The iTunes slider in windows volume has a greyed out 'ghost' at the correct volume.

As in this image:
Does anyone have any ideas?

You can try a couple things. You may wish to try and rebuild your iTunes Library. At times if this gets corrupted it could cause possible freezing when launching itunes or using iTunes.
Posted below is the article for that.
How to re-create your iTunes Library
http://docs.info.apple.com/article.html?artnum=93313
or
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://docs.info.apple.com/article.html?artnum=302856
You will also want to try a basic Uninstall and Install of the iTunes Software. Also ensure you have the latest version of iTunes and Quicktime. If you get the iTunes bundle it will include the update for both.
You may also wish to create a new user and see what kind of results you get. If the issue is still the same. You may want to follow the article below. It speaks about cleaning out Apple Software and hidden files and folders. Since all your music is on a backup HD you do not have to worry about deleting any of it as it is already backed up.
http://docs.info.apple.com/article.html?artnum=93976
Trouble installing iTunes or QuickTime for Windows
Please post back here if you need further assistance.

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