The 'JobServerChild.exe' processes with ID '6632' has been running on this

Hi team,
Automated tiket is being generated for the below following issue.
can any one suggest me how to move forward to solve the issue
The Windows Process Monitor script has determined that the 'JobServerChild.exe' processes with ID '6632' has been running on this computer for longer than the maximum acceptable time of 18000 seconds (5 hours).
Thanks
Murthy

Hi Murthy,
It sounds as though you have a schedule which is long running or the jobserverchild.exe process has become orphaned.
If you check with the Instance Manager you chould be able to see if any schedules are taking much longer than usual. The Task Manager on the XI3.1 server will also show you if any jobserverchild.exe processes are hung i.e. not consuming any CPU\memory - once located you can kill the process.
I would also recommend that you apply the -type OUTPROC switch on the Job Servers to ensure that in future the jobserverchild.exe processes are killed upon completion of the schedule task.
I hope this is a very helpful answer to you.
Kind regards,
John

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Option Strict On
Imports CrystalDecisions.CrystalReports.Engine
Imports CrystalDecisions.Shared
Imports System.Data.SqlClient
Imports System.IO
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Inherits System.Web.UI.Page
Private FechReport As ReportDocument
Dim strSelectedDatabase As String
Dim strReportsFolderPath As String =
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Dim strReportFileName As String
Dim strReportFullPath As String
Dim iInsertedLogId As Integer 'This variable is used to store the inserted log id for the executed report.
Dim strConnString As String = System.Configuration.ConfigurationManager.AppSettings("ConnString").ToString()
Dim strServerName As String = System.Configuration.ConfigurationManager.AppSettings("CR_ServerName").ToString()
Dim strUserName As String = System.Configuration.ConfigurationManager.AppSettings("CR_UserName").ToString()
Dim strPassword As String = System.Configuration.ConfigurationManager.AppSettings("CR_Password").ToString()
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If IsPostBack Then
If iInsertedLogId > 0 Then
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End If
End If
End If
End Sub
Sub Page_Unload(ByVal sender As System.Object, ByVal e As System.EventArgs) Handles MyBase.Unload
If Not FechReport Is Nothing Then
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'FechReport.Dispose()
'GC.Collect()
End If
End Sub
Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Load
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If Request.QueryString("database") "" Then
strSelectedDatabase = Request.QueryString("database")
Else
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sRptFileName = strReportFullPath
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FechReport = New ReportDocument
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ShowReport(sRptFileName)
End If
Else
If (Session("oReportDocument") Is Nothing) Then
FechReport = New ReportDocument
ShowReport(sRptFileName)
Else
'FechReport = New ReportDocument
'FechReport = CType(Session("oReportDocument"), ReportDocument)
myCrystalReportViewer.ReportSource = Session("oReportDocument")
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End If
End If
End Sub
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Dim blNoErrors As Boolean = True
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Dim crTables As Tables
Dim crTable As Table
Dim crTableLogOnInfo As TableLogOnInfo
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myCrystalReportViewer.ReportSource = FechReport
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.UserID = strUserName
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crTables = crDatabase.Tables
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crTableLogOnInfo.ConnectionInfo = crConnectionInfo
crTable.ApplyLogOnInfo(crTableLogOnInfo)
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Response.Write(ex.Message & ControlChars.NewLine & ex.InnerException.ToString & ControlChars.NewLine)
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End Function
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I have looked into Caching the report document as well. However, as you mentioned in the post it, it will only be usefull when the DB and the report parameters remain the same which is not the case in our application. We have multiple identical databases and hundreds of reports. Our users have the option of using a combination of any database and any reports, each report having numerous parameters.
Since one user can only access one report at a time. i do have cleanup code that removes the session variable used to store the reportdocument object in the page that is initially used to call the ShowReport.aspx page.
I understand now that the CR.net SDK is only good for light reporting only. Unfortunately when we started development based on all of the articles that I gathered, I didn't anticipate running to issues like this. But I guess that's the nature of the business :-). And hence there are people like you who go out of the way to answer these difficult questions.
Regards,

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