"The iPod "stu's iPod" cannot be updated. An unknown error occurred [-50]"
I plug my new ipod nano 2gen into windows... then it pops up in Itunes, But After i had put all my songs on, everytime i want to take some off or sync with the ipod with my new podcasts or pictures.. it says on the monitor thats its updating my ipod, but my ipod is showing no sign of updating.
When its updating the ipod i think it say's "do not disconnect" But it doesn't
Then after a minute error message on computer saying
"The iPod "stu's iPod" cannot be updated. An unknown error occurred [-50]"
Any help would be appricated. Thanks in advance.
Found out my problem.. i think.
Now for people who might have the same problem getting there ipod to snyc, then this is what i did, which made my ipod work and snyc properly.
After the error sign, i click restore all my ipod's info and data to defualt. Then when i asked me to snyc for the first time in the box... "snyc'ing either my music and or photo's" NOW, every time i did this, i clicked on snyc my music. but i since just now, if i uncheck the "snyc my music", so nothing will be uploaded to the ipod, and manage my MUSIC my self. All i do now is drag my music playlists and it either updates the ipod, if the ipod already has a version of the play list. But thats just wiht my music. I can now snyc all my podcasts and photos using the Sync button.
Hope this is of help to SOME ONE!
Im so pleased now... things are accutally working...!
Good day people.
Similar Messages
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The ipod cannot be updated.an unknown error occured (50)
hey all,
I downloaded itunes 7 and was unable to update my ipod...i then updated from a friends computer(i thought the USB was the problem)without any hassle...i then downloaded 7.0.1 and am still having the same problem..cant update due to unknown error 50!!Anyone any tips..PLEASE!!I tried some additional things and it seems to have fixed the problem.
First, I forced the iPod Service to close using the Windows task manager (control-alt-delete and then closing it). I then restored my iPod to its original factory settings using that option in iTunes.
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Ipod cannot be updated. an unknown error occured (-4).
I had my ipod nano for 6 months now and suddenly, thats what I get everytime I try to update my ipod. What should I do?
Windows XP Pro
Windows XP ProI have been troubleshooting a similar message, although mine said error-51 instead of -36. I always keep my Ipod in manual (disk) mode, with the exception of my photos, which sync automatically. Itunes would not update my Ipod at all, however, giving me a variety of error messages, such as "can't update, folder not found," etc. After much reading and a lot of trial and error, the last thing I tried actually worked! I deleted the Ipod Photo Cache folder, located on my hard drive in the folder that is selected for synching on the Ipod/Photo tab in Itunes Preferences. Once this Cache folder is deleted, go back into Itunes Preference/Ipod/Photos and you'll see that the checkbox next to synchronize has been deselected. Re-check this box and find the IPhoto folder you want to sync your Ipod to. You will get a couple of messages asking you to verify that this is the correct folder for synching your photos. Once I did this, answering "yes" to verify the correct folder, my Ipod started syncing without any error messages. The photos were all being re-copied and I received no error messages. I'm pretty sure all the trouble I'd been having was related to a corrupted Photo Cache. The cache rebuilds itself after it's been deleted; just be sure to point it to the correct folder in ITunes preferences on the Ipod/Photo tab. Good luck! I hope this works for you as well as it did for me.
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Error(-50) =iPods cannot be updated. Unknown error occured(-50)
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I have tried almost everything I have read about here. What's the secret I am missing?
I thought maybe because I originally logged into iTunes from laptop but then I read you can authorize up to 5 computers so I authorized both. Now if there is a trick to this, I'm stumped.
What happened to "User Friendly"? This Christmas Gift may be going back.
Dell Dimension E520 Windows XP
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http://discussions.apple.com/thread.jspa?messageID=3358348� -
IPod cannot be updated. Unknown error (-208)
I have all latest updates installed on both Mac and iPod.
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I had the same problem and have just fixed it for me. I used the process of elimination. If you go to your ipod summary and make slight changes to what you want to sync with your ipod and keep applying the changes until you get no error message. This will tell you where the error is. For me, when I chose not to sync photos with the ipod, I no longer got the error message.
I had a feeling from looking at other peoples problems that it may be to do with the files being corrupt or just slightly wrong(it's only a minor glitch) that you're wanting to sync. When I went to my folder I realised I had two versions of my 'Ipod Photo Cache' (not sure what the Windows equivalant is, i think it's basically where it stores the ipod versions of your photos on your hard drive) and the new version was in the wrong place. I then replaced the old with the new and voila. No more errors. (I now just have error -48 to contend with)
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a few nights ago while i was updating songs to my ipod video, this thing appeared on the screen in a quick flash and i wasnt able to read what it said. then my computer blinked and resetted, causing my ipod to unplug without ejecting properly. so i pulled out the plug from the butt of the ipod only to find out that when i opened it, all my songs were gone. a good 3000 i think. i think i also pressed menu and play at the same time after that.
the ipod "name" cannot be updated, an unknown error has occurred (-48)
this is what keeps appearing on my i-tunes everytime i try to transfer songs to my ipod vid. the weird thing is that when i drag and drop songs from i-tunes to the ipod icon, it says its updating. but when its all done, not a single song appears on my ipod. and it also said something like "cannot be restored" and "ipod service error" on the ipod updater. i've tried on both computer and laptop and am experiencing the same problem. as of now, my ipod is working but it's just all empty. could anyone help? im so frustrated coz this is the second ipod i've purchased since the last one that broke down. thanks.k i tried that but i couldnt find cupertino usa on my ipod. i did: date and time - set time zone - then a list of places come out with (DST) beside each of em. i chose bangkok (dst). tried to plug it again on i-tunes and the same darn thing appears. that dreaded -48 error. ill check out the rest of those links you guys posted anyway. thanks again for tryin to help.
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Ipod cannot be updated. Unknown error -1417
Hi Everyone,
When i try to update to 1.2 of my Video iPod (30GB), i always receive "ipod cannot be updated. Unknown error -1417"
I use Windows 2000 SP4 (with latest patches&updates) + iTunes 7.0. Is this a known bug with iTunes or something wrong with my iPod ?
Thanks,
Arunsome folks have been having some success getting past the 1417 by using eboncairn's technique. see:
eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP) -
Ipod cannot be updated, an unknown error has occurred. (-48)
I'm at the end of my tether right now. I updated iTunes to the newest version, then updated my iPod. Now I'm getting the error message "Ipod cannot be updated, an unknown error has occurred. (-48)". I've searched the site and other forums and I can't find anyone with that same message who can help me. I've tried installing an older version of iTunes but I can't use it because my iPod has been updated to work with the newest one. I've uninstalled and reinstalled iTunes, nothing helped.
So my questions are:
1) Any way I can uninstall the update I did for my iPod? That is, so it is compatible with older versions again.
2) What could be causing this message?
3) Is there an e-mail address for apple, who seem wholly uninterested in what happens with their product once the £235 has been paid for it?
Any help is appreciated.Interesting, that error code doesn't seem to appear on the iPod support pages. Since it's saying "The iPod cannot be updated" it sounds like it's indicating there's a problem with the iPod... although with "unknown error" it's hard to say for sure. My recommendation would be that you try restoring your iPod, and then giving it another go. If you're uncertain about the restore process, take a look at this article, it should answer your questions.
http://docs.info.apple.com/article.html?artnum=60983
Once you restore it, try updating it again in iTunes. If you have any more problems or questions, feel free to reply, and I'll see what I can do to help.
Best wishes!
CG -
Ipod cannot be synced an unknown error occurred (-40)
Had my nano for 6 months no issues with sync of music or photos, a few weeks ago every time I plug it to sync an error "ipod cannot be synced an unknown error occurred (-40)" click ok and it goes ahead with music sync but not photos.
help thanksremoved photo sync and no error message. checked for updates but ok.
4.14GB free space on ipod, tried syncing only 1 photo and error message returned? -
i can't restore and update ios 4.2 in my ipod touch,iTunes displays a message saying"an unknown error occurred (-1)".
iOS: Resolving update and restore alert messages <--- including error -50
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The iTunes library file cannot be saved an unknown error occured (-50)
Eever sincd June 29th I have gotten the following error message when trying to sync my ipod
"The iTunes library file cannot be saved an unknown error occured (-50)' and the library does not update. I have re-installed (repaired) iTunes. It doesn't help.
Any advice. I subscrive to a lot of podcasts and i can't update anything.
Help PleaseJust letting you know that I have also had that problem since downloading that "update" for itunes.
All of my new music that I have tried to transfer from my E-music file will not be accepted. error -50 keeps popping up.
I have seen a few others post this same question, but I have been unable to find an answer for it.
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The mini ipad cannot be synced, an unknown error occured (-69)
I cannot synced files after I had changed to windows 8.1. When I synced the mini ipad, a message pop up- "the mini ipad cannot be synced, an unknown error occured (-69)"
How can I synced again?Unknown Error -69 When Syncing Music or Video
https://discussions.apple.com/article/HT1210
http://www.makeuseof.com/tag/12-most-common-ipod-sync-problems-fix/
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ipad sync error 69 -
I have problem with my iphone 3gs ( ISO 5.0.1) , it is stuck on apple LOGO and just restaring from time to time after long time will open then i am able to see all app so i tried to update it to new 5.1.1 but not getting update and showing below messege the iphone could not be updated. an unknown error occurred 11
thanksif itunes can no longer pickup your ipod, and you cant even do anything to your ipod, your best option is to either call apple care, or just take it to the nearest apple shop. i had a similar problem, mines currently at apple care repairs and they might just end up giving me a replacement.
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When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"Hi bahaluly,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
Get help with iOS update and restore errors - Apple Support
Solve network errors
Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device.
Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
Cheers,
Mario -
when i try to update my iPhone 3G software, the message alert showing (The iPhone ''iPhone'' could not be restored. An unknown error occurred). now my iPhone 3G blank display. how can i do then please?
I was not sure about the ''jailbroken''. now my iPhone cannot use, on the showing (connect to iTunes logo). so if i just want my iPhone process in normal, what can i do? i mean i want it back to the previous software version?
-
the ipad ipad cannot be restored. an unknown error occurred (3194). help on this problem please ?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
Cheers, Tom
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