The iTunes store charged me from the Credit card double the price twice why?
I bought two apps from the app store
Both were taken in double the amount from my credit card
I wonder why؟؟؟؟؟؟؟؟؟؟؟؟
Hi ...
How to report an issue with Your iTunes Store purchase
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Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help
If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Dear all!
Please help me with this!
I have just create an apple id and when I want to sign in iTunes store, the message ( this apple Id has not yet been used in the iTunes store please) appears and when I tap the review, again billing information is asked I don't know how complete this section without credit cars and authorize my account please help me with this. Plz, plz plz plz help me?Hi, I had this problem as well. Everyone kept telling me just to select the "None" option next to the credit card choices -- but I didn't HAVE a "None" option and was getting very frustrated!
It turns out that in this case, you do have to add a credit card to finish creating your Apple ID. Then as soon as it's created, you can go to "Account" at the bottom and immediately remove your credit card information. This worked for me -- my credit card was only in the system for about 15 seconds before I was able to remove it with no problem.
Hopefully this works for you as well!!
Unless you don't have a credit card at all, in which case there might not be a solution. I have a credit card and just didn't want my information stored by Apple. Anyway, good luck! -
I cannot download any apps used both my debit and credit card and both apple usernames i just dont understand plz help
EdwardGlenn wrote:
Lol the U.S.A.
And I would have no way of knowing that since you are not showing a location in your profile. This forum has users from all over the world looking for support.
Anyway, good luck. I hope that you are able to get this resolved quickly. -
HT1420 the itune store will not except my visa card on the ipod please authorize
I tried to put my visa card number on the ipod and it wanted me to contact itunes about it
These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.
Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.
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ok... i am trying to sign into my apple account in the itunes store on my ipod and i have all the correct data for my credit card and it says " your payment information does not match your banks records. try again or nenter a new payment method. " what does this mean and how can i fix it??
- See:
]iTunes Store: My credit card's security code or zip code does not match my bank's records
- If still problem contact iTunes by:
Contact iTunes -
Hi, I just wanted to buy two iphones from the apple store usa with a lebanese credit card. Is it possible?
The US Apple Store accepts US-issued credit cards only. And they will ship only to a US address. Whether or not a physical Apple Store would accept a Lebanese credit card I don't know.
Regards. -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I have purchased a ringtone in the iTunes Store for my iPad, and I cannot find the download together with my music. I have received the invoice but I have no product. I am working with iOS6, if that helps. Can anybody help me?
I am confused. Do you mean you found the music, not the tones, or you can't find either?
If the former, then this is normal. You can't redownload tones from the Cloud. -
Hello together, I've a problem with some songs in my playlists on my new ipod touch. The error message says that the replay of the song isn't possible because the song isn't available or through DRM is restricted. All the songs are buyed in the iTunes Store. Give it a solution to activate the songs on my ipod touch ?
Do the non-syncing songs play in iTunes?
Were the syncing and non-syncing songs purchased with the same account?
Can you directly download the the songs to the iPod? See:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?
The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future? -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I have Windows 8 64 bit. iTunes works fine with my iPHONE but when I try to go to the iTunes store it loads to about 80% and then the message "iTunes has stopped working"
COPY QTMovieWin.dll FROM c:\program files (x86)\common files\apple\apple application support\ INTO c:\program files (x86)/iTunes"
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When I am in the iTunes store site and listening to samples of music the songs stop playing after 12 seconds. Does anyone know a way to get it to play the full one and one half minutes?
I have a similar problem with at least two songs that I know of, one is an iTunes download (encrypted) the other was imported from a CD using iTunes (no encryption). Both songs play 2-3 seconds then immediately go to the next song. The "weird" thing -- I plugged my iPod into my new MacBook which has no songs other than what are on my iPod (i.e., not playing the song from another source) and both songs play fine. Unplug the iPod from the computer, plug in headphones and the songs skip again.
I've gone through the 5 R's as well, with no luck.
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