The Ipod "Name's Ipod" cannot be Synced. Unknown Error occured (-48).

This is the error message I have been getting for the past two weeks while trying to add music to my Ipod. I have tried repairing itunes, installing updates as they come, even reinstalling itunes and doing system restores. It seems nothing is working. Friends have suggested using different USB slots, restarting the computer while Ipod is still connected and again nothing is working. So anyone know what to do?

I am getting an error message of I/O operation error, when trying to sync my iPod. I have been having this problem since July when I updated to iTunes 7.7. After contacting Apple on numerous occasions, including driving over 50 miles one way to an Apple store to have some dead-behind-the-eyes kid tell me that he doesn't know why it won't work, I am still having difficulties syncing.
I have contacted Windows, since it was their error message, and was told that an I/O message is in regards to the outside device that I am trying to sync, which eliminates my PC from this equation. I am also able to successfully sync my old 4GB mini and my wife's nano without any issue. I believe that my Classic is not giving my PC the correct driver that it requires to connect and sync.
I have been going on almost 2 months without my iPod (what a waste of money!!!!)Please...somebody help, because it's pretty apparent that Apple could care less!!!!!

Similar Messages

  • TS1425 5th Generation Nano iPod.  The iPod syncs on iTunes when I connect it to my MAC, but when I try to add a song from iTunes to the iPod, I receive the message "Cannot be synced, unknown error occurred (1039)

    5th generation iPod Nano - iPod syncs with my iTunes and I can see it in iTunes, but when I try to move a song from my iTunes to the iPod I get an error message "Cannot by synced, Unknown error occurred (1039).  System works fine with my 4th generation iPod Nano.  I'm afraid to "RESET" my iPod because I may not be able to restore my music and videos afterwards.

    Hello Ventanilla 97,
    I agree with planb77 with recreating your itunes library. That will fix your issue. If you would like more step by step info go here:
    https://discussions.apple.com/message/15028503#15028503
    Hope this helps.
    ~Julian

  • Ipod cannot be synced unknown error occured (-48)

    _Help needed please!_
    I've just got a new laptop, downloaded the latest version of itunes on it, connected my ipod to it (old click wheel version 20GB) and this error message keeps popping up:
    *'The ipod "ipods name" cannot be synced. An unknown error occured. (-48)'*
    I've never had a problem with my ipod or itunes before, but now this error keeps occuring and it won't let me add any music to my ipod or remove any music from my ipod.
    I preferably don't want to restore my ipod because i don't have all the music on it on my new laptop, so I'd lose a lot. I gather syncing the ipod will match what's in the itunes library to the actual ipod? I don't want to do this anyway as I have nothing in my itunes library & i don't want the music that is on my ipod removed, so i'm very confused....
    *Anyone have any ideas of what i should do?????*

    Your iPod will mimic your iTunes so if there is no music in the library it will wipe the other music that you have on there off so if you don't want to lose the music its probably not a good idea to connect it
    as for the error
    the same thing happened to mine for a while when i first got my ipod it would sync 250 songs or so and then come up with the same thing.

  • Im trying to put music on my iPod, but it keeps saying "iPod cannot be synced unknown error occurred". Whats wrong?

    I tried to put music on my ipod and it keeps saying "cannot sync ipod unknown error occured" whats wrong??

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPod.  Again, say "yes."

  • 'The "ipod" could not be restored. An unknown error occurred (1604)

    My 2nd GEn Ipod has been bricked by the v3 update.
    I cannot restore it, after a long wait 'preparing ipod for restore' it says:
    'The "ipod" could not be restored. An unknown error occurred (1604)'
    I have latest itunes, have restarted pc and tried alternative usb ports.
    Any suggestions?
    Is there a telephone number for apple support?

    I have the same problem as Bikeman and resolved it by using another computer. When we installed itunes on this pc it prompted us that the touch needed to be restored which we did and wiped it clean.
    We went back to the original PC and it prompted us to update. It trashed it again. So we restored it as above. We synced it without updating the software and all is ok. We now have a touch on the old version of firmware and am £2.99 worse off. This is rubbish and the support is even worse, but then they have our money so what do you expect?. Anyone got any ideas how we can install the firmware or get our money back?
    The only suggestion to you Bikeman would be to try uninstalling Itunes and reinstalling it. Connect your touch and hopefully it will ask you to restore. My only concern would be do you lose your apps and music you have bought on PC. I am new to this apple rubbish.

  • Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

    Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • The iPod "iPod" could not be restored.  An unknown error occurred (6)

    I know this type of error has been posted before but I've tried everything I've read in other posts and have not gotten anywhere.
    When I try to restore my Ipod Touch, after it is into the restore for a while, I get the message:
    +*The iPod "iPod" could not be restored. An unknown error occurred (*6).+
    iPod Touch 1G
    Firmware 3.12
    What I've tried:
    - Rebooting host.
    - Resetting iPod Touch - Holding down home and power for 10 seconds
    - Using different computers with fresh versions of Itunes. Computers were running Vists, XP, and Windows 7.
    - Putting iPod touch into DFU mode (Hold down Home and power for 10 seconds then let go of power until iPod goes into DFU mode.
    I always end up with The iPod "iPod" could not be restored. An unknown error occurred (6).
    I did get extended Apple care service but of course it ran out last month!
    I did get a log from one of the failures if that would be of help.
    Any suggestions?
    Dave

    Well my ipod is just out of warranty so I'm not sure if they will even look at it but I'll try tomorrow to bring it to the Apple store.
    If anyone is interested here is part of the log file of the bad restore:
    *2009-11-20 07:54:45.593 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 7 progress 99*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::UploadData: EOF, cbRead: 1988*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 7 progress 100*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::UploadData: ZLP*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFESTSYNC*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7*
    *2009-11-20 07:54:45.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATEMANIFEST, PollTimeout: 3000*
    *2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8*
    *2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::ProcessUpdateState: status.bState == DFUSTATE_MANIFEST_WAITRESET*
    *2009-11-20 07:54:48.640 iTunes.exe[2560:15c4]: WinDFU::ResetDevice: resetting...*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: WinDFU::FinalizeDfuUpdate: success*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 8 progress -1*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: operation 9 progress -1*
    *2009-11-20 07:54:49.031 iTunes.exe[2560:15c4]: <Recovery Mode Device 0258AA58>: Recovery mode succeeded*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#85dec649*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b4ee0, notify: 2, connected: 0*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b5d50, notify: 2, connected: 0*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6710, notify: 2, connected: 0*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6cb8, notify: 2, connected: 1*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID05AC&PID1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#85dec649, inst: 0x84b6cb8*
    *2009-11-20 07:54:50.562 iTunes.exe[2560:1654]: IBOOT, DFU \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#85dec649, inst: 0x84b6cb8*
    *2009-11-20 07:54:50.578 iTunes.exe[2560:1654]: _AMRecoveryModeDeviceFinalize: 0258AA58*
    *2009-11-20 07:54:50.578 iTunes.exe[2560:1654]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID05AC&PID1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#85dec649*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b4ee0, notify: 2, connected: 0*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b5d50, notify: 2, connected: 0*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6710, notify: 2, connected: 0*
    *2009-11-20 07:54:50.593 iTunes.exe[2560:1654]: WinAMRestore::ProcessDevNodesChanges: device: 0x084b6cb8, notify: 2, connected: 0*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: received kAMDeviceAttached action, device 0X84B7218, AFC error 0XE8000028*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: Restore mode device appeared, device 0X84B7218*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: iTunes: Creating restore mode device with usbMuxDeviceID 0X1*
    *2009-11-20 07:54:58.093 iTunes.exe[2560:13c8]: <Restore Device 025D35C0>: operation 3 progress -1*
    *2009-11-20 07:54:58.109 iTunes.exe[2560:13c8]: <Restore Device 025D35C0>: operation 4 progress -1*
    *2009-11-20 07:54:58.125 iTunes.exe[2560:13c8]: Supports value queries: 1*
    *2009-11-20 07:54:58.140 iTunes.exe[2560:1264]: iTunes: Specifying UOI boot image*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: device did not return saved USB log*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: device did not return saved panic log*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: previous restore failed with exit status 0x100*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: connected to service com.apple.mobile.restored*
    *2009-11-20 07:54:58.171 iTunes.exe[2560:1264]: using protocol version 12*
    *2009-11-20 07:54:58.187 iTunes.exe[2560:1264]: unable to open device_map.txt: No such file or directory*
    *2009-11-20 07:54:58.187 iTunes.exe[2560:1264]: board config = n45ap*
    *2009-11-20 07:54:58.218 iTunes.exe[2560:1264]: <Restore Device 025D35C0>: operation 28 progress -1*
    *2009-11-20 07:55:09.031 iTunes.exe[2560:1264]: <Restore Device 025D35C0>: operation 11 progress -1*
    *2009-11-20 07:55:09.093 iTunes.exe[2560:1264]: device returned AMR error 6*
    *2009-11-20 07:55:09.093 iTunes.exe[2560:1264]:*
    *==== device restore output ====*

  • "The iPod could not be restored. An unknown error occurred. Error 1603" Help!

    So I had recently jail broken my iPod(2G, 8MG), which was stupid of me and I regret it, but I kept having issues with it so I manually erased everything off my device from the settings straight on my iPod, then my iPod refused to go passed the apple logo when it restarted.
    I have updated my iTunes, I have put my iPod in DFU mode multiple times and have tried restoring it and it doesn't work, then I press "shift" (I work on a Windows) and then click restore and my downloads file comes down and I click on the firmware I downloaded which is 4.2.1 I believe. It starts to restore, then after around 5 minutes I get the error message "The iPod could not be restored. An unknown error occured. Error 1603."
    I'd love for some help, I'm starting to get frustrated and I do not have the money to buy a new iPod.

    Yu said: Jailbroken
    Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
    Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues

  • HT201210 The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when conn

    The iPod "iPod" could not be restored. An unknown error occurred (1).This is my Ipod 32 GB, which is out of warranty and is 1G-A1213 and had gone kaput, after having issues with iTunes Software as it was not able to run Music on my IPod when connected.
    I have wasted my precious 2 days and nights and am lost all my hope...APPEAL TO ALL GEEKS TO RESOLVE MY ISSUE ON HUMANITARIAN GROUNDS ATLEAST WITH SOME VALID TIME OF YOURS.
    All mails can be sent to [email protected]
    Restore of Ipod back up is present...but is not getting restored due to some iTunes issue with playing my music files.It says restoring and extracts but failes in 1 min with the said error.

    Other users and reported error 1 but I have not seen a solution.
    Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • The ipod could not be updated. An unknown error occurred (5)

    the ipod could not be updated. An unknown error occurred (5)
    I got this error when trying to update from 1.1.1 to 1.1.2. I dont want to go to 1.1.3 so i have been trying to upgrade by using iPhone1,11.1.2_3B48bUpdate and pressing shift then update in itunes but then it goes through all the processes and comes back with this error. It even goes into recovery mode! Can anyone help?
    Thanks Sam

    if itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.

  • TS1372 Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

    Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    http://support.apple.com/kb/TS3694#error1015

  • The ipod "ipod" could not be restored. An unknown error occurred (1602)

    After trying to update ipod, during the phase where I had to back-up the ipod, an error message popped up (I can't remember what it said). Now, the ipod is just stuck on the "plugin to itunes" icon. Itunes and my computer can't recognize my ipod anymore. I have tried putting it into DFU mode and my computer detects my ipod and begins installing the drivers. On my first attempt, the drivers installation failed, so I reinstalled itunes and quicktime. Then after putting it into DFU mode again, it begins installing the drivers, but this time it was successful. Now I had the option to 'restore' my ipod so I did what I could. However, when I was installing it, 2 more drivers had to be installed and they were successful, however, I get this error message:
    The ipod "ipod" could not be restored. An unknown error occurred (1602)
    Any help would be greatly appreciate. Thanks very much for your time.

    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    Above from:
    http://support.apple.com/kb/TS3694#error1601

  • TS3694 the ipod"ipod" could not be restored. An unknown error occurred (3194)

    the ipod"ipod" could not be restored. An unknown error occurred (3194)
    How do I restore my ipod.  Right now can not access it at all . Picture of itunes icon and my cable all that is showing

    This device is not eligible for the requested build (Also sometimes displayed as an "error 3194")
    Update to the latest version of iTunes.
    Third-party security software or router security settings can also cause this issue. To resolve this, followTroubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. Uninstall the unauthorized modification software from the computer.
    Edit out the "gs.apple.com" redirect from your hosts file, and then restart the computer for the host file changes to take affect. For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart.
    Avoid using an older or modified .ipsw file. Try moving the current .ipsw file (see Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations), or try restoring in a new user to ensure that iTunes downloads a new .ipsw.
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".

  • "The iPod could not be restored. An unknown error occurred (1436)."

    My 3rd gen. iPod Nano was down because I accidentally disconnected the iPod from the PC without using the "removing the hardware safely" function.
    So, I reset the Nano then replug the it to the PC. When I was trying to restore the Nano as the iTunes required, it says *"The iPod could not be restored. An unknown error occurred (1436)."*
    So, I also re-format my Nano and also reinstall the iTunes to the latest 7.7 version. Also restarted my PC several times. But the same message still appears when I tried to restore the Nano.
    Could anyone please help me get out of this problem?!?! I want my iPod fixed so bad. Thanks~
    Message was edited by: AngryMe

    I'm in the same boat. Tonight, i disconnected my ipod nano from the pc without ejecting it. And Now my Ipod screen just has the connected symbol on the screen all the time. I can't turn it off or access any of my music!
    I've also re-installed iTunes, but it didn't make any difference. iTunes doesn't recognise my Ipod when it's connected to the computer.
    I've only had it 2 days! God i don't know what to do! I think i'll have to pay for online support or repair. I hope it's not too expensive!
    Sorry i can't help you. But i just needed to vent to someone. I'll keep you posted if i manage to get my ipod working again!
    Emma x

  • HT201210 I have an error....The iPod 'iPod' could not be restored. An unknown error occurred (2003)

    I have an error....The iPod 'iPod' could not be restored. An unknown error occurred (2003).
    Please can someone help?

    Maybe this:
    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on): If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software.
    Above from:
    http://support.apple.com/kb/TS3694#error2009

  • "The iPod could not be restored. An unknown error occurred (1418)."

    What do I do when this error message comes up? Is my brother's iPod doomed? D:
    The error message again, for good measure; "The iPod could not be restored. An unknown error occurred (1418)."

    See: Error 1415/1417/1418/1428 when restoring any iPod using iTunes 7 or later.

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