The ipod can`t be restored. error 1415 pls help

in itunes my ipod isn`t shown.. i tried the reset utility, and sais that an error ocurred. after that itunes pop`s up and want`s to reset the ipod. i hit reset and after a couple of seconds it shows me the " the ipod could not be restored. an error occurred (1415) " What can i do in thes situation.??? pls help me anyone.. e-mail at: [email protected]
AMD   Windows XP Pro  

http://docs.info.apple.com/article.html?artnum=304508

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