The itouch says to connect to itunes when I do that, it says the divice is locked with a passcode.
Is there a way to bypass the passcode? The itouch will not go to the screen to let us enter the passcode. I reset the itouch and we still get the error message that itunes cannot connect to the device because it is locked with a passcode. We need to enter the passcode intothe device to unlock it.
What can we do? I have to believe there is a way around this without having to pay money to fix it.
Thanks!
Place the iPOd in recovry mode and then restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
BTW, this forum has a search feature so you can search for a previous discussion with your same problem. Your problem gets posted two or three dozen times each day.
Similar Messages
-
My iPod Touch 5th generation says disabled connect to itunes but when we connect to itunes it says on itunes that the ipod is locked with a passcode and to go onto the ipod and type in the passcode to proceed but the ipod is still locked. what do i do?
http://support.apple.com/kb/HT1212
-
When i connect to itunes, it says in itunes- Itunes could not connect to the ipad "Name" because the ipad is locked with a passcode, but ovbiously i cant unlock my ipad. HELP!!!
Hi mChelle,
Follow the instructions that best apply to your situation in the link below:
http://support.apple.com/kb/HT1212
Cheers,
GB
Oh - I see that you have that article linked to your post above. Read the entire paragraph in item #1. It tells you what to do if it is asking for a passcode. -
Hi have iphone 4 has been disabled says to connect to itunes when I do that it says enter passcode on phone but phone won't let me do that
Hey drcajkm,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M. -
my sons iPhone 5c is disabled, it says connect to iTunes, when we do that it says do you trust this computer and then it says you must confirm this on your phone, but I can't because it is disabled
http://support.apple.com/kb/ht1212
Look at the section titled:
If you have never synced your device with iTunes -
when i downloaded ios7 on my phone it prompted me to connect to itunes. when i did that it said that my phone is up to date, but it still wouldnt let me access my phone. the box under it said that if i am experiencing problems i can restore my phone to its original settings. if i do that will i lose everything on my phone?
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
Wrongly posted in iPhoto forum, should probably be posted here instead.
I want to remove the message that pops up every time i connect my IPhone that says: "Photos in the Camera Roll of "Name" cannot be imported because the device is locked with a passcode.".
This computer is not one that I want to import photos to (or sync with the iPhone), so this message is just very annoying, and it pops up all the time. I cannot find a way to disable this message. It is constantly appearing. No application is launching, I have turned off the iPhoto launch in the Image Capture app as well as in iPhoto. Thanks in advance if anyone has any information about this.Because your computer sees your phone, as it would see any digital camera, as long as you have photos in your camera role. Since you state you don't sync with this computer & have a passcode on your phone, that's why you get that message. The only way to prevent that message is either start syncing with this computer; remove the photos from your camera roll prior to connecting; or first turn off your passcode before you connect. Either that, or you live with it.
You shouldn't be storing photos in your camera roll anyway. iPhone camera roll is not designed for photo storage. You should be regularly importing them. -
I am trying to upload photos from my iPhone to my macbook but each time I plug my iPhone into the macbook, a message comes up which says my device is locked with a passcode and I cannot load the photos. When I plug my phone in, it is on the home screen and unlocked so I don't understand what I am doing wrong. This has never occurred before. Please help.
Get a powered USB hub.
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
Having just updated to the latest system 6.0 (10A403) Everytime when I connect my Iphone to my Mac and open iphoto with the phone connected, a warning window keeps popping up. Showing "Photos in the Camera Roll on "iPhone 4S" cannot be viewed or imported because the iPhone is locked with a passcode."
But it is not locked. The rest of the synch in iTunes seems to work fine but iPhoto says that there are no photos for importing, when thjere are many. Any assistance most appreciated. thanksReenable the password and then disable it. The message should no longer appear.
-
"Photos in the Camera Roll of "(your) iPhone" cannot be imported because the device is locked with a passcode. You must unlock the device to import them." That's the new error message when I plug in my iPhone 5 running the latest iOS 7.1 into the MacBook Pro running iPhoto '11 v.9.4.3. My Mac OSX is still 10.8.5.
So, I unlock the iPhone by entering the "passcode" before I plug it into the MBP and still iPhoto does nothing. At least it doesn't issue the error message above.
I've checked both iPhoto preferences and those for Photos and Camera in the Settings on the iPhone. There doesn't seem to be anything to change this lack of connectivity.
What next please?An hour-long phone discussion with Apple Support yesterday solved this question and sorted a couple of others.
As for this one, do not ignore any messages which pop up when you plug in your iPhone and ask "Trust this computer?". The correct reply is "Yes", not "Cancel".
OK, you cancelled like I did, thinking "What on earth is this for?". Mistake. You can force the issue by having iTunes open when you next plug in your iPhone. Tell the iPhone that it can trust its old friend, your computer and voila! Your photos can download into iPhoto again.
Thank you, Jay with Apple Sydney, Australia! -
Photos in the camera roll of "iPhone cannot be imported because the device is locked with a passcode. Tried just about everything - suggestions?
Because your computer sees your phone, as it would see any digital camera, as long as you have photos in your camera role. Since you state you don't sync with this computer & have a passcode on your phone, that's why you get that message. The only way to prevent that message is either start syncing with this computer; remove the photos from your camera roll prior to connecting; or first turn off your passcode before you connect. Either that, or you live with it.
You shouldn't be storing photos in your camera roll anyway. iPhone camera roll is not designed for photo storage. You should be regularly importing them. -
how to downolad pictures from a iphone 5 to a pc if the screen is broken and the iphone is locked with a passcode?
You won't be able to.
-
Tried restarting the phone. Didn't help.
Every time I connect the phone with the cable, the question to trust the MacBookPro comes up, which I answer 'Trust'. Doesn't help.
Tried restarting the mac. Didn't help.
Any suggestions would be appreciated- Thanks !Hi bhorv67,
Welcome to the Support Communities! The resource below explains the troubleshooting steps to take when your iPhone repeatedly asks to trust the MacBook Pro:
'Trust This Computer' alert on iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT202778
'Trust This Computer' alert on iPhone, iPad, or iPod touch
Learn about trusting computers with your iPhone, iPad, or iPod touch.
When you connect your iPhone, iPad, or iPod touch to a new computer or another device attempting to access the files of your iOS device, you'll see an alert asking you to verify that you trust the connected device. If you tap Trust, you'll allow this device to access files stored on your iOS device.
If your iOS device is passcode locked, you need to unlock the device before you'll see the alert.
To trust a computer:
Connect the computer or other device to your iOS device.
If your iOS device is locked with a passcode, unlock it.
Tap Trust.
If you're about to sync the device with iTunes, click Accept.
The trusted computer or device can access the files and settings of your iOS device. A trusted computer can sync with your iOS device, import photos, access movies and videos, contacts, and other such content, until you disconnect. The data stored on your iOS device isn't exposed before you enter your passcode (if enabled) and choose to trust the connected computer or device.
If you choose not to trust the connected computer, you can charge your device, but the connected computer won't be able to access any content on your device.
If you tap Trust, the computer will be trusted until you untrust all computers or you erase the device. If you tap Don't Trust, you'll see this alert each time you connect your device to that computer.
If you're using iOS 8 or later: To untrust all computers, tap Settings > General > Reset > Reset Location & Privacy. This will also reset your location and privacy settings. You can also untrust all computers by tapping Settings > General > Reset > Reset Network Settings. This will also reset your network settings.
Last Modified: Nov 8, 2014
I hope this information helps ....
- Judy -
Someone please help me, i really dont want to restore my iphone as i have really important things on it, the phone has not been backed up in a long while..
i dont know how this happend but i was trying to update tmy iphone like 2 days ago but the update didnt end up completing due to the battery percentage being below 50, anyways i ignored the update and thought id do it later, yesterday i got notifications saying that the phone will continue the update and restart in a few minutes or something along those lines i had the option to click restart later or something like that so i clicked on that, later on my phone died and i put it on charge, as it was turning on the apple logo came up with the dowload bar underneath it, you know when you update or restore your phone and it loads, it was like that, it was taking forever, like it took so long that i removed my phone from the charger and it just froze for a bit then turned off, when i tried turning it on again it told me to connect to itunes so i did and now its telling me that my phone is recovery mode and it needs to be restored!! Is there any way i could fix this problem without restoring my phone?
Thank youHey saandyy,
Thanks for using Apple Support Communities.
You can try to restart the iPhone to exit recovery mode.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Recovery mode erases your device and restores it, which should resolve the issue. If you previously synced with iTunes or iCloud, you may be able to restore from your backup after recovery.
Have a nice day,
Mario -
I have an iphone that was previously used by a former employee, the phone is locked with a passcode, I need to factory reset so I can issue the phone to a new employee, how do I go about this?
http://support.apple.com/kb/HT1808
Here you go however do be warned that if activation lock is on the device you will need to contact apple support
Maybe you are looking for
-
Problem to call a procedure in Oracle
Hi, I create a simple Oracle procedure like following CREATE OR REPLACE PROCEDURE util_session_insertion (in_user_id IN NUMBER, in_note IN VARCHAR2, v_next_id OUT NUMBER) IS BEGIN -- get next id SELECT session_id_seq.nextval INTO v_next_id FROM dual;
-
Help me delete photo's in the library!!!
I've just updated my ipod touch to ios 6 and still have over 500 pictures in my library that I previously synced to my ipod that I do not want now. How do I delete them? Help...
-
Kodo 2.3 speed of updates seems to improve a lot over 2.2.x. Probably due to tuned writes and statement caching(?) Speed of read seems to be a bit slower. I am wondering is it due to support for large queries? I would like to be able to configure Kod
-
Problem in movement type in return delivey
Hi, For return order , I configure the system to use Schedule line category "DN" movement type "651" , but after Post goods issue, system did not reduce the inventory of related Storage Location and did not create account document for this delivery.
-
Can't Find Rules Under MAIL Preferences
I have just upgraded to a G5 PowerPC and while setting up my mail (Mail version 2.1 (752/752.2)) I wanted to write a few rules. Per the help page on this subject I should find rules under the MAIL menu under preferences. The only item under preferenc