The itunes store will not load.  There are no errors, it just loads halfway, stops.  My intethen rnet is working fine.  I can't download any new songs.

My itunes store will not load.  There are no error messages.  It loads half way, then stops.  My internet is working fine.  I can't download any songs.

There are at least 20 threads pertaining to this problem (some from last year, one I saw was from 2006). I suggest anyone who visits this thread redirect to https://discussions.apple.com/thread/3223139?start=0&tstart=0. It has the two most popular solutions and anyone with ongoing issues can discuss and/or form an unruly mob there.

Similar Messages

  • The iTunes store will not load. what can I do?

    The iTunes store will not load. What can I do?

    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • I have itunes version 8.2 and would like to avoid downloading a newer version. The iTunes Store will not leave the page for iTunes 10. How do I fix this?

    The iTunes store will not leave the page for downloading iTunes 10. I just deleted iTunes 10 because of errors to purposely go back to version 8.2. Now I would like to keep 8.2 and not upgrade. How do I get this page to go away, or just keep 8.2? I would like to only have a version before 9.0. Please help!

    The iTunes store will not leave the page for downloading iTunes 10. I just deleted iTunes 10 because of errors to purposely go back to version 8.2. Now I would like to keep 8.2 and not upgrade. How do I get this page to go away, or just keep 8.2? I would like to only have a version before 9.0. Please help!

  • I have a new computer and the itunes store will not allow me to use the remaining balance on my gift card.

    i have a new computer and the itunes store will not allow me to redeem my remaining balance.  How to handle.

    Details, please. What exactly is happening? How is it "not allowing you" to redeem your balance?

  • The iTunes store will not open....-3256.....please help!!!!!!!!

    I just downloaded the 7.0 and my iTunes store will not open. It says "iTunes could not connect to the iTunes music Store, An unknown error occurred (-3256). Make sure your network connection is active and try again."
    My network connection ia active, I tried again a bunch of times, I tried restarting my computer, I read a lot of forums, and tried the tips Apple gives you. Yet the music store will not connect! Please help!!!!!!!!!
    Thank you so much!!!!
      Windows XP  

    Yeah,I have the same problem. I have this problem every time i update iTunes. Usually following tips on the forums helps but this time it's not. I haven't been able to access the music store for so long now. Can anyone help?

  • In my Itunes account, I can not see my list of songs in my files, nor can I look for individual songs in the Itunes store. Basically, anywhere there are list, I can not see them. What can I do to fix this problem?

    I am having trouble with my Itunes account on Windows XP . I can not see any list in my music files. The songs are there but I have to click on each song to see what it is. Also, in the itunes store, I can not see any pull down list or use my search bar. This happened when Itunes updated it's look. I can pull it up on my phone and see all of my purchased music. I would really appreciate knowing how to fix this problem. Thank you.
    Traci Lemley

    Nevermind - I answered my own question, which is I CAN"T READ ANY BOOKS I purchased in iBooks on my MacBook Pro.  If I want to read on my mac I have to use Kindle or Nook.  Which means any book I've already purchased through iBooks has to be read on my iPad.  Kind of a drag because there are times when it's more convenient for me to read while I'm sitting with my Mac.

  • I've moved and now the itunes store will not let me update my account to match the bank records. It gives me the error "Your credit card information does not match your bank records." when in fact it does.

    Nothing on Apple's services has worked correctly since they started this iCloud c**p. Did anybody there actually think this through before implementing it? I can't get on iCloud because I only have one email account and it's associated with no less then three Apple IDs (their server hiccups and I get locked out.) Now I can't make purchases in iTunes.

    If you are getting a message stating that you are not verified. Then you might have not received the iTunes Store verification email. You will need to contact iTunes Customer Support. They will be able to verify your store account. Then you will be able to sync your iPod Touch while signed into your store account. Your iPod Touch should allow you to purchase your Apps from that point on.

  • On my Windows 7 PC, the iTunes Store will not display the Home Page or search anything

    My iTunes Store does not work on my Windows 7 PC. The progress bar shows accessing Store for a few seconds, but then just a blank screen where the Home Page should be.

    Try working through TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues to start with.
    Otherwise, for general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • The itunes store will not open on my pc or iphone, why?

    Itunes store not working, any ideas?

    Have you tried resetting your iPhone and making sure it's connected to a Wi-Fi network?
    If the iTunes Store isn't loading on your computer, you may want to check for the LSPs listed here -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    If the problem on the computer isn't related to the LSP, check out this Apple article -> iTunes: Advanced iTunes Store troubleshooting

  • A notification saying iTunes could not connect to the iTunes store will not let me use the store at all...help?

    As I went to open itunes, an error message came up saying "iTunes could not connect to the iTunes store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." No matter how many times I try, nothing restores the itunes store.
    I have also had this problem in the past, and on another computer, but a representative told me to fix my security settings, which i did and it worked...but after trying it on my computer the change security settings did not help.
    Please help....

    Hi Young Prada,
    If you are having issues connecting to the iTunes Store, you may find the following article helpful:
    Apple Support: Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    - Brenden

  • Items that I brought from the itunes store will not sync to my ipod, and I can't download them on my ipod.  What do I do?

    I used to be able to download the items from the itunes store on my ipod, but that isn't an option anymore. I'm not sure how to get the items on my ipod.

    Because you can set Restrictions on age/content and one song might be age restricted.
    What happens when you try to redownload directly to the iPod by
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • 238 songs purchased from the iTunes store will not play.

    I downloaded 238 songs based on "Best of" lists without previewing any of them beforehand. As it turned out, when I attempted to play a song, it would not start going. I tried double-clicking the song, pressing the playing button, and selecting play from the controls list. I have the computer authorized. It is 1 out of 5. I don't know if it could be the case, but I have 3 computers authorized from an old account with a different e-mail address and an old credit card number I no longer use. Since I got a new computer, I simply created a new account. It also could be that I don't have a working sound card, but that would just mean that I couldn't "hear" the song, not that it wouldn't start to play. I bought a shuffle expecting to put these 238 songs onto it. What is going on?

    Hello there,
    I have had a similar proble and the details are as follows:
    Towards the end of the process of setting up the account there was a window that flashed momentarily saying somthing like "an authorixation file could not be installed". However, the next window stated that the account set up installation was successful.
    Now that I have purchased a few songs I cannot listen in itunes nor download them on the iPod because (after I enter my password) a window with this message appears saying:
    Beg Quote:
    " itunes
    There was an error sharing your authorization information on this computer.
    The required file was not found or has a permission error. Correct this permission problem and try again, or deauthorize this computer if the permission cannot be changed."
    End Quote
    I have tried to "Deauthorize the computer for the Music Store Account" but the same window as above comes up and I am back where I started.
    I would appreciate Customer Support on this and I look forward to a reply from the itunes Music Store so that I can utilize the services I signed up for.
    Thank you and best regards,
    Judy
    PS:
    We are Canadians living in UK. Accordingly, we created the account using our Canadian billing address but our Internet provider is NTL in the United Kingdom.

  • HT1420 the itune store will not except my visa card on the ipod please authorize

    I tried to put my visa card number on the ipod and it wanted me to contact itunes about it

    These are user-to-user forums, you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Downloaded new version of itunes lost my library now itunes won't save my library have to install my library everytime i turn computer off itunes store will not open either have tried a few ways to solve problem from community members nothing works

    downloaded new version of itunes lost my library now itunes won't save my library have to install it everytime i turn my computer off  itunes store won't open either with almost 16,000 songs this is getting unbearable if someone wants to download new version it's a nightmare

    I had the same problem on my iphone 5s, and this fixed it. http://support.apple.com/kb/TS5335

  • The itunes store will not load up, i have 10.5

    the load bar goes about half way across, then stops. It will let me look at my acount, sync and use genius. But it refuses to go to the store. It was, for a fact, working just last week. I've checked my firewalls and ports. Everything looks fine. Its almost like the store is down.

    nope, not fixed, I'm using Avast, I've done everything. Triple checked all my ports and pop-up blockers. Turned off avast. Did a flushdns. Nothing is working.

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