks,
    Lina1116

    did you find a fix?

  • I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on?

    I upgraded my 3gs to 5.01 and now I get the message "iPhone may be damaged and cannot be activated for service." Whats going on? I can't activate my device. It is essentially bricked at this point

    Same issue c'mon apple.

  • 'Iphone may be damaged and cannot be activated for service'

    Ive just bought a used iphone4. it arrived having been cleared and reset.
    I connected to itunes and upgraded to the new software. Then it worked for half a day. Then a message came up saying i need ot restore the phone.
    So i plugged it in again and at the end of the uprgrade sequence it comes up with-
    'Problem with the iphone - may be damaged and cannot be activated for service' - please visit apple store.
    Its obviously out of warranty and the apple store is a long way away. Ive only had it a day and im assured its never been jailbroken, dropped or water damaged.
    I know loads of people have had this message come up and people have recommened going to the apple store. But before i make the long trek i just wanted to know if anyone ever came up with a solution to fix this and use the phone again.
    Any help much appreciated. back on sh+tty blackberry!!

    Thanks for the replies guys!
    I cant access the phone it just stays on 'connect to itunes'
    Could someone quickly explain how jailbraking an iphone could cause it problems? I want to email the person I bought this from and tell them why I think they have damaged it by jailbraking it.
    I really appreciate this help bacuase ive shelled out £160 for this paperweight, Thanks.

  • Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off an

    Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
    thank you for your help.

    Hi there beni_m,
    You may find the troubleshooting steps in the articles below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • TS1292 I have four $50 iTunes gift cards. I am not able to load any of the codes into my new iPad account. I know I have not made any mistakes with typing in the 16 digit code. I keep getting the "code you entered is not recognized as a valid code" messag

    I have tried all I can to load iTunes cards into my iPad without success. Upon giving one of the cards to a friend he conveniently loaded. I keep getting the error message: "The code you entered is not recognized as a valid code". I just don't know what to do as I need to use these cards to make purchases off the I tunes store.

    i tried with out using commmit but it is not creating Status.
    When i see the function module help and they are trying to COMMIT
    FU STATUS_OBJECT_CREATE
    Short Text
    Create Status Object
    Functionality
    The function module generates a status object.
    Take the object number from the object number management (function modules OBJECT_NUMNBER_GET_xx).
    If no object number is given, the module takes a temporary object number that must be replaced later (function module STATUS_OBJECT_SWITCH_NUMBER).
    Example
    Creating an internal order with number 100123 (object type "ORC") for status profile "STATSCHEM" with final object number
    call function 'OBJECT_NUMBER_GET_OR'
      exporting
        aufnr = '100123'
      importing objnr = objektnummer.
    call function 'STATUS_OBJECT_CREATE'
      exporting
        objnr = objektnummer
        obtyp = 'ORC'
        stsma = 'STATSCHEM'.
    commit work.
    Creating the same order with a temporary object number
    data: objectkey like ionra.
    * TBO00-REFSTRUCT for object type 'OR' is 'IONRA'
    objectkey-aufnr = '100123'.
    call function 'STATUS_OBJECT_CREATE'
      exporting
        i_objectkey = objectkey
        obtyp       = 'ORC'
        stsma       = 'STATSCHEM'.
      importing
        objnr       = objektnummer.
    call function 'OBJECT_NUMBER_GET_OR'
      exporting
        aufnr = '100123'
      importing objnr = objektnummer_neu.
    call function 'STATUS_OBJECT_SWITCH_NUMBER'
      exporting
        objnr_old = objektnummer
        objnr_new = objektnummer_neu.
    commit work.
    Notes

  • I got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not  recognized as a valid code. but i just got this card brand new for my birthday.

    i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not  recognized as a valid code. but i just got this card brand new for my birthday.

    Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
    http://support.apple.com/kb/TS1292
    If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.

  • ITunes keep sayin the code you entered is not recognized as vaild code

    hi >> i just bought itunes gift card and when i came to reddem it to my account its keep saying ((
    the code you entered is not recognized as vaild code)) so can some one help me

    Help here >  iTunes Store: Invalid, inactive, or illegible codes

  • Error: The chosen certificate was not exported and cannot be used for SSL

    Hello there,
    when I try to configure the profilemanager in OS X Server and it comes to choose a certificate i get the following message:
    The chosen certificate cannot be used.
    The chosen certificate was not exported and cannot be used for SSL.
    I chose our Wildcard certificate we received from Thawte.
    It is completely imported in the Keychain from the Mac.
    (Sorry if any sentence is wrong, I translated it from german to english)
    Best regards,
    Christoph

    Is this a regular web ssl cert or a code signing cert?

Maybe you are looking for