The iPod cannot be updated. The required disc cannot be found

I am gettin an annoying message that "the required disc cannot be found" and am not sure how to resolve. The iPod shuffle seems to updat with songs successfully. I also tries restoring for factory settings to perhaps start from scratch. I also tunred off all automatic updates in the settings to no avail.
Any ideas?

Try this; disable your virus protection. If this works for you, you can also thank Apple Tech Support.
I'm unsure if this is an iPod problem or an iTunes
problem, so forgive me if this is in the wrong forum.
I've been getting this error message repeatedly since
I started using my 2nd-gen iPod Shuffle: "The iPod
cannot be updated. The required disc cannot be
found."
This worries me because it's the same error message I
started receiving just before my first-gen Shuffle
started doing the infamous "green light/amber light"
thing. This is not exclusive to my computer (Mac mini
1.5 GHz Intel Core Solo with OS 10.4.8); a family
member uses an iMac (700 MHx PowerPC G3 with OS
10.3.9), and iTunes displays the same message with
her 2nd-gen Shuffle. Both computers have the latest
version of iTunes, and both iPods are up to date on
their software.
Other than this, there appears to be no immediate
effect of the fuctionality of iTunes or the iPods.
Mac PowerPC 8500 (9.x), G4 Mini, G4 iBook   Mac OS X (10.4.8)   iPod Mini

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