The ipod could not be synced unknown error (-69)

when trying to sync my ipod this errormessage pops up and wont sync my ipod to my itunes. Does anyone know what this message means and what to do about it??
thanks

In the course of your troubleshooting to date, have you worked through the following document?
iTunes displays a -69 error when syncing iPod

Similar Messages

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    Full message that pops up
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    Try backing up to iTunes and restoring from that backup

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    Hi all,
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    https://discussions.apple.com/thread/3415227?start=0&tstart=0
    https://discussions.apple.com/message/16400530#16400530

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    Try and force your iPad into Recovery Mode
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    Try:
    Sync Session Failed to Start iTouch iOS5: Apple Support Communities
    iphone could not be synced sync session failed to start...: Apple Support Communities

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