'The iTunes Store is temporarily unable to process purchases' when downloading an app on iphone 4s

App store on iphone 4s has been working fine, but I went on it today and was unable to update any of my apps or download any new ones. After clicking install or update, and asking for my apple id password, it came up with a message saying 'iTunes Store temporarily unable to process purchases. You may continue to browse the store, but please try your purchase again later'.
How long will this last for, and is there any way to solve it?
Im from the UK btw

Me too, posted on Windows as well. Just tried again (8/5/08, 3:00 pm PST) and am currently downloading episodes 3 & 4, but now it doesn't recognize that I should be able to download episodes 1 & 2. Already bought 1 on another computer in the house to test firewall problem theory suggested by support.
Support hasn't arrived at any solutions, but they do respond and I ended up with 4 video credits, so I'm thinking I'll just re-buy the missing episodes and call it even.
I had the same problem with Mad Men season pass, got episode 1 as expected, can no longer get episode 2--has vanished as a waiting download.

Similar Messages

  • The itunes store is temporarily unable to process purchases- anyone else having problem logging in?

    Hi,
    It is really making me angry...just need to know if anyone else is having this problem or is it just me?

    Hmmm does this happen often? Seems like it when I google that it happened several times before....it is really annoying that Apple doesnt inform us users at Itunes Stores when a problem like this occurs......dont u think?

  • My old laptop broke. Now I have a MacBook Pro. When I click on Purchases on the iTunes Store I can't see my Purchased music. Just Apps and Books. I have authorised my Mac but still can't download my music. How can I get my music back?

    Help

    Downloading past purchases from the App Store, iBookstore, and iTunes Store
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  • We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later.

    Please can someone help. I keep on getting this when I try and buy a song or upgrade my iPhone aps. I have got the latest iTunes on my 15" MacBook Pro with OS X 10.8.5 (12F37). Last week I changed my password on //appleid.apple.com I could the access my account in iTunes. I have tried to log on to my account / view my account in itunes / buy a song and tried upgrading my apps, but I can't do anything now. it is frustrating. Please, please, please can someone help. :-)

    Unsure if this will help anyone but I had the same problem with the message always coming up when I tried to login: "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    What I couldn't understand was that I could log into iTunes online, but not through the iTunes app, becoming very frustrated I went to drastic measures to get everything working again - although I found this post after I had success.
    To add to the issue, my iPhone (4S - iOS7) was visible on iTunes (latest version), but some of my apps had failed to sync (showing grey on my iPhone and being unable to delete them), causing further issues and adding to my frustrations....which attributed to the drastic measures posted below.
    (You may want to try following the above posts before following my method)
    **** Apple support provided me with an email containing many links, all of which didn't really help me, but I'll post anyway, just incase they assist someone else:
    "Dear Luke,
    Thank you for writing to iTunes Store Customer Support, my name is Indra and I'll be assisting to you with your concern.
    I understand that you are unable to login to your iTunes store account and getting message that the iTunes Store is temporarily unavailable. I can imagine you must be eager to access your account and I will do my best to resolve this issue.
    Luke, as an advisor for the iTunes Store, I handle issues related to billing, downloading, customer accounts, and the items available on the iTunes Store. Although your question falls outside of my area of specialty, I will be happy to assist you with resolving your issue.
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    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    These articles have helped other Windows users resolve connection issues:
    iTunes for Windows: iTunes Store connection troubleshooting
    http://support.apple.com/kb/HT1527
    iTunes for Windows: Could not establish a secure connection to the iTunes Store
    http://support.apple.com/kb/TS1470
    iTunes for Windows: can't access the Internet if proxy settings are incorrect
    http://support.apple.com/kb/TS1490
    iTunes: Troubleshooting security software issues
    http://support.apple.com/kb/TS3125
    Firewall, virus-protection, and web-acceleration software can prevent you from connecting to the iTunes Store. You might not be able to connect even if the software appears to be configured to allow full access to the iTunes Store. You can use the MSCONFIG utility to determine if software on your computer is preventing access to the iTunes Store. For detailed instructions, please refer to the following article:
    Using Msconfig to troubleshoot conflicts in Windows Vista and Windows 7
    http://support.apple.com/kb/HT2292
    If the articles above don't help you connect to the iTunes Store, I suggest testing to see if this issue occurs while you are signed in to a new user account on your computer. To learn how to create a new user account in your version of Windows, please read the article below for your operating system:
    How to create and configure user accounts in Windows XP
    http://support.microsoft.com/kb/279783
    Windows Vista: Create a user account
    http://windows.microsoft.com/en-US/windows-vista/Create-a-user-account
    Windows 7: Create a user account
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account
    Windows 8: Create a user account
    http://windows.microsoft.com/en-us/windows-8/create-user-account
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    If you require more assistance, you may wish to call our AppleCare technical support team. A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To find the appropriate phone number, please visit:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    I hope that the information provided above is helpful.
    Thank you for contacting us and have a nice day!
    Sincerely,
    iTunes Store Customer Support
    http://www.apple.com/support/itunes/ww/"
    But if the above doesn't work for you then you can follow my method...in the end, I perfomed the following actions which did work:
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    2).  Located the iTunes folder containing media, Previous Libraries etc (normally located under your Music folder) and simply moved it to my desktop. (can't afford to delete)
    3). Downloaded iTunes.
    4). Plugged my iPhone into my laptop and moved all contents across to my desktop (photo's).
    5). Restored my iPhone erasing ALL data (extreme but desperate measures were required) - you may want to back it up, but I personally didn't have anything that I couldn't afford to loose on it.
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              > iCloud - Contacts turned off
              > Mail, Contacts, Calendars - iCloud Contacts turned off (same end result)
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    9). Followed the normal iTunes install prompts, setting it up as new. (making sure I had NO apps or music - clean slate)
    10). Plugged my iPhone into my laptop, waiting for it to appear as it normally does.
    11). Checked for iOS updates and iTunes updates (all good)
    12). Checked Sync Contacts with Outlook (opening Outlook at the same time) - Calendars I left to the iCloud
    13). APPLY....once sync finally completed (this time SUCCESSFUL) I was able to click iTunes Store and LOG IN.....finally!
    I probably didn't have to perform all 13 steps, but that's exactly what I did to get everything working again!
    There is probably someone out there who will be able to explain why I couldn't login to iTunes, why many of my apps didn't load onto my iPhone correctly, why everything failed to sync and probably able to shorten the above 13 steps to a quick fix.... but for now, everything is finally working and my 48hrs of frustration has come to an stress free end!

  • "The iTunes store is temporarily unavailable. Please try again later."

    We got the "The iTunes store is temporarily unavailable. Please try again later." error after purchasing the movie "Tammy".
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    Just Sharing...

    Yes, it does sound like software on your comptuer may be preventing you from accessing the iTunes Store. You may want to try using MSCONFIG to determine what software is conflicting. The process is not difficult, although it is a little time consuming. Here's how:
    Using MSCONFIG to troubleshoot conflicts in Windows XP
    Hope that helps!
    iMac   Mac OS X (10.4.9)  

  • I can log into my itunes account on my friends computer however for 3 months now she has been getting the following message "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later" Why is this?

    Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
    I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
    Microsoft Windows XP Professional Service Pack 3 (Build 2600)
    Hewlett-Packard hp workstation xw4200
    iTunes 11.1.1.11
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 2.3.6
    iPod Updater Library 11.1f5
    VoiceOver Kit 1.4.2 (222093/222742)
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.0.0.117
    Apple Mobile Device Driver 1.59.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0012B4A009D5EBF0
    Current user is an administrator.
    The current local date and time is 2013-10-08 22:38:51.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    NVIDIA Quadro FX 540
    **** External Plug-ins Information ****
    No external plug-ins installed.
    iPodService 11.1.1.11 is currently running.
    iTunesHelper 11.1.1.11 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:           {CF4127E8-FA53-4985-9CB6-F74A04C92757}
    Description:                 Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
    IP Address:                 10.0.0.1
    Subnet Mask:             255.255.255.0
    Default Gateway:       10.0.0.138
    DHCP Enabled:          Yes
    DHCP Server:             10.0.0.138
    Lease Obtained:         Tue Oct 08 22:19:05 2013
    Lease Expires:           Tue Oct 15 22:19:05 2013
    DNS Servers:              10.0.0.138
    Active Connection:    LAN Connection
    Connected:                  Yes
    Online:                          Yes
    Using Modem:            No
    Using LAN:                  Yes
    Using Proxy:               No
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was unsuccessful.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2013-10-08 22:21:42.

    Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?

  • TS3297 i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start

    i can no longer connect to itunes. a message comes up "we could not complete your itunes request. The itunes store is temporarily unavailable. please try again later. but when i use a different acct. it goes through right away . why did this start happening?

    I don't know - but I am having the same problem and have not had any useful help from Apple Support.  Everything they told be to do has been done and it hasn't fixed the problem.

  • I cannot access the iTunes store from any of my computers.  When I updated to v. 10.7 it made my laptop unable to access. I have installed and uninstalled numerous times.

    I cannot access the iTunes store from any of my computers.  When I updated to v. 10.7 it made my laptop unable to access just like with my two desktops. I have installed and uninstalled numerous times.

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    Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
    LENOVO Lenovo H420
    iTunes 10.7.0.21
    QuickTime not available
    FairPlay 2.2.19
    Apple Application Support 2.2.2
    iPod Updater Library 10.0d2
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 6.0.0.59
    Apple Mobile Device Driver 1.62.0.0
    Bonjour 3.0.0.10 (333.10)
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 0015AF9C035D73D0
    Current user is not an administrator.
    The current local date and time is 2012-09-15 18:28:21.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Intel(R) HD Graphics Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name: {EF6BBA91-21E3-44BD-828F-794CBBBFC89D}
    Description: Intel(R) 82579V Gigabit Network Connection
    IP Address: 192.168.1.10
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.1
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    Lease Obtained: Sat Sep 15 17:52:30 2012
    Lease Expires: Sun Sep 16 17:52:30 2012
    DNS Servers: 192.168.1.1
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
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    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2012-04-29 17:37:19.
    **** Device Connectivity Tests ****
    iPodService 10.7.0.21 (x64) is currently running.
    iTunesHelper 10.7.0.21 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly.
    Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Connected Device Information:
    Brooke, iPod touch (2nd generation) running firmware version 4.2.1
    Serial Number: 9E******75J
    Most Recent Devices Not Currently Connected:
    iPod nano (6th Generation) running firmware version 1.2
    Serial Number: DC*******DVY
    iPhone 4S running firmware version 5.1.1
    Serial Number: C8*******TF9
    iPad 2 running firmware version 5.1.1
    Serial Number: DK*******FHW
    **** Device Sync Tests ****
    Sync tests completed successfully.
    <Edited by Host>

  • Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

    Keep having isues trying to download music...Message states we could not complete Itunes Store request. The Itunes store is temporarily unavailable Please try again later. It has now been 3 days. Anybody know what the fix is..Cheers

    Hi, bradley158. 
    Thank you for visiting Apple Support Communities. 
    Here are a the best troubleshooting articles when experiencing issues download content from the iTunes Store. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • I have windows xp and I keep getting the iTunes store is temporarily unavailable.  Please try again later. Some please help?

    I've tried everything and still can't get my ITunes to work
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    Hello dproctor4,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later."
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
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    Mario

  • TS1368 what is the problem if the message ,We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown

    what is the problem if the message -We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later is shown

    The store isn't unavailable, I can login via my iPhone and iPad but not via iTunes on my Windows PC. I've had this problem all weekend and still getting it today.  I'm running the latest version of iTunes, I've uninstalled and reinstalled Safari as someone on another site suggested, no difference. I have all the latest Windows updates.
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    Anyone have any ideas please?
    Thanks.

  • TS1424 The iTunes store is temporarily unavailable. Please try again later.

    I can't to login to my account via iTunes on my PC.  When I enter the apple id and password, I get an error that says "The iTunes store is temporarily unavailable. Please try again later."  If I purposely enter a wrong password, iTunes will recognize the password as wrong.  If I try a different apple id and password they will work.  I only get this error when I try to use use the one apple id and the correct password.  I can access the account via the apple id web page and on my ipad and ipod as well.  This appears to be an account issue not a computer issue.  I have tried to log in with the apple id on itunes I have on another computer and I get the same error.  Has anyone seen this?

    Found solution in another post.  https://discussions.apple.com/message/23176442#23176442

  • When i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

    when i try and authorize my computer with itunes it says the itunes store is temporarily unavailable

    Hello Alark26,
    Thanks for using Apple Support Communities.
    If you're continuing to receive the error where you cannot connect to the iTunes Store, I'd like you to please follow the directions outlined below.
    Troubleshoot issues in Windows
    If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
    Update iTunes to the latest version.
    If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
    Try the steps to troubleshoot iTunes Store connectivity in Windows.
    As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
    Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
    If you're receiving a specific error message, follow these steps.
    If the issue still persists, contact your Internet service provider and confirm that these ports and serversare enabled over your network.
    Note: The hosts file may be blocking the iTunes Store.
    Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.
    Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.
    To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
    You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
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    Drag the original hosts file to your desktop.
    Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
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    Choose Edit > Delete.
    Choose File > Save.
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    Right-click the duplicate file, and choose Rename.
    Type "hosts" (without quotation marks) and press Enter.
    Restart your computer and try connecting to the iTunes Store.
     If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues. 
     Learn more
    If the steps above didn't resolve your issue, be sure that your specific alert isn't listed as a possible iTunes Store error. Then, if your issue is still unresolved, follow these steps.
    Can't connect to the iTunes Store - Apple Support
    Take care,
    Alex H.

  • The itune store is temporarily unavailable . error

    when i'm login in itune then a erroe msg show
    the itune store is temporarily unavailable

    Hi maddy_Singh,
    Thanks for visiting Apple Support Communities.
    If you're having trouble connecting to the iTunes Store, see this article for troubleshooting steps that can help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • HT1420 i can not access my account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavialable,but i can sign into the apple website.

    i cannot access my itunes account when i try to sign into itunes. it keeps saying the itunes store is temporarily unavailable, but i can sign into the apple website.

    That means you have to sign into/view your account and review you account and make sure you have a valid payment method specified in your account.

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