The iphone "iphone" could not be restored

Hello,
I'v tried to update my Iphone to the new OS 3.1.3 and when it started to restore the iphone with the new OS i got this error:
the iphone "iphone" could not be restored
I tried restarting my computer and almost everything i found on the net and nothing works. I keep getting the same error.
please advise.

The first place to start is to ensure that you are using a USB 2.0 port located directly on the computer - not via a hub. If your computer has ports on the back, use these as they are directly connected to the motherboard.

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    Hi bahaluly,
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  • TS3694 I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?

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    This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

  • The iPod "iPod" could not be restored because it is busy

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    I was able to solve this by (warning, this will void your warranty) taking the iPod apart, very carefully. Being careful not to separate the cables inside, place a folded business card on the hard disk, and place the metal half back on.
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  • I was trying to restore my itouch and when i pressed "restore" and then pressed "restore and update", another sign popped up saying "The ipod "ipod" could not be restored. The disk you are attempting is full. Removing files and empty the recycle bin

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    Message was edited by: bigbadandy

  • The ipod "ipod" could not be restored. An unknown error occurred (1602)

    After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:
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    Above from:
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    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
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    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
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    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".

  • HT4097 my problem..selepas step 6 hanya ada restore sahaja,tetapi bila tekan restore ,tertulis,'the ipad'ipad' could not be restore.And unknown error (21)...what it the problem

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    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

  • My iPad 2 will not restore using iTunes. It keeps telling me - the iPad "iPad" could not be restored. An unknow error occurred (4) - I have tried every suggestion I could find so far. Any ideas as to what I can do?

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    Found this thread by searching the forum. I hope it helps.
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  • The iPod 'iPod' could not be restored.An unknown error occured(9).

    I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
    Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
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    Thanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
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  • The iPod "iPod" could not be restored.  An unknown error occurred (6)

    I know this type of error has been posted before but I've tried everything I've read in other posts and have not gotten anywhere.
    When I try to restore my Ipod Touch, after it is into the restore for a while, I get the message:
    +*The iPod "iPod" could not be restored. An unknown error occurred (*6).+
    iPod Touch 1G
    Firmware 3.12
    What I've tried:
    - Rebooting host.
    - Resetting iPod Touch - Holding down home and power for 10 seconds
    - Using different computers with fresh versions of Itunes. Computers were running Vists, XP, and Windows 7.
    - Putting iPod touch into DFU mode (Hold down Home and power for 10 seconds then let go of power until iPod goes into DFU mode.
    I always end up with The iPod "iPod" could not be restored. An unknown error occurred (6).
    I did get extended Apple care service but of course it ran out last month!
    I did get a log from one of the failures if that would be of help.
    Any suggestions?
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    Well my ipod is just out of warranty so I'm not sure if they will even look at it but I'll try tomorrow to bring it to the Apple store.
    If anyone is interested here is part of the log file of the bad restore:
    *2009-11-20 07:54:45.593 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 7 progress 99*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::UploadData: EOF, cbRead: 1988*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 7 progress 100*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::UploadData: ZLP*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFESTSYNC*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATEMANIFEST, PollTimeout: 3000*
    *2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8*
    *2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFEST_WAITRESET*
    *2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::ResetDevice: resetting...*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: success*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 8 progress -1*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 9 progress -1*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: Recovery mode succeeded*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#85dec649*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b4ee0, notify: 2, connected: 0*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b5d50, notify: 2, connected: 0*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6710, notify: 2, connected: 0*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6cb8, notify: 2, connected: 1*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#85dec649, inst: 0x84b6cb8*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: IBOOT, DFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#85dec649, inst: 0x84b6cb8*
    *2009-11-20 07:54:50.578 iTunes.exe[2560:1654]: _AMRecoveryModeDeviceFinalize: 0258AA58*
    *2009-11-20 07:54:50.578 iTunes.exe[2560:1654]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#85dec649*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b4ee0, notify: 2, connected: 0*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b5d50, notify: 2, connected: 0*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6710, notify: 2, connected: 0*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6cb8, notify: 2, connected: 0*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: received kAMDeviceAttached action, device 0X84B7218, AFC error 0XE8000028*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: Restore mode device appeared, device 0X84B7218*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: Creating restore mode device with usbMuxDeviceID 0X1*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: <Restore Device 025D35C0>: operation 3 progress -1*
    *2009-11-20 07:54:58.109 iTunes.exe[2560:13c8]: <Restore Device 025D35C0>: operation 4 progress -1*
    *2009-11-20 07:54:58.125 iTunes.exe[2560:13c8]: Supports value queries: 1*
    *2009-11-20 07:54:58.140 iTunes.exe[2560:1264]: iTunes: Specifying UOI boot image*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: device did not return saved USB log*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: device did not return saved panic log*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: previous restore failed with exit status 0x100*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: connected to service com.apple.mobile.restored*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: using protocol version 12*
    *2009-11-20 07:54:58.187 iTunes.exe[2560:1264]: unable to open device_map.txt: No such file or directory*
    *2009-11-20 07:54:58.187 iTunes.exe[2560:1264]: board config = n45ap*
    *2009-11-20 07:54:58.218 iTunes.exe[2560:1264]: <Restore Device 025D35C0>: operation 28 progress -1*
    *2009-11-20 07:55:09.031 iTunes.exe[2560:1264]: <Restore Device 025D35C0>: operation 11 progress -1*
    *2009-11-20 07:55:09.093 iTunes.exe[2560:1264]: device returned AMR error 6*
    *2009-11-20 07:55:09.093 iTunes.exe[2560:1264]:*
    *==== device restore output ====*

  • The iPad "iPad" could not be restored. An unknown error occurred (1)

    I tried to update my iPad 2 (Wifi, 3G) to ios 5.1.1 over the air. I left it running at night because it said approximately 3 hours to download. In the morning it had the connect to itunes symbol (Basically in restore mode). I have tried restoring it and it runs well until it gets to restoring iPad firmware. It gets stuck here for maybe an hour and eventually says " The iPad "iPad" could not be restored. An unknown error occurred (1). I have tried it on three different computers running windows 7 and MAC OS but i get the same result. We dont have any apple stores or service centers in my country. It is a relatively brand new iPad as i have only had it for about a month, it has not been jailbroken or anything. So i really dont understand why this is the case. Apple doesnt seem to have any solution for this from what i have googled. Is there anyone who has succesfully overcome this problem. Please help. Apple you need to get your act together because it is soooooooooooo frustrating and you dont seem to be doing anything. I have wasted 3 days trying to get this thing to work and nothing.

    FYI - This is an iPad user to user forum. Apple doesn't read the forum posts.
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
     Cheers, Tom

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