The iPhone screen is all black but you can hear the alarm

The iPhone screen is all black but you can hear the alarm and you can hear when it charges

The Apple store or any retailer that sales iPhones will be happy to sell you a new device.
Apple may offer an Out of Warranty replacement at a discounted cost.

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  • Not sure what i did,,, but in i photo my large view of pic is black but you can see the picture is there becuase of the tags - so when i click on the little picture at bottom it use to show up big , now its black

    Help i clicked something and now my big wont show up big.. its there but black.. you can see the names that are tagged but no pic.. ive tried view ect but nothing

    There are several possible causes for the Black Screen issue
    1. Permissions in the Library: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Include the option to check and repair permissions.
    2. Minor Database corruption: Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
    3. A Damaged Photo: Select one of the affected photos in the iPhoto Window and right click on it. From the resulting menu select 'Show File (or 'Show Original File' if that's available). (On iPhoto 11 this option is under the File -> Reveal in Finder.) Will the file open in Preview? If not then the file is damaged. Time to restore from your back up.
    4. A corrupted iPhoto Cache: Trash the com.apple.iPhoto folder from HD/Users/Your Name/ Library/ Caches...
    5. A corrupted preference file: Trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder. (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    If none of these help: As a Test:
    Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library'
    Import a few pics into this new, blank library. Is the Problem repeated there?

  • Dear all, Since a week ago I observe that when I press the button for my macbook air to start a nap, first the screen turns to black but I can see the arrow (pointer). And only after few seconds the arrow and the screen really shut down.

    Dear all, Since a week ago I observe that when I press the button for my macbook air to start a nap, first the screen turns to black (although I can see it is stil on) and I can see the arrow (pointer). Only after 15 seconds the arrow and the screen really shut down. It did not occur before, as a matter of fact it was instantaneous. What could be the problem?

    Note the time in your Mac's menu bar or some other accurate timepiece. Then, press the button to put the MBA to sleep. Wait until the cursor disappears and for all indications that the Mac appears to be asleep.
    Then, wake the Mac the way you normally wake it.
    Then, find the Console app - it is in your Utilities folder and looks like this
    You can find it by selecting Utilities from the Finder's Go menu.
    Open Console.
    If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu.
    Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's sleep problem. To do that type the words sleep cause in the Filter field at the upper left of the Console window:
    That will cause all log entries to be hidden, except for the entries containing those words. The last entry in the list will correspond to the last time you woke the Mac. It will have a time stamp in the form hh:mm:ss later than the time you noted in the Mac's menu bar prior to putting it to sleep.
    Make note of that exact time in hours, minutes, and seconds.
    Next: Clear the filter field by clicking the x in the above screenshot. It should then look like this:
    All previously displayed log entries will reappear.
    Next: Find the log entry that corresponds exactly to the time you noted in hours, minutes, and seconds containing the words "previous sleep cause". You may have to scroll up or down a considerable distance. When you find that line, select it and drag your cursor up and prior to the entry corresponding to the approximate time you noted before putting the Mac to sleep. This will result in a selection of perhaps 50 to 100 lines or so.
    One or more of them, along with their time stamps, may reveal the reason for the fifteen second delay.
    Copy and paste those log entries in a reply.
    Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.

  • My MacBook pro wont wake up from sleep. The screen is blank at all times, but I can hear the fan for 5 sec then everything stops. Please help! I don't kno what to do.

    My MacBook pro is about 3 yrs old. It is a 2008 model right before the new design came out. Recently I closed it up which puts it to sleep and a couple minutes later when I opened it up the screen stayed blank but could hear the fan running but then the power clicked like it was shutting down and I could hear nothing more. My power supply is working and I have already tried resetting it. Can anyone help me? I don't live exactly near a Mac store to get help.

    Before resorting to an LB change-out, try this, as it has fixed many of the "silver-key" Macbook Pros with wake-from-sleep issues:
    1) To get the computer running, do an SMC reset. Instructions here:
    http://support.apple.com/kb/HT3964
    Your MBP model uses the first option under the subhead, "Resetting the System Management Controller (SMC)"
    2) If you get it running, go to System Preferences > Network and select your Airport connection
    3) In the result main pane, click the "Advanced..." button.
    4) You should be looking at a window with multiple tabs at the top; the "Airport" tab (far left) should be active---if not, make it so.
    5) There is a panel showing "Prefered Networks." Use the "minus" button below that window to eliminate any networks that you don't need to access on more than a weekly basis. I'm down to two: the home Airport Extreme Base Station and the network for a museum at which I volunteer once a week.
    5) Click "OK" and close System Preferences.
    Now try letting it sleep and see it if wakes up.
    When this happened to my Late 2007 MBP, I used Console to read system.log and found that, on waking, the compuer was looking for the wireless network at a lodge where I'd stayed weeks earlier and miles away. Clear the morass of old networks and keeping the list short has completely cured my wake-from-sleep issues.
    The steps I listed take less time to do than to read, and are within the ability even of novice Mac users.
    If that doesn't work, you may need to seek professional help. If you take it to an Apple Store and they recommend a logic board replacement, ask about a "Depot Repair." Instead of replacing the logic board on-site (which will whack you to the tune of US$700-1100), they send the computer to a central Apple refurb facility that fixes whatever they find wrong for a flat fee of about US$315 (last time someone reported using the service here). Turnaround is about one working week, and people who have taken of this service have reported being very pleased with the outcome.
    You don't show a geographic location. This service may not be available if you are outside North America.

  • Why are the vocals so quiet but you can hear the music?

    Recently noticed how low or quiet sounding the vocals were when listening to music in iTunes on my dell computer...listened to music
    via youtube and pandora and everything sounds normal as it should...need help????

    On Mac, there's a built-in keystroke combination (and also a keypad swipe combo) that enlarges the whole screen, not just the document in the active window. Search Google for terms like "screen magnifier for windows" without quotes to find one or more for your particular Windows version.
    HTH
    Regards,
    Peter
    Peter Gold
    KnowHow ProServices
    Peter Spier wrote:
    Nothing wrong with Windows (lots of us, including Bob and myself, are also Windows users). 1920 x 1080 on a 21" monitor is going to give you a pretty small ID interface though. I sympathize -- that's the same resolution I have on my 17.3" laptop, and I wear trifocals. It helps if you get familiar with what's where so you don't have to really see things. My 27" desktop monitor runs at 1920 x 1200, and that's just about big enough to be comfortable.

  • THE screen is black but we can hear comments iPhone 5

    THE screen of THE phone has turned black but we can hear THE phone give comments if we touch THE screen iPhone 5

    Hi there Robbe1999,
    I sounds like you may have the Accessibility features Voice Over and Screen Curtain enabled. Try pressing the home button three times quickly to disable these features. If that doesn't work, you can also manage the accessibility features via iTunes. Take a look at the article below for more information.
    iOS: Configuring accessibility features
    http://support.apple.com/kb/HT5018
    Managing accessibility features using iTunes
    Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    In iTunes, select your device.
    From the Summary pane, click Configure Universal Access in the Options section at the bottom.
    Select the feature you would like to use and click OK.
    -Griff W.

  • I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

    I was in the middle of using my iPhone 4 running on the latest iOS before iOS 6 and the screen went black but you can see it is still on because the color of the screen is blueish blackish like when your phone is turning off. Any suggestions?

    Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.

  • My iPhone 5 screen is completely black.  I can hear it working (you can hear Siri if you push the home key) but I can't see anything.

    My iPhone 5 screen is completely black.  I can hear it working (you can hear Siri if you push the home key) but I can't see anything.  I've tried a hard reset but that hasn't worked.  Any other ideas?  I have a call in to get a replacement but it won't come in until next week so until then I don't have a working phone!

    Reset, hold both Home and Power buttons until the iPhone restarts. This usually takes about 10 seconds of holding both buttons.

  • I have this problem as well. The screen is black . i can.t get it to respond.Power   home soft reset didnt work. Itunes could detect any sync apps. I used my home phone to call my iphone and on my home phone i can hear the calling tone.But my iphone didn'

    The screen is black . i can.t get it to  respond.Power + home soft reset didnt work. Itunes could detect any sync  apps. I used my home phone to call my iphone and on my home phone i can  hear the calling tone.But my iphone didn't ring/screen did not light  up. Its a iphone 4. Any ideas how to fix this?

    If the basics (restart, reset, restore from backup, restore as new) don't work, you'll need to bring the phone to Apple for evaluation

  • My iPhone 4s screen has gone black but i can still hear my messages coming through but I have also broke the button at the top of my iPhone what should I do?

    My iPhone 4s screen have gone black but I can still hear messages coming through. Also I have broke the button at the top of my iPhone so I can't turn it off and back on again? What should I do?

    Try plugging it it to see if the screen comes on. If not then you're screen is damaged.

  • I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well.

    I have an iphone 4s that is having display issues. If I turn the phone on, it vibrates to acknowledge it successfully turned on but the screen stays solid black. I can plug the phone into my computer and itunes will recognize the phone as well. However, itunes can not do anything with the phone because the phone is locked and I can not unlock the phone because the screen is black.
    >CURVEBALL!!!<
    The screen does work though! Through trial and error along side a little troubleshooting, I was able to figure out that the screen will cut on after the phone dies completely. The phone has to die completely with no battery power left. Then if I plug the phone into a charge and wait a while for it to charge, the phone will turn on like nothing was ever even wrong with it. I charge the phone up to like 30% and turn it off then bam the phone turns on but the screen is solid black again.
    I am currently in the process of waiting for the phone to die and when I turn the phone back on I am going to completely remove the auto-lock and lock code off of the phone for the time being.
    Any other suggestions? Please help!

    Sounds like the device was dropped at some point and damaged as a result.
    Take it to Apple for evaluation and a replacement.

  • My screen is black and i can hear the sounds on my iphone 4s - what should i do.

    my screen is black and i can hear the sounds on my iphone 4s - what should i do. i have tried to restart and i still doesnt work

    I had the same issue with my 2008 iMac and Apple support walked me through the fix yesterday...
    1. Shut the computer down by holding the power button for 10 seconds
    2. Restart the computer and press shift at the same time until you see the progress bar start moving
    3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
    4. After a moment, you should see the spinning beach ball
    5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
    Apparently it's an issue with an automatic update that never quite got past the login screen.
    Hope this helps!

  • When I boot into Win7 I see the windows boot up logo, the. I see my mouse and the screen goes black! It goes black in the login screen, I type my password and I hear the login sound but when I press F2 the brightness won't change! Please help!!!

    When I boot into Win7 I see the windows boot up logo, the. I see my mouse and the screen goes black! It goes black in the login screen, I type my password and I hear the login sound but when I press F2 the brightness won't change! Please help!!!

    Hi Emma,
    Thank you for using Apple Support Communities. 
    I understand that your Thunderbolt display is just showing a black screen when you boot your computer. The following article should be of help in troubleshooting your display. 
    Apple computers: Troubleshooting issues with video on internal or external displays - Apple Support
    Cheers, 
    Jeff D. 

  • The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I have!

    The songs on my Ipod Classic wont play at all although you can feel and hear the machinery working hard. The tracks are not playng at all but you can see the Ipod rewinding them all and returning to the album. And this happens to the second IPOD I just got!

    First off, I would STRONGLY suggest that a external hard drive would make you life much easier by at least being able to back up your songs on the external drive for when you need them. Even if you don't want them in the iTunes library, you can have them all ready on the external to be re-added as needed. You can get 100's of gigs for under $100 shipped.
    Anyway, since you used Yamipod, are all the songs back on the computer? If so, I would go ahead and restore the iPod, let iTunes then resync everything back to the iPod, then switch it back to manual and see if the restore and resync clears up the issue.
    Patrick

  • Can apple fix my broken ipodtouch 4g if you can hear the sound but the screen doesnt show

    can apple fix my broken ipodtouch 4g if you can hear the sound but the screen doesnt show

    They will not fix it. What they do is replace rather then fix.
    After Apple has examined it, they will determine if it is covered by warranty or not. If it is not, you will have to pay for the replacement.
    Allan

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