The iPod could not be restored - error code 1433

Just today I went to sync my 4th generation 20GB iPod with my Mac and iTunes gave me the following error message:
"iTunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnected and reconnecting the iPod."
I tried disconnecting and reconnecting several times, but always got the same error. I then tried to restore the iPod. iTunes then hung for several minutes before presenting another dialog box with the following error message:
"The iPod "iPod" could not be restored. An unknown error occurred (1433)."
Upon clicking the More Information button I was directed to the following web page:
http://support.apple.com/kb/TS1372
I've tried restarting the computer and connecting the iPod to a different USB port. The windows suggestions would seem not to apply. I read somewhere else on these forums that the error code was previously triggered when people tried to update older iPods with the then-new iTunes 7.6. Is it possible that iTunes is unable to restore an iPod as old as mine?

From my experience it can be either an iPod or computer problem, try to prove it by doing a restore with another computer, if it works then you need to deal with the computer.
In my case, I finally found out it was the bad USB hub causing the problem ... don't use the hub without the external power

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Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

That's because you jailbroke your phone. You can't get help here.

"The iPod could not be restored. An unknown error occurred. Error 1603" Help!

So I had recently jail broken my iPod(2G, 8MG), which was stupid of me and I regret it, but I kept having issues with it so I manually erased everything off my device from the settings straight on my iPod, then my iPod refused to go passed the apple logo when it restarted.
I have updated my iTunes, I have put my iPod in DFU mode multiple times and have tried restoring it and it doesn't work, then I press "shift" (I work on a Windows) and then click restore and my downloads file comes down and I click on the firmware I downloaded which is 4.2.1 I believe. It starts to restore, then after around 5 minutes I get the error message "The iPod could not be restored. An unknown error occured. Error 1603."
I'd love for some help, I'm starting to get frustrated and I do not have the money to buy a new iPod.

Yu said: Jailbroken
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

TS1372 Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015

The ipod could not be restore. an unkown error occurred (1437).

the ipod could not be restore. an unkown error occurred (1437).

It doesn't specify "1437," but since this happens during a Restore, try the suggestions in this document
http://support.apple.com/kb/ts1372
If your shuffle is 3rd or 4th gen, you can ignore the bit about the iPod Reset Utility. That only applies to 1st and 2nd gen shuffles.

The iPod could not be restored. An unknown error occoured[1418]...

hi friends,
I'm trying to restore my iPod with the help of iTunes and iPodResetUtility(Whih, I got from apple web site for windows xp compatible..) also...
the error message I'm getting is The iPod could not be restored. An unknown error occoured[1418]... through itunes 7.+ version and Formatting failure. Disk write error with iPodResetUtility...
so please give me a solution to restore.....
Thanks in advance...
SivA
[email protected]
Intel p4 Windows XP Pro

I finally disconnected the new Kodak 5500 printer from the USB port and my iPod is now working. After working on this problem intermittantly for a few weeks I finally decided to try that fix as the problem seemed to arise when I installed the new printer and hooked it up to the last of the 4 USB ports at the back of the machine.I guess I will have to disconnect the printer whenever I want to update the iPod. I still have some other fixes to try from the apple site but at least I've found a work-around.

"The iPod could not be restored. An unknown error occurred (1436)."

My 3rd gen. iPod Nano was down because I accidentally disconnected the iPod from the PC without using the "removing the hardware safely" function.
So, I reset the Nano then replug the it to the PC. When I was trying to restore the Nano as the iTunes required, it says *"The iPod could not be restored. An unknown error occurred (1436)."*
So, I also re-format my Nano and also reinstall the iTunes to the latest 7.7 version. Also restarted my PC several times. But the same message still appears when I tried to restore the Nano.
Could anyone please help me get out of this problem?!?! I want my iPod fixed so bad. Thanks~
Message was edited by: AngryMe

I'm in the same boat. Tonight, i disconnected my ipod nano from the pc without ejecting it. And Now my Ipod screen just has the connected symbol on the screen all the time. I can't turn it off or access any of my music!
I've also re-installed iTunes, but it didn't make any difference. iTunes doesn't recognise my Ipod when it's connected to the computer.
I've only had it 2 days! God i don't know what to do! I think i'll have to pay for online support or repair. I hope it's not too expensive!
Sorry i can't help you. But i just needed to vent to someone. I'll keep you posted if i manage to get my ipod working again!
Emma x

HT201210 hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

Was the complete wording of the error message? Usually an error number or other information is also provided

"The iPod could not be restored. An unknown error occurred (1418)."

What do I do when this error message comes up? Is my brother's iPod doomed? D:
The error message again, for good measure; "The iPod could not be restored. An unknown error occurred (1418)."

See: Error 1415/1417/1418/1428 when restoring any iPod using iTunes 7 or later.

The ipod could not be restored an unknown error occurred (-1)

i'm having this problem the ipod could not be restored an unknown error occurred (-1). can't up date or restored plz help

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

'The "ipod" could not be restored. An unknown error occurred (1604)

My 2nd GEn Ipod has been bricked by the v3 update.
I cannot restore it, after a long wait 'preparing ipod for restore' it says:
'The "ipod" could not be restored. An unknown error occurred (1604)'
I have latest itunes, have restarted pc and tried alternative usb ports.
Any suggestions?
Is there a telephone number for apple support?

I have the same problem as Bikeman and resolved it by using another computer. When we installed itunes on this pc it prompted us that the touch needed to be restored which we did and wiped it clean.
We went back to the original PC and it prompted us to update. It trashed it again. So we restored it as above. We synced it without updating the software and all is ok. We now have a touch on the old version of firmware and am £2.99 worse off. This is rubbish and the support is even worse, but then they have our money so what do you expect?. Anyone got any ideas how we can install the firmware or get our money back?
The only suggestion to you Bikeman would be to try uninstalling Itunes and reinstalling it. Connect your touch and hopefully it will ask you to restore. My only concern would be do you lose your apps and music you have bought on PC. I am new to this apple rubbish.

ITunes cannot sync apps to the iPod because the apps installed on the iPod could not be determined error message

I've been getting the "iTunes cannot sync apps to the iPod because the apps installed on the iPod could not be determined" error message for a while. I have tried restoring my iPod but as soon as I try to sync it again (even with nothing changing in iTunes or on the iPod) I get the same error message. Whenever I want to add music to my iPod I have to delete everything and then wait hours for it to restore which is ridiculous. Anyone have any other suggestions for fixing this problem?
I'm using a 3rd generation iPod touch with 4.2.1 software and iTunes 10.5.3.3

The fact that there is so many discussions with no clear answer is the problem.
I went back and looked through all the different suggestions and and tried them all to make sure I didn't miss anything. What finally worked for me was making sure all apps were updated on the iPod and making sure all apps were updates in iTunes (under the Library>Apps tab NOT under devices) and then syncing.

Ipod could not be restored (error 1418)

=( i really really need help. i tried all ways i could....
my iPod mini displays a folder icon with an exclamation point, i've been trying to restore it on itunes but this message always appears in the end "the ipod could not be restored. an unknown error occurred (1418)
..... please. i really need help
thanks s0 much

additional info
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible

Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.

The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage

The iPod could not be restored - error code 1433

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