The itunes store is not is not loading

someone please help!!!!!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

  • The iTunes store does not load when I open it

    So I recently had to install the latest version of iTunes after I upgraded to the newest version of iOS on my iPhone 4 (iOS 6.0.1) because the older iTunes version wasn't compatable with the newest iOS version. I had been using a much older version of iTunes becuase every time I would update the iTunes store without fail would stop working. I spent almost an entire day trying to fix it like 6-8 months ago and I finally got it to work with one of the older versions, which was why I was mad that I had to update it again.
    Anyways, the iTunes store will not load at all. Everytime I open up iTunes on my computer (I have Windows Vista) and I try to go to the iTunes store, it never loads. It keeps saying "Accessing iTunes Store" (see image). I have tried to wait it out, but nothing ever changes.
    I have already tried reinstalling iTunes and tried reinstalling the newest version, neither of which helped. I also tried what they suggested at http://support.apple.com/kb/TS4123 but the only item that came up under the Winsock Providers tab was the Apple one.
    Not sure what else to do. Any suggestions?

    That's exactly like saying, "Hey, try this.  It didn't work either.  Good luck!"
    It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

  • The iTunes store will not load. what can I do?

    The iTunes store will not load. What can I do?

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • The itunes store will not load.  There are no errors, it just loads halfway, stops.  My intethen rnet is working fine.  I can't download any new songs.

    My itunes store will not load.  There are no error messages.  It loads half way, then stops.  My internet is working fine.  I can't download any songs.

    There are at least 20 threads pertaining to this problem (some from last year, one I saw was from 2006). I suggest anyone who visits this thread redirect to https://discussions.apple.com/thread/3223139?start=0&tstart=0. It has the two most popular solutions and anyone with ongoing issues can discuss and/or form an unruly mob there.

  • The itunes store will not load up, i have 10.5

    the load bar goes about half way across, then stops. It will let me look at my acount, sync and use genius. But it refuses to go to the store. It was, for a fact, working just last week. I've checked my firewalls and ports. Everything looks fine. Its almost like the store is down.

    nope, not fixed, I'm using Avast, I've done everything. Triple checked all my ports and pop-up blockers. Turned off avast. Did a flushdns. Nothing is working.

  • Itunes store will not load to create a new account

    There are four members of my family.  Each family member has their own Windows user account, three with an itunes account.  I have been trying to create an account for my youngest son for three hours.  The itunes store will not load and gives a "not connected" message. The internet is working fine, and all three of the rest of us can access itunes and the store.  I have turned off all parental controls that could have been messing istore up.  How do I fix this?

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • ITunes store will not load. Im at a loss

    For about 3 days now the iTunes store will not load. It merely reaches this point:
    +One Moment Please.+
    +Connecting to the iTunes Store.+
    Loading
    +If iTunes doesn't open, click the iTunes application icon in your Dock or Windows Task Bar.+
    (note this message is not from Safari it is from the iTunes Store window in iTunes) I have looked at the FAQ on this site and it's best suggestion was to reset the keychain which I have done, and to check that I have the latest iTunes which I think I do. (iTunes 9.0.3 (15)) Yet it has not worked.
    When I try to update my applications for my iTouch it comes up with a message box saying:
    +Could not complete the iTunes Store request. The store may be busy.+
    +Check your Internet connection or try again later+
    As I said I have waited 3 days for the iTunes store not to be busy. I'm fairly new to macs so don't even really know how to go about diagnosing the issue or posting logs for you guys to look at if that would even help?
    So your advice would be appreciated.
    Thanks
    Brad

    iTunes 9+ uses the Safari 4.0.3 or higher engine to connect to the iTunes Store. Check if your Safari is up to date. If you need an update, get it here (be sure to tick the Snow Leopard version): http://www.apple.com/safari/download/
    Also, check in Safari > Preferences > Security and check that your cookies setting is either Always or Only from sites I visit.
    If your problem still persists, look at this document for some solutions: iTunes for Mac: Possible iTunes Store errors, http://support.apple.com/kb/HT1412

  • ITunes Store will not load. Upgraded, diagnostic is ok, can get radio.

    I've upgraded iTunes. I've run the diagnostic and it's ok. I can get the radio stations to play, but the iTunes store will not load. It takes about 3 minutes to "access" and then I get the Apple logo in the yellow top loading bar, and "iTunes Store" in the display area. No other messages. However, when I right click the iTunes icon on my computer (Windows Vista) and run as administrator, I get access to the iTunes store, but my music library has only 15-20 songs in it. Any help would be appreciated.

    Hey, I read another discussion with the same issue and did a winstock reset. I thought it didn't work so I got ****** off an shut the computer down with yet another failed solution. When i logged back in it worked. Finally. I've been with out itunes store for over a month.

  • TS1424 downloaded itunes and itunes store will not load

    I've installed Itunes from the Apple website, I need to access my account to deauthorise all previous computers however the Itunes store will not load up,any ideas?

    What I don't get about this community is how come we have to rely on other users to guess how to fix major problem....SHOULDN'T BE Apple's duty to surf these users issues and give the RIGHT ANSWER ASAP!!!!!
    Anyway I got the same problem...app store stuck!
    Anybody? Any Apple technician around no?
    Thanks
    Carlo

  • Itunes store is not loading after update to ios 7

    I have an iphone 4s. I have recently updated to ios 7 and ios 7.0.2. The iTunes Stores is not loading anymore. I have signed in and out several times but it does not work. Any help? Tks.

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If that doesn't help, restore your iPhone >  iTunes: Restoring iOS software
    No data is lost due to a reset.

  • TS1702 I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

    I can't install apps directly from my ipad. It says "can not connect to the iTunes Store". However I can load them on my i touch and then load the app Thursday wifi. Any ideal?

    You will need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • When I open up my itunes the itunes store looks like it is loading but will not open

    When I open up my itunes the itunes store looks like it is loading but will not open

    I imagine this is a bit late for you, but to anyone else running into this problem, try the trick mentioned by VFSchreiber in this thread:
    Re: Why won't my iTunes movie rental play or download?
    This worked for me when I ran into the same issue (can scroll through rented movie but can't play it).  Just switch iTunes to the MiniPlayer (in the Window menu) and then back to the normal player.  Apparently, you may need to do this a few times. It sounds odd (and I didn't really expect it to work), but it fixed the problem for me.

  • My itunes store will not load i keep getting a blank white screen

    My itunes store will not load when i click on the store a blank white screen will come up and only that

    I have a MacBook Pro and it could be a really simple solution. I had the same problem after updating my iTunes. I finally got through to a guy at Apple who took the time to help me. I use Firefox everyday, but apparently the iTunes Store runs off of Safari. All I had to do was download the most recent version of Safari. Literally, that was it. So easy. Link to the new Safari for Snow Leopard:
    http://support.apple.com/kb/dl1569?viewlocale=en_US

  • Itunes store will not load please help

    I am having a lot of trubble itunes store will not load can anyone help please help

    I had the big stupid NoN response from the Itunes store and spent days researching.  Begin at
    http://www.apple.com/support/itunes/troubleshooting/
    Lotsa good stuff there.
    In the end I found a software conflict with Speedbit's SpeedOptimizer v2.xx   aka  SPO.exe in my taskmanager's process list.
    I found that by watching Norton Firewall complain about stuff while running in ADVANCED mode.
    Happy hunting.

  • Itunes store will not load stops half way

    Itune store will not load it stops half way I get downloads from itunes but the store will not load it all started after i upgraded to 10.5

    happened to me too.
    uninstalled, installed again- NOTHING
    uninstalled tried to install 10.4- NOTHING apparently theres a .itl file that was created by a newer version of itunes (the 10.5)
    uninstalled anything apple on my computer, deleted the .itl file, installed 10.4- itunes store was back. And I could even sync my iphone.
    Updated to itunes 10.5 via the check for updates tab (under 'help' on itunes)- NOTHING
    so yeah, am back to being stuck. can itunes release an update to this already, sigh!
    Reason I cant stick to 10.4 is thta iOS5 doesnt sync on 10.4, sigh sigh!

  • Itunes Store will not load again.

    Here we go again. Upgraded to iTunes 10.5, now iTunes Store will not load again in iTUnes. Tried the prior answer in Aug. 17, but does not work this time. Uninstalled iTunes and Apple App. Servce and Quicktime. Reinstalled iTunes from new download. Still not working. Using on XP sp3 machine. iTunes diagnostic says nothing wrong. It connects, but nothing shows in iTunes, just a blank screen. HELP....

    That's exactly like saying, "Hey, try this.  It didn't work either.  Good luck!"
    It's the high-percentage play with the particular symptom set being reported. High-percentage implies that it doesn't work for some people. (Otherwise it'd be a 100% play.) So, it still makes sense for people to try it, even if it doesn't work for some people, because it does work for most people. Check other posts by wiclee using that set of instructions to get a better feel for the reliability of the advice in these circumstances. (Granted, that's a bit tricky given that only about 10-20 percent of people report back to say whether or not any advice (on any given topic) actually works.)

Maybe you are looking for