The iPod (mine) cannot be updated because it contains files that are in use

I have a 5th generation 60GB iPod which I have been trying to update to software version 1.2 (from 1.1.1.) but I keep getting the error message duplicated in the subject line of this post.
I wouldn't mind to keep using V.1.1, except that I want to play a game I downçloaded from iTunes and which requires 1.2 to work.
Any help?
WK
Windows XP

I have a 5th generation 60GB iPod which I have been
trying to update to software version 1.2 (from
1.1.1.) but I keep getting the error message
duplicated in the subject line of this post.
I wouldn't mind to keep using V.1.1, except that I
want to play a game I downçloaded from iTunes and
which requires 1.2 to work.
Any help?
WK
Windows XP
I have the exact same problem with mine only that it is 30GB and it has version 1.1.2 on it

Similar Messages

Ipod cannot be updated because it contains files that are in use by an

My fifth gen/30 ipod is a mess since I installed itunes 7.I can't update or eject the little guy .The message reads"cannot be updated because it contains files that are in use by another application"or "cannot be ejected because it contains files that are in use by another application" Any help would be very appreciated!
Thanks!
dell Windows XP 30 gb video

I had the same problem. I had to uninstall 7.0 and install 6.0 and was able to restore OK. I'm back using 6.0, but just got a second generation ipod nano, so I have to go to 7.0 or greater. My only words of wisdom are DO NOT SET ANY LOCKS until you are really sure you want to. Also with 7.0 I could not eject my ipod unless I went to the "safe to eject ipod" command. Apple has some problems to work out and I hope soon. Clumsy as best...............
Dell Demension 8100 Desk Top Windows XP

IPOD cannot be updated because it contains files that are in use by another application

I have ipod classic 3rd Gen and kept getting this message in trying to update the software version to 1.3.5 using Itunes 10.1.2.17. I hope my solution can help others. I use windows vista. The problem was with vista scan and fix. I made the following changes in msconfig (you can use the run cmd and typing msconfig):
(1) In msconfig select services tab
(2) Scroll down and uncheck Shell Hardware Detection
(3) Restart the windows
(4) Now run your ipod update
If you want you can check the Shell Hardware Detection after update is complete!
mccoc66

Do you have any maintenance apps, such as TechTool Pro, that run in the background and monitors things like disk usage on mounted volumes? The iPod's storage is a mounted volume.
If not, try restarting the Mac to see if the problem goes away.
If it does not, or if it recurs later (and often), please post back.

When I try to eject my ipod after sync I get the following message:"The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

Go to your computer's System Tray and try ejecting. If you can't eject, there is an application that is trying to access your iPod.
Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
Note that this is a good, general process any time you can't access any file.
In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

Hi newipoduser,
Here are some possible solutions:
Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
Empty your "trash/recycle bin."
If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
Finally, you can restart your computer.
Hope one of these helps!
Cheers,
GB

"The iPod cannot be ejected because it contains files that are in use..."

My iPod (20 gb, 4 gen) syncs fine, but when I go to eject it a window pops up saying "the iPod cannot be ejected because it contains files that are in use by another application."
Unfortunately, there are no files on it (that I know of) that are being used by another application.
I can't use the eject function on the task bar because I have Vista and it will corrupt the iPod. I've just been unplugging it with out ejecting, but was hoping there was a solution. Any advice?

Are you running any anti-virus or spyware detection software in the background? Start closing programs located in the taskbar next to the clock and try ejecting the iPod.

The Ipod cannot be ejected because it contains files that are in use by ano

When I want to eject my Ipod i get this message:
The Ipod cannot be ejected because it contains files that are in use by another application.
After I had put some songs on the ipod, i got that message. I thought maybe the new songs were the problem but de computer still doesn't want to eject my Ipod and there are no programes in use other than itunes.
Does anybody know what to do???!!!
greetings Mandarijn

hi Mandarijn!
The Ipod cannot be ejected because it contains files that are in use by another application.
by any chance, do you have McAfee ActiveScan security software on that PC? i've seen that implicated a few times with this message.
if you do have McAfee, as an experiment try switching that off prior to doing a sync. do you still get the message then?
if the McAfee thing doesn't-help/isn't-relevant, let's try using the following techniques to see if we can identify if some other program is causing the message. (the article is actually about installation errors, but the techniques are relevant to this sort of investigation.)
Close Applications Running in the Background
love, b

The ipod cannot be ejected because it contains files that are in use by another application

I am using my crusty but trusty 5G iPod with my new rMPB, and things have been working as expected for the month or so that I've had the new laptop. But "recently," (past few days?), when I go to eject from iTunes (current - 11.1.5), I get the error message, "The iPod cannot be ejected because it contains files that are in use by another application." The iPod is then ejected but the "Do not disconnect" message remains on the iPod screen. I can continue using the iPod as normal after all this.
If I eject the iPod from the Finder, I get no error message but the iPod screen still remains at "Do not disconnect."
I tried plugging it into my Windows 7 PC (did not reformat of course!) and then ejected it, and the iPod screen returned to its proper state after a proper Windows disconnect.
I have of course restarted my Mac and reset the iPod (Up + Center buttons held for ~5 sec) but no change. I don't remember changing the OS that would cause this - any suggestions as to the problem here?

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

HT1351 Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".

Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".iTunes is the only thing open on my computer so I don't understand what this could mean. If anybody could help me out that would be great. Thanks

Hello, cgtyoder.
Thank you for visiting Apple Support Communities.
Try resetting the iPod and power cycling your Mac to see if this message disappears. If the issue persists you may need to restore the device to factory settings. The article below will walk you through both these steps.
How to reset iPod
http://support.apple.com/kb/ht1320
Cheers,
Jason H.

The ipod cannot be restored because it contains files that are in use by an

hello, i just got this ipod from ebay cuz i like the chubby shape!
so.. when i first plugged it in it asked me to restore it into windows format as it's on a mac format...
when i click restore, a few moments later that error pops up!!
here: http://i262.photobucket.com/albums/ii99/jigo53/elp.jpg
i did this repeatedly, with anti virus stopped and stuff, it's so frustrating and disappoiting! help me please ;_;
2.)
what if i format the ipod from "my computer" like a usb flash drive (memory stick), will that work or will it break my ipod?
tyinadvance

so uhh YEAH I FIXED IT!!
what you need:
1.) the balls to do it
my second question was effective,
format the ipod drive through my computer, windows style!
AANNNDD restore through iTunes, voila it worked!!!
i'm not sure if this is a healthy method but i got my albums in it already!
omg for a second there i thought my ipod's gonna be just a storage device x]
i thank Apple for a very cool invention!! i so love the user interfaceeeeee!!

HT1386 After downloading music to my Playlist, when I try to sync the music to my IPod, it gives the error (The IPOD cannot be ejected because it contains files that arer in use by another application. What does this mean?

After downloading songs to my Playlists, when I try to
sync the music to my IPod, an error msge says
"The IPod cannot be ejected because it contains
files that are in use by another application".
What does this mean??

- Terminate the sync
- Reboot the computer
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Try again. If still problems try:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP\
or
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

'can't be ejected because it contains files that are in use"? help ~!

hey guys
so recently after i tried to upload a few videos onto my 80 gb video ipod (it worked fine before), i got a message that said 'the ipod 'owner's ipod' cannot be ejected because it contains files that are in use by another application'. this message pops up when i try to safely eject my ipod after its all done uploading, and when i click the eject button, the 'please do not disconnect, updating ipod' sign on my itunes comes up as well as the message up there. the "don't disconnect' sign comes up on my ipod as well. and only after i close itunes does it go away. what is the'other application' and how can i fix it?? help help ! thanks !

Well, I don't have an answer for you but it does happen to me occasionally also. I've never been able to figure it out either. I think it's interesting that it happens on your Windows machine and on my Mac. For me, it sometimes doesn't even help to quit iTunes. I have, on occasion, just disconnecte and reset the iPod, which doesn't seem to have done it any harm.

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

I recently purchased the newest nano. I have 3 other nano's and iPad iPhone, oh and iPod touch. When I plug in nano to my mac I get the message "iPod cannot update because it contains files that are used by another application. How can manage this?

dedonred wrote:
"iPod cannot update because it contains files that are used by another application.
It means that nano was used on a third-party software or synced from different computer to sync music. Does that nano show in iTunes? If yes, then restore completely. If not, then you may need to head to Apple Store and see what they can do.

Trying to eject my ipod from my PC after syncing b4 disconnecting but a msg pops up saying "ipod cannot be ejected becuz it contains files that are in use by another application

Trying to eject my ipod nano from my PC after syncing complete b4 disconnecting but a message keeps popping up "ipod cannot be ejected becuz it contains files that are in use by another application ?

Hi, arthur260, I presume you've solved this by now, but I came across this post looking for the same solution for my ipod nano. In my case the problem was that I had the box checked to "Enable disk use" under the options for the ipod. It immediately solved the problem when I unchecked this.

Please help me!! Error: Ipod cannot be updated because it contains files

I keep on getting the error: "Ipod cannot be updated because it contains files that are use by another application" I try to restore and I get "Ipod cannot be restored because it contains files that are use by another application." I have Itunes 7.0 and the Ipod video is version 1.1.2 and I am trying to update to version 1.2.
I would be most grateful to have your help....:-)

I am not too sure with iTunes 7, for iTunes 6 I solved in these ways
http://docs.info.apple.com/article.html?artnum=93764
Turn off all anti-virus software
Reboot your PC and Reset your iPod
Reconnect ipod back with your PC

The iPod (mine) cannot be updated because it contains files that are in use

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