The iPhone could not be restored. An unknown error occurred (14). [Help me]

Hi,
The iPhone could not be restored. An unknown error occurred (14). [Help me]
My Ipone is 3G - 16 GB
and I am using itune 8.2.1.6
and I want to update my Iphone to 3.0.1
and I am facing this problem when I trying to restore before updating the iphone.
This is screen shot of the error message > http://amaiub.net/vb/imgupload/uploads/ce7d96353ab6243af234d794764a9901.JPG
Thanks in Advance.

I just had the same problem at least a half hour ago! I re-tired everything at least 3 times then it complete wipped my phone out!! THEN I got it to ask for restore from my last session only for it to not work again! Its very frusterating now phone is starting over from scratch which worries me all the time thinking everying wont be there when its done. This new software to me was more of a problem then fixing the problems. I tried to work on my friends new ipod touch she got and this update did the same exact thing to her ipod touch we had to take it back she didnt even have it for a day!!

Similar Messages

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  • HT201210 the iphone could not be restored. an unknown error occurred (1015).

    the iphone could not be restored. an unknown error occurred (1015).

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    http://support.apple.com/kb/TS3694#error1015.

  • TS3694 the iphone could not be restored. an unknown error occurred (1015)

    the iphone could not be restored. an unknown error occurred (1015)

    That error is from jailbreaking your phone.  It's now unfixable.

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    Hi,
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    Read
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
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  • TS3694 hello out there ! am trying to restore my ios, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down f

    hello good samaritan out there ! am trying to restore my ios for for i phone 3G, but toward the end of the process, i am receiving an error message like "the iphone could not be restored, an unknown error occured(1015). Kindly help me resolve this problem, my iphone has been down for a we

    mazunzo tembo wrote:
    "the iphone could not be restored, an unknown error occured(1015).
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743
    ERROR 1015...
    This Error Code is indicative of the Device being jailbroken / Hacked...
    Sorry... But...
    The discussion of Jailbroken Devices is against the Terms of Use of this Forum.
    You will need to look elsewhere.

  • The iphone could not be restored. an unknown error occurred 1015

    Hello everyone,
    After upgrading to ios 4, my iPhone 3GS is stuck recovery and I am asked to restore it. However the operation cannot complete since at the end I get an error message that " the iphone could not be restored. an unknown error occurred 1015". What should I do? I am not close to any apple store and I cannot go there? Also, does the warranty allows me to get this fixed?
    Thanks in advance

    So that means that there is no way this thing can get fixed? How about degrading the ios 4.3 to 4.2? Is there any legal way to do that? Any comment/help is appreciated
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  • TS3694 Has anybody had this error message: "the iphone could not be restored. an unknown error occurred (1015) ???

    the iphone could not be restored an unknown error occurred 1015

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • HT201210 the iphone could not be restored.An unknown error occurred 21

    the iphone could not be restored.An unknown error occurred 21
    Please help me

    Switch of your anti-virus and firewall then try again.

  • HT201210 the iphone could not be restored. an unknown error occurred (2)

    the iphone could not be restored. an unknown error occurred (2)

    From the article the question was posted from:
    Errors related to third-party security software
    Error 2, 4 (or -4), 6, 1000, 9006            
    Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • The iphone could not be restored an unknown error occurred 6

    HI,
    I have new Iphone 6 Plus and I was trying to  upgrade the software from 8.1.3 to 8.3.
    but while updating the phone it always give this error
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    Did you check your security software settings as well?
    Resolve issues between iTunes and third-party security software - Apple Support
    Can you try to connect to another computer?

  • The iphone could not be restored an unknown error occurred 12

    the iphone could not be restored an unknown error occurred 12

    Hey cellocan!
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    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694
    Check for hardware issues
    Related errors: 1, 3, 10-47, 1002, 1011, 1012, 1014, 1000-1020, 1669.
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    Error 1015 might happen after making unauthorized modifications to iOS, also called "jailbreaking."
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • The iphone could not be restored an unknown error occurred 14 ...  please help me

    the iphone could not be restored an unknown error occurred 14 ...  please help me

    Hello ahmedhelmy41
    That error is typically related to USB issues when trying to update or restore. Check out the article below to troubleshoot the issue further. There are also a few things to try that are quoted down below.
    Resolve issues between iTunes and security software
    http://support.apple.com/kb/TS3125
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    Regards,
    -Norm G.

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