The iPod Nano Replacement Recall

Does the iPod Nano have to be under a warranty to get the replacement? Apple has already shipped the box to my house?
Thanks

Try posting in the iPod Nano forum. This is the iPod touch forum.

Similar Messages

  • I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?

    I didn't receive my return box from Apple for the iPod Nano replacement as promised within 2 working days, did anyone else?

    UPDATE. Just spoke with an AppleCare representative, Apple has been inundated with requests for these iPod Nano replacements.  They have fallen behind with sending out the return boxes in the 2 days they promised.  I was told to wait an additional 2 days.  She also said they were very surprised so many people still have their 1st generation nanos...
    We have been an Apple family for years and trust they will do the right thing, they have always surprised us with their professional customer service and expect this situation to be the same.

  • I accidently gave the wrong address for the ipod nano replacement is there any way i can change it?

    I accidently gave the wrong address for the ipod nano replacement is there any way i can change it?

    The passcode is set on your phone, not by Apple.
    If you're in the US, check craigslist for people who fix screens.   Here in NY they go for about $80 and they come right to our office and do on the spot.

  • If I turn in my 1st generation iPod Nano into the iPod Nano replacement program, what iPod will I get?

    If I turn in my iPod Nano into the iPod replacement program, will I get a 7th generation or a first generation?

    Neither. You will get an 8GB silver 6th Generation Nano.

  • Could we have an Update on the iPod Nano Replacement program for all UK users perspective...

    Sorry I have excluded everyone else on this topic, but I can't seem to fathem whats going on? NO ONE I know seems to have recieved their replacement iPod Nano's and are stuck at stage 3 in the repair status 'Product Replacement Pending'. Are we going to get 6th Gen. Nano's? Or are we different from the US and Canada and will be given our original/refurbished/new Nano's back? Mine has been stood still since 22nd November, when Apple recieved my iPod
    Please could someone provide information with an update...

    Its the same with me here im affraid :L
    sevice was requested on the 16th nov
    Step 1 Request
    13 December 2011: Product received
    Step 2 Service
    13 December 2011: Issue identified
    Step 3 Return
    13 December 2011: Product replacement pending
    Im am begining to wonder if we will get are 1st gen ipods back :/ because i really want a 6th gen

  • I know about the lack of boxes, but are there any more specific answers from Apple about what's going on for the ipod nano replacements?

    I've been watching the forums for a while now, and I know about the box shortage, but I'm afraid there are still some things that confuse me. It's been almost three weeks since I submitted a request for the first gen nano replacement program. Has anyone else been waiting this long? I admit, it's really frustrating to just have to wait with no word from Apple about when we can expect to recieve boxes.
    I was also wondering if there's been any sort of answer on what the mailed-in nanos are being replaced with. Brand new first gen nanos, new nanos of a different generation, refurbished nanos (first gen or otherwise)? Maybe I've been looking in the wrong places, but I haven't seen a definitive answer. Has anyone completed the whole replacement program who can answer this?
    Thanks for all the help! I was so excited when I first got the email telling me about this replacement program, but it's difficult when everything seems so vague.

    I was also wondering if there's been any sort of answer on what the mailed-in nanos are being replaced with.
    Call the replacement program (phone# is listed) & ask them. 

  • The ipod nano replacement in france is taking more than 2 month

    hi,
    how come it's that long ?
    I have start the process end of december.
    March is now on the way I'm at step 3 of the program waiting for the replacement since january.
    Regards,
    Benoit

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  • When does the iPod nano replacement end?

    Hi,
    i just would like to know how long this program is available or is it even everlasting? As a friend of mine has my ipod and he is travelling, so i will get it back almost in June.
    greets

    Only Apple knows and they have not announced any specific date.  Your safest bet will be to take care of it as soon as possible because the program could end at any time.
    B-rock

  • Could we have an Update on the iPod Nano Replacement program for all Norwegian users perspective...?

    This is a post that will be in Norwegian.
    Hei.
    Noen som har fått sin erstatnings Nano ennå. Jeg har fått beskjed om at den er sendet den 6 januar, med et sporingsnummer på ti siffer. Dette sporingsnummeret funker ingensteder.
    Noen der ute i samme situasjon?
    Jørgen

    Still waiting for mine to be sent, been waiting for 2 months now....! And yes i am based in Norway, but only speak English...

  • Why does the iPod nano Replacement Program doesn't ship to Puerto Rico?

    Just like it says on the title.
    I've been trying constantly to get the replacemente but everything I submit the order I keep getting an error. I know that apple doesn't ship new merchandise to PR, but they did ship the bumpers through the bumper program.
    Any help will be appreciated.
    Thanks.

    Anyone ?

  • For the ipod nano replacement program, can I just bring the iPod into an Apple store near me and do the exchange there?

    Just wondering if this is a possibility, because I think it'd be easier that way.

    Call the apple tech support line printed in your manual. They may be able to walk you through some troubleshooting. If they can't fix the problem, they can book you an appointment at your apple store. I just went through this yesterday.

  • I received my box for the iPod Nano replacement program, but never sent it in.  Can I request a new request or still send the box?

    Does anyone know if I can request a new service request or anything?

    I've tried this but it says there has already been a request filed.  Also, I can't find any way to contact support for this issue.

  • I heard about the iPod Nano recall over fire risk, I entered my info online a in said that I was eligible, but since early December I have not heard anything more from. In which time someone I know has sent off theirs and received their replacement nano?

    I heard about the iPod Nano recall over fire risk, I entered my info online and it said that I was eligible, but since early December I have not heard anything more from itunes/apple. In which time someone I know has sent off theirs and received their replacement nano already. Is there an email address I can email to request info? Would be much appreciated! Thank-you.

    use the info you got in the email and check your repair status on apple's website

  • Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

    Hi I was just wondering, if my iPod nano's serial number says that it is eligible, but its screen is not working, am I still eligibile for the iPod nano 1st gen replacement?

    Yes. They'll still replace your iPod. Several users have indicated that they have returned damaged iPods and were still given a replacement iPod.
    B-rock

  • Replacement program for the Ipod Nano 1st generation

    I am attempting to get to the replacement program for the Ipod Nano 1st generation, but whenever I attempt to access the program I am redirected to an adapter replacement program. Did I miss the opportunity to replace the Ipod?

    No, you didn't. I just bought an iPod nano 1st gen off of Craigslist and immediatly I went to the iPod replacement program website and requested a new device. I just don't know if I will receive the older 6th Generation or the newer 7th generation.

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