The # is not my # to send mysecurity code to. You have the wrong number on file & I need access to my account. Can Please call me at

The # is not my # to send my security code to. You have the wrong number on file & I need access to my account. How do I get you to input the right number or can I edit my profile in some way and change the telephone number so you can either issue a new security code, or determine what my existing code is. I don't seem to have a 7 digit number on file anywhere.
Thanks,
George Sedlack

Thanks again Tyler. The problem comes up when I try to log into Outlook. Microsoft asks to send my security code to a phone number which is not mine and I cannot find a way to change the number. Without an updated or recovery of my existing code, I am always mumbling around the questions and just keep retrying to log on until I can. Any thoughts?

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My wife was given a 5s and she sent her 4s to her daughter in Thailand to use. The problem is the 4s needs to have the imei number unlocked. We need assistance on how that can be done. We are long time Verizon customers.

My wife was given a 5s and she sent her 4s to her daughter in Thailand to use. The problem is the 4s needs to have the imei number unlocked. We need assistance on how that can be done. We are long time Verizon customers.

Your daughter will have to send it back to you. You will have to reactivate it on you line. You will then have to request to have it unlocked. See THIS thread for more information.

I have received this error message when trying to send a comment to a blog : ERROR: Could not read CAPTCHA cookie. Make sure you have cookies enabled and not blocking in your web browser settings. Or another plugin is conflicting. See plugin FAQ., can any

I have received this error message when trying to send a comment to a blog : ERROR: Could not read CAPTCHA cookie. Make sure you have cookies enabled and not blocking in your web browser settings. Or another plugin is conflicting. See plugin FAQ., can any...
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Same problem here...nothing in my settings have changed since the upgrade and I've checked my cookie settings and they allow 3rd party cookies. What's up Mozilla? I've been faithful to you for years and you let me down now?

HT1277 all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info.

all of a sudden I am not able to send out mail. I have checked and rechecked my account information including incoming and outgoing server info. Does anyone know what the problem might be? Thanks

If you're having trouble sending mail, then either the SMTP (outbound) mail server settings — the server, the port, the user, the password, and whether SSL is in use or (unlikely) not — are incorrect, or the mail server is offline or has been reconfigured.
The SMTP (outbound) settings are in Preferences, but are buried rather deeply. Select Preferences > Accounts > select the account > switch the outgoing mail server (SMTP) to Edit SMTP Server List... and then select the SMTP server from the list, and verify that the settings are correct with your ISP, and that your username and password are correct.
The required settings vary by your particular mail ISP; you'll have to check with the ISP for the server and login details.
To test settings, select Window > Connection Doctor > then (when the tests fail) show the details, and (if you can't sort out what happened) sanitize the settings and post the output here.
Caveat: do not repeat password tests with the mail server, as various mail providers can be configured to assume these are a password brute-force attack, and lock out repeated login attempts.
Caveat: never, ever, ever, ever, ever, ever, ever not-at-all enter a password when Mail pops up a dialog box with the "OMG YOUR PASSWORD IS WRONG!!!!!!!!!!! PLEASE ENSURE YOU CANNOT LOG IN AGAIN!!!!!" dialog box. (I'm paraphrasing that error dialog box slightly.) The correct answer to that Mail.app password dialog box is almost always "cancel" button. Passwords stored in Keychain generally don't get lost or corrupted, and trying random passwords as that dialog box encourages just gets you locked out of various servers, and...

Question: Is there a way to create a PDF from outlook e-mail that does not embed the attachment? better, is there a way to convert the e-mail with attachement (not embeded) as pdf pages? - Problem: I have 1400 e-mails with attachments that need to be conv

Is there a way to create a PDF from outlook e-mail that does not embed the attachment? better, is there a way to convert the e-mail with attachement (not embeded) as pdf pages?
- Problem: I have 1400 e-mails with attachments that need to be converted into pdf and the attachments cannot be embeded.
System: PC Windows 7 using Acrobat X Prof. - Thank you!

Hi ,
There is an option of embedding index for faster search while converting email to a PDF .
However I am not sure that will serve your purpose or not .
I would recommend you to get in touch with Microsoft support as well .
Meanwhile I'll work on it and get back to you in case I get a desired solution .
Regards
Sukrit Dhingra

I want to de-install mac-excel test version and get the error message: you have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. I am sysadm

I want to de-install mac-excel test version and get the error message: 'You have not the privileges to de-install. Please login with the Mac-OS account you have installed mac-excel originally'. I don't know this account anymore. Possibly it does not exist anymore. anybody out there who can help ?

Hi, I may suggest to activate the root account and try the uninstall process from that account. To do so, you have to:
Go to System Preferences a open up the Users pane;
On the left side of the pane, you shuold see Login Options;
Enabled editing option clicking on the lock (it will ask your password);
Once the pane is enabled, you should see something like Server Account Network (sorry my OS is in italian, so I don't exactly know the right translation), and right next to it a button;
Click on that button, and a new pane shows up. Click on Open Directory Utility, and on the upper bar of OS X click on Edit;
Select Enable Root Account (you can set a password, or not);
Done that, you should log out and when the login window show up, type on the user field "root" and the password you choose;
Theorically, from this account you will be able to unistall the application.
After completing your task, I reccomend you to disable the root account, just by loggin in your personal account and repeating the steps I described before. Hope it helps

FCP X version 10.1.1. When Sharing to DVD I get the following alert " There was an error burning your discd. Not enough Disk Space in Target Folder" I have 700GB   free. Where is this target folder located? how can I fix this problem? not space prob

Sharing to DVD I get the following alert " There was an error burning your disc. Not enough Disk Space in Target Folder" I have 700GB   free. Where is this target folder located? How can I fix this problem? This is definitely not a space problem.
Since starting with FCP X, there has been tons of issues, now that the product actually works with the exception above, makes it impossible to share the production. Has Apple fixed this problem. is there a knowledge base article on this?
On another note, One reason I have not purchased support on FCP X is because you sold a product that never worked for almost an entire year or more.   Now I can finally finish my project, I cannot share it.....Really. This has to be fixed now, I am loosing money as I typed this.
Regards,
Rob Harris

Just curious, why would repairing permissions, rebooting ( rebooted 2 times already today) or creating a new user possibly fix this.
I cannot create a new user, that is way too much work. I will repair permissions again, I repaired permissions just a few days ago. Then I will reboot, login and turn off App Nap and rerun the Share DVD.
There must be something seriously wrong with the OS if your are suggesting creating another user.   WOW!
Rob H.

How do I let lightroom show the actrual number of files in a map and not a number including the total of all submaps?

How do I let lightroom show the actrual number of files in a map and not a number including the total of all submaps?

If by "map" you mean directory or folder, in the Library menu there is a toggle for "show photos in subfolders".

On the desk top it will not let me sign in keeps saying you have been signed out.

On the desk top it will not let me sign in keeps saying you have been signed out.

Refer
https://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

The maximum number of files have been indexed

Hi
I've just tried using Edge Code with a large project. Upon attempting to use Quick Edit on a class name I got the following error: "Error indexing files. The maximum number of files have been indexed. Actions that look up files in the index may function incorrectly."
After closing the pop-up window, the Quick Editor fails to work.
Are there any plans to increase the size of the index limit? I'm very impressed with the software so far, but not being able to use the quick edit function defeats the purpose of using Edge Code.
Cheers,
Roberto

Each device can only set up 3 iCloud accounts. After that, all you can do is re-use one of the accounts that has already been set up on this device, or set up a new account on a different device if you have one.

How you restore your security pass code if you have disabled your iPod, due to too many pass code attempts

How you restore your security pass code if you have disabled your iPod, due to too many pass code attempts?

If You Are Locked Out Or Have Forgotten Your Passcode
iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
iOS- Understanding passcodes
     If you have forgotten your Restrictions code, then follow the instructions
     below but DO NOT restore any previous backup. If you do then you will
     simply be restoring the old Restrictions code you have forgotten. This
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A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
     1. Verify that you are using the latest version of iTunes before attempting to update.
     2. Connect your device to your computer.
     3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
     4. Select the Summary tab.
     5. Select the Restore option.
     6. When prompted to back up your settings before restoring, select the Back Up
         option (see in the image below). If you have just backed up the device, it is not
         necessary to create another.
     7. Select the Restore option when iTunes prompts you (as long as you've backed up,
         you should not have to worry about restoring your iOS device).
     8. When the restore process has completed, the device restarts and displays the Apple
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           After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
          to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
          iOS, keep your device connected until the "Connect to iTunes" screen goes away or
          you see "iPhone is activated."
     9. The final step is to restore your device from a previous backup.
If you can not restore your device then you will need to go to recovery mode.
Placing your device into recovery mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
     1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
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     2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
         red slider appears, then slide the slider. Wait for the device to turn off.
          If you cannot turn off the device using the slider, press and hold the Sleep/Wake
          and Home buttons at the same time. When the device turns off, release the Sleep/Wake
          and Home buttons.
     3. While pressing and holding the Home button, reconnect the USB cable to the device.
         The device should turn on. Note: If you see the screen pictured below, let the device
         charge for at least ten minutes to ensure that the battery has some charge, and then
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     5. If necessary, open iTunes. You should see the following "recovery mode" alert:
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If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

I'm using acrobat pro in my project after debuging the project and after opening a certain number of PDF files I receive the message: the maximum number of files opened has been reached, you have to close some files to continu.even doing that, I steel rec

I'm using acrobat pro in my project after debuging the project and after opening a certain number of PDF files I receive the message: the maximum number of files opened has been reached, you have to close some files to continu.even doing that, I steel receive the same message.Some one can tel what to do please? Thanks

Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I have aperture 3.2.4 on my laptop and have the serial number, but just bought a new MAC and I can't get the Ver 3.0 link to work. Anyone know how to move it from my laptop to our new mac?

I am talking about the Ver 3 download link that came with the purchase email.
That link is no longer available. Use "Migration Assistant" to copy your Applications from your old mac to the new Mac, then immediately run software update. Aperture Version 3.2 will not run on your new mac with Mavericks, you will have to Upgrade to version 3.4.5 at least - you can download this update from the Support page: Aperture 3.4.5
Then launch Aperture and enter your registration key and try now too update from version 3.4.5 to 3.5 from the AppStore. The AppStore will change your Aperture registration to an AppStore version, so you will able to reinstall by downloading from the AppSTore in future.
If you want transfer only Aperture and no other applications, do it manually: You will have to copy not only the application but folders from the libraries as well:
/Applications/Aperture.app
/Library/Application Support/Aperture/
~/Library/Application Support/Aperture/
Leonie

Elements 9 saved file "cannot open because it is the wrong type of file"

I have Windows XP. I just purchased Photoshop Elements 9.
I open a raw, tiff or jpg image in Elements 9, make changes to it and then save it as a tiff or jpg.
About a third of the time the icon for the saved image appears as a file and not a thumbnail of the image in my saved folder.
When I try to re-open it in Elements 9 I get the message "Cannot open because it is the wrong type of file"
I never had this problem with Elements 7.
Please help!
Mike

Every camera model has its own raw format, and Adobe can't update the camera raw plug-in until it gets the information from the manufacturer, and the process takes a while. You shouldn't have to wait more than a couple of months for this. In the meantime you can use the manufacturer's software, or try downloading the latest DNG converter to see if it can make DNG files from your camera that will work in ACR.
Incidentally, you're not talking to adobe here, just to other users like yourself.
The standlalone DNG converter download is here:
http://www.adobe.com/downloads/updates/
Just pick the DNG Converter for your platform from the pulldown menu.

.RW2 File "Cannot open because it is the wrong type of file" - P.E. 9

I just got the new Panesonic Lumix DMC-G3 and took some pictures with it today and found that Photoshop Elements couldn't open the pictures because they were the "wrong type of file". Now the file format is a Raw .RW2 and I have opened many of them before in the past and they have been just fine! I think it may be that Photoshop isn't updated yet, because I checked and I had no new updates but do any of you have any ideas as to how I could fix this?! (Besides switching to JPEG)
ADOBE IF YOU SEE THIS PLEASE UPDATE YOUR SOFTWARE SO YOUR CONSUMERS CAN OPEN THE LUMIX DMC-G3'S RAW FILES! THANK YOU!

Every camera model has its own raw format, and Adobe can't update the camera raw plug-in until it gets the information from the manufacturer, and the process takes a while. You shouldn't have to wait more than a couple of months for this. In the meantime you can use the manufacturer's software, or try downloading the latest DNG converter to see if it can make DNG files from your camera that will work in ACR.
Incidentally, you're not talking to adobe here, just to other users like yourself.
The standlalone DNG converter download is here:
http://www.adobe.com/downloads/updates/
Just pick the DNG Converter for your platform from the pulldown menu.

The # is not my # to send mysecurity code to. You have the wrong number on file & I need access to my account. Can Please call me at

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