The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on...  What is wrong?  Can photos and data be retrieved?

The iPod touch 5 battery won't charge, the iPod battery gets hot and doesn't turn on...  What is wrong?  Can photos and data be retrieved?

- See:      
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. I suspect a hardware problem  due to the hotness. If iTunes can't see the iPod then uor only hope if to contact a data recovery company for getting data off the iPod. If you have an iPod backup you can restore another iPod, iPhone or iPad from the backup to get the data that was in the backup
Apple Retail Store - Genius Bar                          

Similar Messages

  • Ipod Touch 4g won't charge with New Cord/Old Cord nor will it turn on.?

    What I lovely day, I get back from camping, my ipod was ran dead because we were blaring music having a good time. I see the red battery symbol with the Plug Arrow Charge Symbol thing. And i'm thinking, Ok i'll just plug it into the car when we leave. I plug it into the USB car lighter Converter and it doesn't charge, so now i'm thinking "Ok that thing was rubbish anyways i'll wait until I get home. When I get home I pull out my trusty official apple thick Charging cable and plug it into the wall, doesn't work. I try my computer, doesn't work. I've tried the new thin cables, doesn't work. Whenever I try using the on/off button nothing happens, I try the on/off button with the home button and the screen flashes (backlight) black and white then shows the red battery thing again. And NOTHING works.

    After connecting to a charger for hald hour, reset the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - If OK you are done
    - Next connect to your computer.  If ithe iPod shows in iTunes, restore the iPod via iTunes
    - If not seen, place the iPod in recoverymode and then try to restore the iPod.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • Ipod touch 5 won't charge.  It charged last night and today nothing. It's less than a month old

    Help!  My daughter's almost brand new Ipod touch 5 won't charge.  It doesn't even recognize it's being plugged in. 

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • IPod Touch 5G won't charge

    Ipod Touch 5G won't charge on wall outlet or computer. But will charge in car adapter. I am still using the original lightning cable cord.

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use. Try a new cable anyway
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar 

  • I got an android, turned off my imessage on my iphone and deactivated the iphone through apple support but I still don't get messages from people using iphones.  What's wrong?

    I got an android, turned off my imessage on my iphone and deactivated the iphone through apple support but I still don't get messages from people using iphones.  What's wrong?

    Go ahead and call AppleCare at 1-800-692-7753 and ask them to revoked your certificate

  • HT201412 My iPod touch 4G won't charge. I charged it and when I took it off charge it was really hot but it showed it was fully charge then when I turn it on the battery was dead and know it won't charge. Please help thanks.

    My iPod touch 4G will not charge. I charged it and when I got it off charge it was really hot but showed it was fully charge then when I turned it on again the battery was dead. Now it won't charge. Please help thanks!

    Try the standard fixes to rule out a software problem:
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    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.
    I suspect you have a hardware problem.

  • IPod Touch 2g won't charge battery or sync to Mac Mini

    Until yesterday charging and syncing worked normally. No changes or updates have been made to the touch or mini. Now it won't charge the battery or sync to iTunes.
    I have tried the following:
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    2. Tried another iPod Touch 2g and an iphone 3g and no luck.
    3. Tried the Touch on another computer we have, a cube, and all is well, works as it should.
    4. Have restarted the Mini, no luck
    5. Ran DiskWarrior on the Mini and all green, no red, i.e., mini ok.
    6. Referring to 5. above, while running DiskWarrior (of course booted from a flash drive with mini system) the iPod Touch starting showing it was charging??? After returning to the main system, no charging.
    7. To repeat, all worked as it should up until yesterday.
    Thanks for any help

    Since your USB ports appear to be working, the problem appears to be a communication issue between the touch and iTunes.
    There is one piece of software that controls communications with iTunes and your touch/iPhone - Apple Mobile Device Services. The linked article discusses how to remove and reinstall it.
    http://support.apple.com/kb/HT1747
    If you are still having problems, please let us know.

  • HT204070 my new Ipod touch 5 won't accept the password to my wifi.  I've been trying for an hour. retyping, checking the password on the router and retyping again.  can someone help?

    the new Ipod touch 5 will not accept the password that is on the router for my wifi.  what do I do? there don't seem to be any options and I cannot connect to our Wifi in our home

    I agree with the Thomas, in that I think you have mucked up your settings in the AOL account. Your username should be something like - [email protected] Your password is whatever you use as the password.
    You could try deleting the account and start over again. Here is a link to a "how to set up AOL email " on the iPad. It is  4 or 5 step process and just make sure that you are entering the correct information in the correct fields in the set up. Among my 4 email accounts on my iPad, I have 2 AOL accounts. I have no problems at  all and it was really very easy to set up. There is no reason why AOL email should not work on your iPad.
    To repeat and emphasize - Just make sure that you are entering the correct information in the appropriate fields as I think that's where you are making your mistakes.
    If I had my choice, I would probably chuck the AOL accounts as well, but I have all the spam filters set as high as I can on the server, and it has cut down tremendously on the spam. Unfortunately - we set up AOL accounts at my workplace years ago and I really hesitate to change them now, so I continue on with these, but like I said, they work fine and they were very easy to set up.
    http://convert-dvd-ipad.com/dvdipad/set-aol-email-account-ipad-manually/

  • My ipod touch 5gen won't charge

         ok so my ipod 5gen was working fine until it said low battery... So I plugged it in then about 5 min later it turns off so I give it about 10 min to charge and it powers on like normal. So then after about 7 min it shutdown again. also when it is plugged in after awhile it stops charging=g and the lightning disappears! So I went to reset it and the reset bar wont move so I shut it down during the erase. Now it just displays the apple logo with no bar!!! what do I do?

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    AND
    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Iphone/ipod touch apps won't load on ipod touch

    I have tried to download apps that indicate that they can be used on iphone or ipod touch with 2.2. My ipod touch is updated but the apps won't load. Any ideas?

    i also have the same problem, i came across this topic hoping to find an answer. luckily i had just solved my problem. this happened to me twice... i resolved the first problem by restoring to factory setting which is not a good solution cause all my FREE downloaded apps were erased too. so i have to download again.... lately it happened again.. same problem.. but i have resolved it by updating my ups in app store... HOPE this wont happen again.... cause its really bothersome since there arent so many wifi spots here... programs i had are mostly free so maybe its one reason for this problem.... the last app i used b4 the problem was a pdf viewing app... hope this helps...

  • My iPod touch 4g won't charge with the wall or computer usb cord!! HELP?

    my ipod 4g wont charge. i've tried plugging it in to different outlets in the wall but to no avail it won't charge. when I put it on my the ipod dock it charges fine, but not with the usb that isn't from Apple. i've turned it off and let it charge and it charged to full battery but i really want to know what's going on with my Ipod. is it the usb or is it the iPod? help please

    Simple, it's the cable.

  • When I try starting my iPod touch, it won't start; the Apple logo comes up for a few seconds, and then, it just shuts off. I tried to charge it through an outlet; the iPod didn't even charge, so I tried to restore my settings on my computer. iTunes won't

    when i try starting my IPod  it won't start, the Apple logo comes up for a few seconds,and then. it just shut off . I tried to charged it through an outlet, the IPod didn't eve charger so I tried to restore my setting in my computer, i tunes won't

    But that requires the computer to see the ipod. I am having the same problem and I keep being told to restore it, but you have to either get the ipod to turn on or have the computer see it in order to so that. Right now I have a pretty useless 32GB ipod touch cos I cant get the thing to turn on! I can only get the apple logo for like maybe 20 seconds and it goes away. Ive charged it for days on a wall charger, on the computer usb charger, and on a speaker charger. Nothing works.

  • My iPod touch 4g won't charge of the wall or computer?

    My 4th gen. iPod touch will not charge off the wall or connect to a computer to charge. The computer doesn't even recognize my iPod but it does recognize an iPhone on both the wires we have. Neither wire works on my iPod though. I've tried all the apple solutions but it made no difference. I suspect the software may have corrupted when I plugged it into my computer because it was working earlier off the wall. I can't format it through settings for some reason. Also it wont even turn on it just sits ont he apple icon indefinantly.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 4g won't charge and play at the same time

    I used to have a 4g Nano that I would play in my car through an aux cable and charge through a cigarette lighter charger. I just got a 4th gen iPod Touch and it no longer lets me charge and play at the same time. If both wires are connected it will only charge and not play, once I pull the charger part out it will play through the speakers. Is there a fix to this? Do I need a different charger so that it won't think it's simply docked?

    You would need to turn off hard drive mode via iTunes iPod settings on your home system to do this. I don't know if you have this mode on or off already. I thought I read that there is a way to enable/disable hard drive mode via the iPod buttons but I don't remember how.
    Thanks,
    Steven

  • My new blue iPod touch 5g won't charge. My computer won't even recognize it. Should I buy a new cable or is something wrong with the iPod touch 5g.

    Also when I click the home button to turn it on and try to click the camera it won't work.

    Likely the cable. Make an appointment at the Genius Bar of an Apple store. If defective Apple will replace the cable/iPod.
    Apple Retail Store - Genius Bar

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