The iPod could not be updated because the firmware file could not be found?

I updated iTunes 7.0 and now I need to update the iPod software ver 1.2 and it won't install. I am stuck like Chuck. I've been working on this all day. Can't seem to find a resolution. I already went to the Apple Store Genius Bar and I got some tips but it didn't work. I un-install iTunes and re-install. Tried the 5 R's and nothing. I get a error message that says "firmware file could not be found" when I try to install the update and/or restore. Is anyone else getting this same error message?

Wow, after about 2 weeks I finally got my iPod to update on my very own PC. I followed the directions according to this document, http://docs.info.apple.com/article.html?artnum=304309, and the iPod software was updated to 1.2 version. I had did this one time before and it didn't work. However, just a few minutes ago it finally went through. Yeaaaa!
Dell Dimension 8400 Windows XP

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The iPod (mine) cannot be updated because it contains files that are in use

I have a 5th generation 60GB iPod which I have been trying to update to software version 1.2 (from 1.1.1.) but I keep getting the error message duplicated in the subject line of this post.
I wouldn't mind to keep using V.1.1, except that I want to play a game I downçloaded from iTunes and which requires 1.2 to work.
Any help?
WK
Windows XP

I have a 5th generation 60GB iPod which I have been
trying to update to software version 1.2 (from
1.1.1.) but I keep getting the error message
duplicated in the subject line of this post.
I wouldn't mind to keep using V.1.1, except that I
want to play a game I downçloaded from iTunes and
which requires 1.2 to work.
Any help?
WK
Windows XP
I have the exact same problem with mine only that it is 30GB and it has version 1.1.2 on it

The iPod could not be updated because the firmware file was corrupt.

So i kept having this problem in this thread here: http://discussions.apple.com/thread.jspa?threadID=1226490&tstart=255
I decided that maybe doing a Restore on my iPod would maybe sort it out however i got that message "The iPod could not be updated because the firmware file was corrupt." when trying to restore. I then searched apple and found out that deleting the 'iPod Software Updates' folder would sort it out, it didn't.
Now what's happening is when i try to restore it comes up saying i have to download this iPod Software 1.2.1 for iPod so it downloads and then when it's finished i'm still getting the error message saying the firmware file is corrupt.
What can i do now? any help appreciated please.

this article actually sorted this problem out for me: http://docs.info.apple.com/article.html?artnum=304996
just to let you know

HT201210 what does it mean when i get a message "my ipod could not be updated because the firmware file is not compatible"

iPod version shown in iTunes as "4.3.4" (not listed in the OS drop-down associated with setting up this post. Appeared to download the update OK but as soon as it went to install it came up with "The iPod "xxxxx" could not be updated because the firmware file is not compatible" Why and what do I do now? I'm pretty sure it was trying to install 5.1.1

- Are you updating clicking on the update button in iTunes?
Try a reset. Nothing is lost.
- Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try deleting file and try again. It is located:
IPSW file location for Mac and Windows

HT201210 Trying to update iTunes; says "iPod could not be updated because the firmware file is not compatible." What does this mean????

I was syncing my iPod and got the message that an update was available. I downloaded the update and just as it was almost finished, I got an error message. It couldnt' update my iPod because the "firmware file is not compatible." What's up with this? I've never had any problems before with this iPod or with my iPhone 4S before this.

Update your iTunes to latest version.
Try restoring your phone in DFU Mode, if that doesn’t work then try downgrading your iTunes back to iTunes 8 and try again.

Software could not be updated because the firmware file was corrupt

I just received my iPad yesterday and I saw there was a new update to the OS(from 3.2.1 to 3.2.2). I tried to install it and after downloading the 450 MB file it gave me the error "The iPod "ipod name" Could not be updated because the firmware file was corrupt", so I tried it again and again got hte same error; so I tried researching and saw several possible solutions, including re-installing iTunes, so I decided to try it on a different machine, same error. I don't want to keep downloading huge files, so I'm wondering if anyone knows some possible solutions? I've tried this on both a Windows XP and Windows 7 machine.

Hi, I had the same problem: firmware was corrupted on the update. I managed to fix it by logging in to my administrator account and leting iTunes do a reset. I have no media or apps on that iTunes account so it was relatively straight forward. Once reset and update was complete I logged back into my user account and let my usual iTunes account reinstal all my media and apps.
Be sure to backup your iPad before doing a reset.
This may help; you may also like to contact iPad Support for assistance.

IPod could not be restored because the firmware file could not be found

Initial problem was no audio and skipping through songs at a rate of about 1 song per second.
Tried the 5 R's and that didn't help.
Installed iTunes 7 and then it wouldn't recognize the nano. Followed Apple's instructions when iPod not recognized, including uninstalling iTunes, uninstalling latent update installers, deleting the iTunes directory, clearing the recycle bin, deleting temp files, etc. Then reinstalled iTunes 7,
Plugged in my nano and Got the message, newer version of iPod software available, update software (version installed was 1.1.1 and newer version available was 1.2)? Clicked ok and that was the start of my troubles. That process failed and suggested that I restore to factory defaults (not exactly what I wanted to do, having to reload my songs, but went along).
Did a restore to factory settings and now get the message
The iPod could not be restored because the firmware file could not be found.
Anyone got any ideas how to update the firmware? I'm hopeful that a file can be downloaded to do this rather than sending in the nano to have it updated.
<opinion on>
After an hour of updating software and a couple of hours of reading the forums looking for the answer, my eyes hurt, it's 2:30am, and I'm frustrated to the point of throwing this in the trash.
My kids have a shuffle and a mini and I've updated software on both with no problems before. If I realized I would have to become a system admin for iPods, I would never have invested.
<opinion off>

Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
btabz

Problem: could not be updated because the firmware file could not be found

Hello, this is the same topic i have write in French. I have a problem with my ipod nano silver 4go, when i try to update my firmware, this message apears: "the ipod could not be updated because the firmware file could not be found" does someone know about this problem? Please excuse my english

Hey, i tried this, twicebut after iTunes downloaded the update, it still says "firmware file is corrupt" even after i have deleted the folder. Im on a windows operating system (my friends - GO MACS!!) and it wont work. Im trying to fix this for my friend, i was considering just formatting itto FAT32 with the explorer thingy. but that might make iTunes not recognize it. Any advice would be benificial!!

The iphone could not be updated because the firmware file is not compatible, can i get back to ios 7 as iphone 5s or itsnot possible!!!

My iphone 5s and model A1457 and even after i downloaded the IOS 7.1,2 itunes get me error "the iphone could not be updated because the firmware file is not compatible"
some people saying that u cant get back and other saying yes u can
i wonder if i still can and how to avoid that error
IOS 8 Drain battery like **** -.-" & wireless not working well -.-", that's so annoying ...
(if someone got a solution, i would appreciate it, Thx in advance)

You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
Sorry that I have no exact method to attempt to resolve your issue.
Good luck & happy computing!

HT201210 could not be updated because the firmware file is not compatible

trying to update iPhone 4 so blue tooth may work in the car.
Version 4.3.5 ( 8L1 ) displayed under about.
Moden Firmware is 04.10.01
Any help would be appreciated.
could not be updated because the firmware file is not compatible appears after waiting 70 min for my computer to down load OS 5.1?

Do you have iTunes 10.6.3?
If not, update iTunes first then try again.

Just registered the iphone and attempted to update...message"could not be updated because the firmware file is not compatible"

Just registered iphone 4s and attempted to run the first update to 5.0.1...message "could not be updated because the firmware file is not compatible." What needs to be done?

Check out this article, especially #4: Security Settings: http://support.apple.com/kb/TS1275

HT201210 could not be updated because of the firmware file is not compatible (how to resolve this problem or ios 6 could not be used on iphone4?)

could not be updated because of the firmware file is not compatible (how to resolve this problem or ios 6 could not be used on iphone4?)

Do you have iTunes 10.6.3?
If not, update iTunes first then try again.

TS1372 I was just about to about to update my iPod nano 7 from 1.0.2 to 1.0.3 . And after the complete download of the software,it says "The firmware file could not be found" A little help anyone!!!

I was just about to about to update my iPod nano 7 from 1.0.2 to 1.0.3 . And after the complete download of the software,it says "The firmware file could not be found" A little help anyone!!!

Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
btabz

I try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?

i try to restore ipad to ios 7.0.4 but the tunes show error ,the ipad could not be restore because the firmware file was corrupt, i have the latest update from itunes and windows and i turn off antivirus and firewall and the error is the same , what i do?, my ipad is show apple logo
please what i do

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do?

The iPhone could not be updated because the firmware file is not compatible(iPhone 4s). What should i do? I just bought my iPhone yesterday and i can't update my software from 5.0 version 9A334) to 5.0.1 because the firmware(1.0.11) is not compatible.

dear friends
im experiencing the same problem rite now. i just bought a 4s for my wife yesterday. when i tried updating the ios to 1.0.5 directly from the phone, it showed - 'Unable to Check for Update. An error occured while checking for a software update. and when i tried updating it via itunes, i got this msg - The iPhone "xxx iphone" could not be updated because the firmware file is not compatible.
my internet connection is perfectly ok here. can anybody help me on this?
Thank you

"iPod could not be upgraded because the firmware file could not be found"

Can someone please help me?
I've been trying to update my iPod for a few days and I keep getting the same error message. I've even tried re-installing iTunes but that doesn't seem to help.
I really don't know what to do now, I don't even know if there is some software I should download to fix this, if it can be fixed. Does this have anything to do with the fact that I have Windows instead of a Mac?
Please help me out, I'd appreciate it.
Thanks

Zevoneer wrote:
Have you had a chance to look at this troubleshooting page? It may be of some help: What to do if iPod can't be updated because the firmware file was corrupt or not found
Darn it! I seriously need to improve the "search" skills.
Thanks.

The iPod could not be updated because the firmware file could not be found?

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