The iPod " " could not be updated. An unknown error has occurred (1417).

This is what saved my day... I copied this from a longer reply.
"Try this: I got error 1417. The iPod "Dan's iPod" could not be updated. An unknown error has occurred (1417).
1)Plug in your iPod and wait for iTunes to tell you an update for it is available
2)Click the Install button on that dialog and keep an eye on your iPod
3)When your iPod screen switches from the flashing "Do Not Disconnect" message to the Main Menu screen, unplug the iPod, wait a couple SECONDS, plug the iPod back in
4)You should notice some slow-down in the progress meter and a new dialog box should come up and tell you your iPod is being updated and to not disconnect it until the update finishes
5)That's it. Wait for the update to finish and iTunes will re-recognize it and show its new up-to-date status."
The only thing I would add, restart your computer with the IPOD left connected. When it starts back up you are set.

Does this article contain anything useful?
(31939)

Similar Messages

  • "The iPod could not be restored.An unknown error has occurred (1418)" Help!

    Hope someone can please help me.
    iTunes is asking me to restore my iPod, but an error occurs each time. This is the chain of events.
    1) I connected my iPod to iTunes and it asked if I wanted to update iPod software. I clicked yes.
    2) The iPod then changed from a colour screen to a monochrome screen.
    3) I then had problems with my USB Connection/Driver which I have now resolved.
    4) My iPod asked me to connect to iTunes and restore.
    5) I connect to iTunes and the following message appears
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" So I clicked the restore button.
    6) The restore progresses until the following message appears
    "The iPod 'iPod' could not be restored. An unknown error has occurred. (1418).
    Basically I have read everything I could get my hands on to try and solve but nothing seems to work.
    Really looking forward to some solution.
    Cheers.
    iPod 5th Gen Video (80GB)   Windows 2000  

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • The ipod could not be restored an unknown error has occured (-50)  help!!!!

    hi my ipod sais that its full of "other" and is not able to be restored so i cant update it or buy music please help me pleeeeeeaaaaasseeeeeee! oh and yeah its a 7 day old apple ipod touch 8g please!!1

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • The ipod "name" cannot be updated, an unknown error has occurred (-48)

    a few nights ago while i was updating songs to my ipod video, this thing appeared on the screen in a quick flash and i wasnt able to read what it said. then my computer blinked and resetted, causing my ipod to unplug without ejecting properly. so i pulled out the plug from the butt of the ipod only to find out that when i opened it, all my songs were gone. a good 3000 i think. i think i also pressed menu and play at the same time after that.
    the ipod "name" cannot be updated, an unknown error has occurred (-48)
    this is what keeps appearing on my i-tunes everytime i try to transfer songs to my ipod vid. the weird thing is that when i drag and drop songs from i-tunes to the ipod icon, it says its updating. but when its all done, not a single song appears on my ipod. and it also said something like "cannot be restored" and "ipod service error" on the ipod updater. i've tried on both computer and laptop and am experiencing the same problem. as of now, my ipod is working but it's just all empty. could anyone help? im so frustrated coz this is the second ipod i've purchased since the last one that broke down. thanks.

    k i tried that but i couldnt find cupertino usa on my ipod. i did: date and time - set time zone - then a list of places come out with (DST) beside each of em. i chose bangkok (dst). tried to plug it again on i-tunes and the same darn thing appears. that dreaded -48 error. ill check out the rest of those links you guys posted anyway. thanks again for tryin to help.

  • Iphone ios6 update could not be updated an unknown error has occured 1602

    Hello,
    So I have an iphone 4s, never had any issue until I tried updating to the new ios6 and shortly while it was applying the ios6 update, it stopped and gave me this error:
    could not be updated an unknown error has occured 1602.
    To which my Win 7 64 pc would not see it anymore, and itunes would not see it.  Went through what apple suggested removed everything and reinstalled itunes, did not work.  The only way I could get my iphone working was plugging into another pc running an older version of itunes and restore it.  Once done I went back to the original PC worked fine to sync, but when I tried yet again to update to IOS6 it crashed again. 
    I have spent way too much time on this, spent way too much money on apple products (still need to update another iphone, and ipad, an itouch and an iphone 5), I need this fixed, who can help?
    Image shows what happens:

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • HT1414 Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

    Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

    A quick Google search for Error 2001 would indicate that this occurs when you have a jailbroken phone or were trying to downgrade iOS. Is that true for you?

  • HT2731 What do you do when you get the message could not sign in an unknown error has occurred

    What do you do when you get the message could not sign in an unknown error has occurred when it ask for your password while trying to download apps?

    In settings I signed out of my iTunes account, then signed back in.
    It’s now working for me… Hope this helps.

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • Err The iPod "mmustafa" cannot be updated.An unknown error has occured(-50)

    Hi,
    My iPod shuffle: When ever I try to sync or write new song: iTune errors out saying: "Can not read or write from iPod".It's able to play and list the contents. I tried to restore once and it worked after restoring. Then the next time when I tried to write some new songs I get the same error. I upgraded my iTunes to ver 7. iPod Diagnistics (iTune Ver:7) shows everything normal. With iTune 7 if i try restore, it says "restoring..." and it never stops (more than 5 hours)
    Your help is much appreciated thanks in advance.
    - Mustafa

    First try updating iTunes to version 7.0.2. as this article explains.
    Error 1418 when restoring any iPod using iTunes 7 or later.
    Here's the iTunes download.
    iTunes download.
    Also, some people have had success trying the fix mentioned here.
    Error 1418.

  • I have problem with my iphone 3gs , ISO 5.0.1 , i tried to update it to new 5.1.1 and not getting and showing below massage  the iphone could not be updated. an unknown error occurred 11

    I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app  so i tried to update it to new 5.1.1 but not getting update and showing below messege  the iphone could not be updated. an unknown error occurred 11
    thanks

    if itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.

  • I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

    I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
    Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

    That's because you jailbroke your phone. You can't get help here.

  • HT201210 hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    hi,am trying to restore my ipod but i am getting this message each time:the ipod could not be restored-an unknown error occured,what should i do?

    Was the complete wording of the error message? Usually an error number or other information is also provided

  • The ipod could not be restored an unknown error occurred (-1)

    i'm having this problem the ipod could not be restored an unknown error occurred (-1). can't up date or restored plz help

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • Brand New iPod- Brand New Account- Could Not Sign In An Unknown Error Has Occurred

    Just got home with a brand new iPod touch from the Apple Store.  iOs 6.0.1
    Set up a brand new Apple ID and iCloud account. Verfied and confirmed the account via email on the iPod.  iPod has not been attached to a computer.
    I am attempting to download some free apps from the App Store and I get the following error:
    Could Not Sign In  An unknown error has occurred.
    I went into Settings/iTunes & App Store and attempted to enter my Apple ID and Password.  I get the same error:
    Could Not Sign In  An unknown error has occurred.
    I clicked on Forgot Apple ID or Password?  I then select Enter Your Apple ID.  I go through the Password Retrieval process in iForgot.  I select Answer Security Questions.  I verify my date of birth.  I correctly answer my Security Question.  I attempt to enter the same password I already have (in an attempt to eliminate the scenario where my password may have been mistyped).  I get the following message:
    The password specified has been used in the past year.  Please select another.
    Now I know that the password I have been entering in the App Store and in Settings is correct becasue I just set up the new account and have only had one password.
    I cancel out and close the Safari iForgot window. 
    I go back to the App Store and attempt to login using my correct Apple ID and an intentionally mistyped password.  I get the following message:
    Your Apple ID or password is incorrect.
    Now I know the Apple Store does indeed recognize my correct Apple ID/Password combo, otherwise I would get the same Unknown Error message.
    I have attempted to force quit all apps, reboot, re-try and reboot ad nauseum, but to no avail.
    So, someone at Apple, tell me, what the heck is going on? How do I proceed?

    I've just found the fix!!!!!! I downloaded itunes to my home PC and logged in using my newly created account, a message came up saying that i've not used this account yet with itunes and I need to confirm settings. It basically took me through my credit card information and personal details (strangely it wanted my title as a required field, yet on the ipad setup it didn't - maybe check this field is filled out in your account settings). Then it gave me a message saying I was ready to use the account. I logged into my ipad and all was good - literally did it 2 seconds after seeing the message on my PC. I hope this helps you also ;-)

  • HT201272 Could not sign in - An unknown error has occurred. On my iPod touch attempting to sign-on to iTunes

    Could not sign in - An unknown error has occurred. On my iPod touch attempting to sign-on to iTunes.
    My iTunes login works on other devices.

    Try refreshing the ID by signing out, restart the iPad and then sign in again..
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to download again.

  • 'The itunes application could not be opened. an unknown error has occurred'

    Could someone please help me, i recently had to restore my comouter to a previous date and due to this i had to reinstall a few programs along the way. Now unfortunatley itunes is not being co-operative, ive uninstalled it and then reinstalled with no luck. Each time i get to the end of the installation and tries to open up i get this message 'The itunes application could not be opened. an unknown error has occurred (-200)'
    I would appreciate any help!
    thank you

    Could someone please help me, i recently had to
    restore my comouter to a previous date and due to
    this i had to reinstall a few programs along the way.
    Now unfortunatley itunes is not being co-operative,
    ive uninstalled it and then reinstalled with no
    luck. Each time i get to the end of the installation
    and tries to open up i get this message 'The itunes
    application could not be opened. an unknown error
    has occurred (-200)'
    I would appreciate any help!
    thank you
    Ah not to worry i percievierd and managed to figure it out. Thanks to anyone that may have looked at my question!!

Maybe you are looking for

  • Error message on my new 310 1125f touchsmart screen to choose aero theme in control panel did that

    Just got my HP 310 1125f touchsmart 23rd of Feb 2012. Work good for two days, then on the touchscreen was a Error message choose an Aero theme on the  control page. Did this there are 7 different themes  I tried all of them and none of them worked ev

  • How can i work on a sheet A3

    My brother says to me that he have got a friend who can work on a sheet A3 instead of a A4. How can i modify it ? thanks

  • 1ms Time Loop / Event Trigger from Counter

    Hi.  I'm pretty new to LabView so I'm am hoping this is an easy question: I need to read the pulse signal from some reluctors (toothed wheels that pulse a signal with each passing tooth).  The amplitude of each pulse is above 2.2V so I was planning o

  • Cross Domain user security Authentication in Oracle Weblogic Server 10.3.3

    Now i have configure the cross domain user configuration in the oracle weblogic 10.3.3 server. But i am not able to configure. I have mentioned the below oracle document to configure the cross domain configuration. http://download.oracle.com/docs/cd/

  • Selecting Row in a table of BSP

    Hello all, I am using a BSP .I would like to know ,in std ABAP as we have double click option or hotspot option , can we have the same for a table in BSP .My requirement is that when the user selects a particular row in the table which is used in BSP