The itunes folder is on a locked disk
When i try to open iTunes, i have this.
Hello there, lilith83.
The following Knowledge Base article provides some great information for troubleshooting your issue. It's written for Windows XP but shouldn't be too different on Windows 7:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Similar Messages
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for this folder
Post this in the iTunes forum as it does not pertain to an iPod Shuffle.
https://discussions.apple.com/community/itunes
B-rock -
When trying to open itunes i'm receiving a message stating "this folder is on a locked disk or you do not have write permissions" Any idea what I need to do to get it working. The issue happened after I installed DJ Software
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914
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the message"The itun, library .itl file is locked, on a locked disk, or you do not have write permission for this file". i have windows 8. how why did this happen? how do i correct this and prevent another occurance? I am able to access itunes on my i5, ipad, and my old i4 that i use solely as my ipod now. At the time problem occurred, i was connected to ext hard drive that hold over 190GB music, to add to my library. I am now unable to add to my library using my laptop. any advise/help is greatly appreciated!!
I just had the same problem and was able to fix it after trying a couple of things I found after a search.
The solution that worked for me:
Find iTunes folder - it should be in C:\Program FIles (x86) or similar depending on your operating system
Right click the entire folder (no need to open it) and click properties
Click the security tab
Click edit and highlight the user name under which you logged in.
Click the box next to full in the allow column, which should check everything
Click apply
Open iTunes
This worked for me. -
I can't reopen my iTunes after I have to force quit when it does not respond. I get this message:
"The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file."
I've read to do the solutions. I right clicked on both the iTunes and Music folder and went to info for each. On both the lock at the bottom of the Get Info was locked. All of my users including admin can read and write all files within those folders. They are even a shared folder. I clicked on the lock to unlock it, typed in my admin password, and went to the gear to apply to all files inside. After doing that I keep getting the saved message.
I tried another way that I've found online to move my ituneslibrary folder to the desktop and then open my iTunes. In theory the iTunes is supposed to ask for where the iTunes library is. Once that is prompted you quit iTunes and drag the iTunes Library folder back to the folder from the desktop and reopen iTunes to apprently solve the problem. However, when I move the iTunes Library file to the desktop and try to reopne iTunes the icon just keeps bouncing and when I right click the application does not respond.
This problem is only resolved if I restart/shut down my macbook pro which is a 15-inch Core 2 Duo with intel. It will be 5 years old in December. I currently have Lion and the latest iTunes 10.5. This problem started in late December.If you hold down the option key when starting iTunes, it will allow you to select a library or create a new one.
You can create a new one, and then add all of your iTunes music back in by simply dragging the old iTunes music file onto iTunes.
There are more detailed instructions at http://support.apple.com/kb/HT1451#
It will show you how to re-build your iTunes database file. -
I have just opened ITunes on my Mac and the following error occurred "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". When I setup my Mac I created a shared user area to contain my ITunes library so that I could share it with another user logged onto my Mac. However the error above gives me the impression that the library file is locked... I've checked and it does not seem to be locked under the "get info" fie information. Has anyone come across this before and found a solution?
You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter. That's also done in Get Info for the file or folder concerned.
Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914 -
Hi there, can anyone please help? Download itunes and it says The Itunes library .itl file is locked, or on a locked disk or you do not have write permission for this file.
Holding down the shift key while iTunes is opening. That will bring up the 'choose iTunes library' dialog. Select 'Choose LIbrary' from the choices and navigate to your music folder and iTunes music folder.
Or refer to this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866 -
I have downloaded the most recent itunes on my new computer with windows 8 but when I attempt to get in I get this message "The itunes library.itl file is locked, ona locked disk, or you do not have write permission for this file." How do i fix this?
Repair iTunes Security Permissions
Right-click on your main iTunes folder and click Properties, then go to the Securitytab and click Advanced. Use the Change Permissions... button grant to your account (or the Users group) and SYSTEM full control of this folder, subfolders and files, then tick the option to Replace permissions entries... which will repair permissions throughout the library. When complete switch to the General tab, click in the Read-only check box to clear it, then click Apply.
If you don't have the option to change the permissions then use the Owner tab and Edit... button to take ownership from an account with administrator privileges. Tick the option to Replace owner on subcontainers and objects.
Repeat with the media folder if it isn't stored inside the main iTunes folder.
If you've brought over the library from another computer you may also want to remove any "mystery" identities (S<string of dashes & digts>) that have come over from the old computer...
The images above are from Windows 7. Hopefully the system isn't too different in Windows 8.
tt2 -
Have tried to install Itunes on laptop running 32 bit Windows 7 - it says it installed successfully but then when I click to open I get the message "the folder is on a locked disk or you do not have write permissions for this folder."
You will have to descripe where the drive is and much more.
Then go and look at the drive and folder and who has group ownership policy and more.
It would have to be a guess, plus "20 questions" but why post here? when there are Snow Leopard, iMac, and of course, iTunes, Community forums.
https://discussions.apple.com/community/itunes
http://www.apple.com/support/itunes
But this is not iTunes, it is a workstation community -
iTunes won't open.
I get this message: The iTunes Library .itl file is locked, on a locked disk or you do not have write permission for this file.This may indicate a corrupt preference file with iTunes trying to open the wrong location. Try holding down shift as you launch iTunes then choose the correct file, normally <User's Music>\iTunes\iTunes Library.itl. See iTunes: How to open an alternate iTunes Library file or create a new one.
tt2 -
Have tried to connect and sync my iphone 4 to my computer in itunes but this message keeps coming up The itunes Library .itl file is locked on a locked disk. or you do not have write permission for this file.
I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows. -
Hi I have downloaded the latest iTune Software on Windows 7. I went to open the file and it won't execute, I small box keeps popping up with this message:-
"The iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file".
I have tried to change the permission but nothing happens. Can anyone please give help me or give me some advise how I can fix this problem.
Please email me at [email protected]
Thanking you kindly
Marina DunnI have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows. -
iTunes is unable to run. I tried to run iTunes and a message comes up that says "the iTunes library.itl file is locked, on a locked disk, or you do not have write permission for this file." what is the solution to unlock it ?!
I have tried both suggestions, unfortunately neither fixed this for me. Hoping there's another possible fix. Thanks in advance.
Empty/corrupt iTunes library after upgrade/crash and/or Repair security permissions for iTunes for Windows. -
The iTunes Library.itl file is locked, on a locked disk, or...
I started getting this message one day after copying some files onto my external harddrive (Hasn't worked since): "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file." Does anybody know what this means? It pops up right after it installs and just before the iTunes window opens. I've downloaded it over and over again. It asks if I want it fixed or removed; I've tried both. Epic failure. Any suggestions?
Ok so since we're all getting desperate. Here's a quote from another forum which someone else posted saying it fixed the issue. Again though, no guarantees as this isn't from some official source.
+"In Windows, some background processes can cause issues for other programs and processes. These conflicts can prevent applications such as iTunes and QuickTime Player from working correctly, opening, or even installing. You might be able to resolve these conflicts by disabling some items using the System Configuration Utility (MSCONFIG) in Windows XP. This utility is not included with Windows 2000.+
+Important: Disabling third-party System Services and Startup Items can prevent some software or OEM hardware on your computer from working correctly. For example, this can affect the CD/DVD control buttons on portable computers.+
+1. On the Start menu, click Run. A Run window (command prompt) appears.+
+2. Type msconfig in the Open field and click OK. The System Configuration Utility opens.+
+3. Click the General tab.+
+4. Select the "Selective Startup" option.+
+5. Deselect the "Load Startup Items" checkbox.+
+6. Click the Startup tab.+
+7. Select the "iTunesHelper" and "qttask" checkboxes in the list.+
+8. Click the Services tab.+
+9. Make sure that "Hide All Microsoft Services" is selected.+
+10. Click Disable All.+
+11. Select the iPodService checkbox in the list.+
+12. Click OK.+
+13. Click Restart.+
+If following these steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one or a few at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict. You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to recur."+
Here's the source: http://www.unexplained-mysteries.com/forum/index.php?showtopic=54707 -
Okay here goes. I am having the problem mentioned above and I have already made sure that me (Administrator), all the users on my computer, and system have all boxes checked off in the properties > security tab under the itunes library.itl. I've checked and unchecked the read-only option and niether has done any good. I've also fiddled with the two options in the advanced tab to archive/unarchive and it also hasn't done anything. The last thing someone mentioned was the just right click itunes and run as administrator. Nope. Nada. Zip. So I'd love for anyone whose has the regular options fail give me some advice. I have windows 7 and maybe I messed around in the folder once but I don't remember this happening right afterwards so..? Someone mentioned that uninstalling didn't work for them so I'd rather not deal with it (and the worry of if I lose my music or not). Please help!!!!
And I found a post of someone having to talk to a technician for 50$ and that's...uhm..no thanks.I fixed it finally, took forever. Everyone kept saying to edit the itunes library.itl file but what worked for me was right clicked the itunes folder and changing the properties for that. I unchecked read-only and it worked. ^^ Hope this helps anyone else with the problem.
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