The Ipod couldnt be stored an unknown error occured (2003)

I bought the 3.1 Software upgrade for my first generation IPOD touch in order to
be able to find apps to use.....after i purchased the upgrade it started to download and
then stopped and an error msg read that there was a problem downloading that upgrade and
it said I had to restore it so I did and now everytime I try I gets the same error.(the one in the heading)
I cannot find a 2003 error message resolution anywhere    HELP ME PLEASE

Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
Above from:
http://support.apple.com/kb/TS3694

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