The iPod cannot be synced, error (-124)

I have a brand new 80gb ipod. It synced once and then the battery ran completely down and I had to restore it. Since then, after syncing one or two podcasts, I get the error message listed in the subject. I have tried the whole 5R's to resolve the problem, but have had no success. Brand new ipod, no music. Any suggestions?

Here's a whole list of threads about error 124 where you may find the solution.
http://discussions.apple.com/search.jspa?threadID=&q=124&objID=c146&dateRange=th isyear&userID=&numResults=15&rankBy=10001

Similar Messages

  • When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

    When I attempt to sync my nano I get an error message: "The ipod cannot be synced. The required file cannot be found."

    This is getting frustrating.  Every example of my problem has the same reply:
    Try deleting the iPod Photo Cache folder.  This is normally located in your pictures folder.  Once this is done, try syncing again. 
    iTunes: Understanding the iPod Photo Cache folder
    http://support.apple.com/kb/ts1314
    I have NO photos on my Ipod Nano.  I select "Photos" and the Ipod goes to a blank screen with the msg "No Photos" at the bottom.  There must be some other file missing.  Itunes won't connect to the Ipod, I keep getting the same error over and over.  It would be nice if it told me what file is missing. 
    The ipod cannot be synced. The required file cannot be found."

  • Receive error message, The iPod cannot be synced.  The required disk cannot be found.  iPod nano 6th Gen, all latest updates, Macbook Pro, with OS 10.6.7

    Receive error message, "The iPod cannot be synced.  The required disk cannot be found.  This is a iPod nano 6th Gen, all updates on iTunes and iPod, Macbook Pro OS 10.6.7.  This is getting frustrating.  I have changed USB ports, cables, reset, restored and was able to sync one time in parts, not all songs at once.  I have seen a lot of this same issue, will Apple please find a solution, nothing works, I think I wasted my money with this iPod.  I have the iPod touch, iPod shuffle, 4th gen iPod nano, iPhone and iPad.  This is the only device that has this issue.

    I was actually able to investigate and solve the problem myself. After readng many posts, I found that someone else's tips worked for me:
    Re: 30gb 5th gen. Probs syncing.
    Posted: Oct 13, 2009 8:48 AM in response to: johnnyfrommars
    Try running a disk check out the iPod using the tools provided by windows.
    To do this:
    1. Plug in your iPod and close iTunes.
    2. Go to "My Computer". Click on the iPod drive once. Go to File, and then click Properties.
    3. Go to the Tools tab. Under "Error Checking", click Check Now.
    4. Check both boxes. One says "Automatically fix file system errors" and the other says "Scan for and attempt recovery of bad sectors". Place a check mark next to each of these options and hit Start.
    The scan may take several minutes or more to complete, but once it has, go ahead and restart iTunes, and try re-syncing files to your iPod.
    B-rock

  • When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

    When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
    I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
    After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
    But, hey, here I am now, with the same problem.
    If anyone has any suggestions? Please.
    Details:
    16GB ipod touch 2nd generation
         -currently 8.8GB of music
         -currently .01GB of apps
         -currently .22GB of other
    Software Version: 4.2.1 (up to date, according to itunes)
    Set to "manually manage music and videos"
    iTunes 10.5.3 (current version)

    Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • Why am i receiving error message "the ipod cannot be synced. an unknown error occurred (13019)" when i try to move a song from my itunes library into my music folder on my ipod touch?

    Why am I receiving the following message when I try to move a song from my iTunes library into my iPod touch's music folder?
    "The iPod cannot be synced. An unknown error occurred (13019)."
    It was working just fine.  Then all of a sudden this error message popped up.

    Try here:
    iTunes: Error 13019 during sync

  • "the ipod cannot be synced. An Unknown error occured (13019)

    when ever i try to put music on my ipod a message that says "the ipod cannot be synced. An Unknown error occured (13019)" what can i do so i can put music on it??

    Check this thread for a possible solution : https://discussions.apple.com/thread/2046768?start=0&tstart=0

  • When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen?

    When i connect my ipod shuffle to itunes i get an error message the ipod cannot be synced, the required disk cannot be found  anyone have this happen? How do i get past it?

    I seem to recall that this may be cause by overloading the USB bus (lack of power to go around).  Shut down your computer.  Reset the iPod shuffle using this procedure.
    http://support.apple.com/kb/HT1655
    Disconnect ALL peripheral USB devices, including keyboard and mouse.  Power up the computer.  If you need your mouse, connect it and launch iTunes.  Connect the iPod shuffle to a direct USB port and try the sync again.  See if there is any difference.

  • I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." what do i do?

    I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." What should I do so I can music on my ipod?

    Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • I am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music.  any clues?

    i am trying to sync my 160gb, but get an error message "the ipod cannot be synced. a duplicate file name was specified. it only syncs a small % of music.  any clues?

    Hmm.  It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    If necessary, post the resultings numbers and we can verify what the next steps to take.
    B-rock

  • I pluged in my iPod nano 6th generation and it says "The iPOd cannot be synced. An unknown error occurred (13019)"

    I pluged in my iPod nano 6th generation and i says "The iPOd cannot be synced. An unknown error occurred (13019)"     It synces like 20 songs out of 1117 songs and I tried almost everything I know to get it to synce. I restarted my computer, reset iPod and got the newest version.    So please help!

    Hello Renee116,
    The fix you are looking for is found here:
    https://discussions.apple.com/message/15028503#15028503
    Hope this helps.
    ~Julian

  • "The iPod cannot be synced. The disk could not be read or written to."

    I just bought an iPod touch today and rushed home to sync it with iTunes. After making sure I had the latest version of iTunes, I plugged the new ipod in and followed the steps to sync. It seems that after about 200 songs transfered to my iPod touch, I got an error stating, "The iPod cannot be synced. The disk could not be read or written to." followed by another error stating, "Attempting to copy to the disk failed. The disk could not be read from or written to." I disconnected the iPod then reconnected, transfered a couple hundred more songs then got the error again. I tried restoring the iPod itself 3 times and made sure all the software was up to date, even uninstalling and reinstalling iTunes. With about 3500 songs I do not want to sit here and keep having to unplug and plug the iPod back in. PLEASE PLEASE someone help me! Thanks!

    *I am pasting a message I made on another forum. I was having the same trouble syncing, but this cleared everything up.*
    Looks like Joe was correct; at least in my case. I was getting the "cannot copy to disk" message after about 50 songs. After following his advice, syncing worked fine, both music and videos.
    Thanks Joe,
    Jim
    Quote:
    Originally Posted by Pos_user
    Its not the IPOD. I got that issue too. then I realized I had 8 things plugged into my USB port and USB hub.
    i have 4 integrated USB ports. 3 are used, and 1 leads to another 4 port hub. Its drawing too much power and the IPOD usb needs a constant power stream in order for it to accept transfers at certain speeds.
    check your USB usage, and also make sure if enough power is allocated to the USB slot you're using (hopefully you guys know how to do that in device manager for PC, not mac).
    Or simply unplug everything, except the ipod and see if it works.
    Another thing, if you have front USBs on your BAY...use the back ones, the front dont have as much power allocated to them since they are created/designed for wireless/bluetooth devices, like mouse and keyboard.
    Use the BACK usb devices, and reboot your machine and IPOD. and you should be fine.
    One instance, my friend was getting that issue, he unplugged all power consuming USB devices...and it didnt work. So he had to restore his IPOD, and it worked with no problem from there on. But as soon as he plugs in his printer, he gets that error again.
    so its all about the USB power drainage you're using.

  • 6th Gen/osx10.7/iTunes 11.0 'The ipod cannot be synced because it cannot  be found.'

    Hi,
    I sure do hope someone has some great ideas here - because I'm stumped.  I'm trying to sync up my husband's ipod.  Gee whiz - who knew it would be so difficult. 
    Products: 
    I have a 6th Gen. ipod, syncing to a Macbook Pro using OS X 10.7 on iTunes 11.0.1.  I have been successfully syncing this ipod for a few years now with no trouble - mostly music & photos.
    I updated iTunes to the latest version 11.0.1 and synced the ipod.  (It should be noted that I had such a screwed up library from iTunes that I deleted the entire library and reloaded it and regenerate playlists, etc..  I was able to sync up about 1,100 songs to the ipod with no problems and only used up about 6GB of space out of a total of 16GB.)
    Issue:
    The trouble began when I tried to upload additional music and I received the following error... 'the ipod cannot be synced because it cannot be found'.  Which is weird since my Mac & iTunes both 'saw' the device and I was able to view uploaded content 'on this ipod' in iTunes.  It doesn't matter how much data, or what kind of data I'm trying to sync - I get the same error message.
    The device reads, ''Connected - Eject before disconnecting'.  So I tried to eject the from iTunes, which shows it's disconnected there - but the icon remains on my desktop and still shows it's connected on the device.  Then I tried ejecting from my desktop - no change.  The only way to remove the device is to completely MANUALLY shut down my laptop (it hangs when I try to relaunch Finder, restart or shut down within OS). 
    Troubleshooting Conducted:
    I have restarted and reset the device - problem persists.  Device is fully charged.  Has the latest OS.  USB ports are operating without issue with other peripherals (external HDDs/speakers).  This does not appear to be a hardware issue (laptop and device) since both appear to be functioning properly (the device with existing content and the laptop with everything else.)
    I've searched through Apple's support pages as well as community discussions and was unable to really find anything similar - please forgive me if I've overlooked something.  I'm happy to go to existing solutions.
    Also of note - both my son's and my iPhones have synced with this version of iTunes remotely without any problems.
    Hope I've given enough info.  I hope even more that someone may have a solution for me. 
    Thank you for your time.

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • Weird Problem "The iPod cannot be synced. The required disk cannot be found

    I have had my 2nd gen Ipod Shuffle since May 9th, 2008 and it has never given me problems until now. My computer was getting kind of backed up (I am running on 37.5 gig with 256 mb of RAM), so I decided to completely re-do my computer. Not a problem, I have done it hundreds of times before. Well, I get everything set up again and decide to change what is on my shuffle. I plug it into my computer like normal and Itunes comes up asking to erase and sync to the computer. Everything looks fine. But then when it goes to sync, it comes up with the error "The iPod cannot be synced. The required disk cannot be found.". So I reinstall Itunes and try it again. Same problem. Then I format it using my computer. The problem is still there. I tried to restore it in Itunes, but it came up with the error again and froze. Then I downloaded the ipod restore program and ran it, and it did take everything off. I plugged it back in, but it still had the same problem, even when it was completely re-set. I even tried unplugging my mouse and keyboard, but it didn't work. Then I decided to experiment. I uninstalled Itunes for a while and plugged the ipod into my computer to see it it would show up as a disk. It did. Then I reinstalled itunes and tried it again, but as soon as itunes started up, the ipod icon in the "My Computer" box disappeared. So I cannot use itunes to fix my problems because the computer reads that the ipod isn't there while itunes is running.
    I have no idea what to do now, and if anyone knows, please help me!!!
    Thanks
    P.S. Sorry this was so long

    I apologise beforehand this messgae is long
    I have a strange problem too. This doesn't involve "required disk not found" problem.
    I also have a 2nd generation IPod Shuffle.
    I have a Windows XP and the latest service pack, so my PC is not at fault. I have all my music on an external hard drive which works all the time, as i have playlists in ITunes and Windows Media Player and they always work. I also bought a 80GB Ipod some 2 years ago never had a problem with the music being on an external hard drive.
    With the shuffle i made a playlist up of all the tracks i wanted on it. I then Plugged the shuffle in and i seemed to sync. The playlist has 200 tracks this in total is 900MB. The shuffle is 2GB!!
    After syncing i unplugged went to listen and only 5!!! songs were on it.
    I noticed that the external hard drive was dissapearing. I mean when i go into my computer and into external hard drive and it was empty. When its got 350 albums on it, 1000s of pictures etc.
    The external hard drive seems to dissapear when the shuffle is plugged in
    Does anybody know how to fix this as listening to 5 songs i rather boring!!!!

  • The ipod cannot be synced?

    when i plug my ipod into the computer itunes will open but it wont reconize my ipod. instead it wont do anything until i remove my ipod. then two error messages pop up. the first one says The ipod cannot be synced. the disk could not be read from or written to. and the second error messsage comes up right after and says The ipod cannot be synced. The required file cannot be found. help please!

    Although many errors are common to both platforms, you'll probably get better, more specific help if you post in the Using iTunes for Windows forum or the iPod Classic forum rather than here in the Using iTunes for Mac when you appear to be running Windows.
    Best of luck.

  • Have new MC544LL/A and same old problem"The ipod cannot be synced. A duplicate filename was specified."Is this a "apple or Itune" problem?

    Have new MC544LL/A and same old problem"The ipod cannot be synced. A duplicate filename was specified."Is this a "apple or Itune" problem?

    I fought this problem for WEEKS with no success.  iTunes on Windows 7 x64.  I tried running it as Administrator.  I tried every fix I could find here and on Youtube and nothing.  Any time I was in iTunes and switched focus to another Window like Outlook or something it would pop this error message up again.  I reinstalled iTunes from scratch.  This did NOT fix it, but it gave me a clue.  I figured it had to be my iTunes library which is stored on an external HD.
    After poking around in the library for a while I thought it might be a file that had been set to Read Only so I did an "attrib -r e:\itunes /s"  to clear all of them all.  This wasn't the problem but it alerted me to a file it couldn't clear.  The file was iT.tmp and it couln't clear that because the file was corrupt.  I deleted it but that still didn't fix it.
    I finally did a "chkdsk e:\itunes /f" and let it run through.  It found the error in iT.tmp, fixed it and now iTunes works fine again.

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