The jpegs in my movie start in focus then quickly go out of focus, and then come back to focus just as the clip ends

Viewed in FCP or after export?
Russ

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My early 2011 Macbook Pro on start up has wifi, but drops it soon after and never comes back, AHT shows nothing wrong. Multiple wifi's tried and same on all.

My early 2011 Macbook Pro on start up has wifi, but drops it soon after and never comes back, AHT shows nothing wrong. Multiple wifi's tried and same on all. I have also re-installed OSX from scratch and still happens.

I have the same problem. I have a white macbook 2010, with mavericks os. I just found my mac not powering on and then I tried to run it on safe mode by holding the shift button but it will turn off seconds after I let go of the shift button. I am able to access the desktop and use it while holding the shift button the whole time. It's a bit slower than before but I figured maybe it's because of holding down shift button.
I went to the Apple Store to have them look at my mac and I was told it's a failed hard disk. I wasn't told why he was able to conclude that a failed hard disk is causing the problem, I was just told to get a replacement. But the thing is when I ran Disk Utility it says, "disk appears to be okay." So I also feel like it's possible it's not a hard disk issue because it's also the first time it happened. My mac was working perfectly fine before all this.
Do you know anything else that could cause this problem? Were you able to find out what's wrong?
Thanks.

HT201276 The information *****. I'm trying to force quit because my cursor is missing and frozen. I can't just get the machine to close because I have to click on options: 'restart cancel sleep shut down'. So I've tried force quitting and nada. Nothing ha

Aaaaaarrrrrrggggggghhhhhhhh!!!!!!
I was typing along and then all of the sudden my cursor disappeared! I can't find it. I've tried shutting down my Mac, but I can't do that because the box pops up when I hit the on/off button asking if I want to restart, sleep, cancel or shut down. I've tried hitting return. Nothing.
I've tried to force quit. Nothing.
I called Apple - it's a holiday.
I only bougth this Mac in late July. It took a while to download the new operating system. My track pad hasn't been working, I haven't been able to drag my fingers over it and scroll down. I'm pretty stupid, but the woman who normally handles my tech problems couldn't figure the track pad problem out either. There is a local guy who fixes Macs, but I've owned this for less than 90 days so it should be covered and I shouldn't have to pay for seeing this guy.
But now I'm losing at least a day's work. HELP! Thanks.

Thanks guys (I'm using guys in a non-sexist way in case one or both of you are differently equipped).
My problem 71 is that I live 125 kms from the nearest Mac Store. And it's a holiday so I'm losing a day's work. The local guys who does repair Macs is great. But since I couldn't contact Apple I would feel obliged to pay him for his services.
I realize I am under the 90-day service period and I do plan to buy Apple Care, as I get close to the end of the 90s days. But the failing, it seems to me, in Apple Support is they it is built around you having access to your machine or the web. And if, like today, I couldn't access them then the service is moot.
I'm lucky in that I still have my old MacBook pro stuck in a closet in reserve.
I do appreciate you and WZZZ taking the time to help me out.

IPod abrubtly cuts off and only comes back on when you unlock the hold button. why and how can i fix this?

I listen to my iPod Classic at work and it kept cutting off today out of nowhere and this hasn't happened before. I have it in my pocket so I have the HOLD button in the lock position so the wheel won't get pressed while in my pocket. I figured it died on me but I had just charged it last night so I took it out and unlocked the HOLD button. Well, the music immediately came back on. It happened a few more times and i figured maybe it was the song or something so I changed albums and it kept happening. Every time it would cut off, I'd unlock the HOLD button and it'd come back on every time, almost like it was paused or something. Has anyone experienced this? if so, how do I fix it? I really don't want to buy a new iPod since I have little money because of school, bills, and photography/film equipment. Help? thanks.

I'm having a hard time finding an answer to this too. This is what is going on. Sometimes the iPod (iPod Classic 160GB) does not "like" the songs I've downloaded from cds. Sometimes it does. I think it always plays whatever songs I've purchased on iTunes though. The other day I synced it to add two new cds and somehow the iPod was wiped clean--no songs, no pictures, nothing. I did a reset and the songs came back but now these problems:
1. The song will play for a few seconds then it either skips to the next song.
2. The song won't play, just skips to the next song.
3. Everything just stops, the iPod is still 'on' but won't play anything.
4. Right now it's playing an Aimee Mann album that I downloaded but it wouldn't play the Joni Mitchell album just before. Is the iPod making a comment on my taste in music?
Flipping the lock back and forth helps sometimes, but not always.
I bought this device less than two years ago; I really hope it's not permanently messed up. Should I just go to the Apple Store (please I beg of you, don't make me!) and throw myself at their mercy?
Help!! My iPod is the only thing that gets me through the day in this office.

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.

Firefox does not start up after an automatic update. Every time i try to open it, it just prompts the Mozilla Crash Reporter.
''Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1290192405
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1287124738
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 422
StartupTime: 1290192405
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.6.10
This report also contains technical information about the state of the application when it crashed.''
Same thing happens when i click restart.
No difference when i run it in Safe mode. And it won't let me create a new profile either. Is there anyway else i can extract my bookmarks? This is driving me crazy!

Did the crash reporter send any crash reports? 
You can see the crash reports in this folder:
"C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Crash Reports"
See: http://kb.mozillazine.org/Breakpad
See also [[Firefox crashes when you open it]]
Create a new profile as a test to check if your current profile is causing the problems. 
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]] 
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" 
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) 
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox 
If that still causes the same problem then do a clean reinstall and remove the Firefox program folder.
* Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Don't remove personal data when uninstalling.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See:
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

TS1717 When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?

When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?

Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden

TS2972 I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

I have ATV2 and the correct version of ITunes yet when watching a movie from ITunes, ATV2 will drop it mid way through and then will claim home sharing is not activated in ITunes. Can anyone offer advice please?

yepp, I have done numerous tests today, skipped router and hard wired betwenn PC and appletv3. same problem.
same network, but from my laptop, works like a charm.. so its not reproducable on all machines.
this seems to be a itunes/bonjour problem, not ATV3 problem.

I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.

I recently downloaded a movie with an avi extension, I changed it to .m4v and then tried to import it into iTunes but never goes through the importing process and it never shows up.

That WON'T convert it.
If I do the same with an MP3 and change the extension to JPG, it DOESN'T make it a picture. It makes it unusable.
Change it back to AVI and download "Handbrake". http://handbrake.fr/
Use HandBrake to "convert" it to M4V.

My Macbook starts up, shows the screen saver, then immediately goes to sleep. I tap the spacebar, it comes back for a second, shows the tool bar and the hard drive icon then immediately "goes to sleep". This can go on forever, on, sleep, on, sleep.

My Macbook starts up, shows the screen saver, then immediately goes to sleep. I tap the spacebar, it comes back for a second, shows the tool bar and the hard drive icon then immediately "goes to sleep". This can go on forever, on, sleep, on, sleep. I can only see the screen for maybe 3-5 seconds; not enough time to do anything. Someone did step on it, so I don't know if the problem is with screen or ??
Thanks!

Hello, Juniorjr2.
Thank you for visiting Apple Support Communities.
This sounds like screen curtain may be enabled. Screen curtain is a feature that allows display privacy. To disable screen curtain while VoiceOver is enabled, you can three finger triple tap the screen to disable this feature. You may need to press the home button once in order to process these steps. If you wish to disable VoiceOver, see the link in the article below.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
If the issue persists, try reaching out to us here.
Cheers,
Jason H.

Why do my audio and video start in sync, then quickly go out of sync?

I've just installed Windows 8 and also purchased Premiere Elements 12.
I've also got Windows movie maker.
When I play my clips in Premiere Elements, they audio and video start of synced, but quickly go out. This doesn't happen with Windows Movie Maker and I had trialed some NCH video editing software also and didn't have that problem.
can someone tell me what I need to do to get this working right?

MASMAS
The first thing that we need to know are the properties of what you are putting on the Timeline. What works in another software does not necessarily work in Premiere Elements. Each program has its own supported formats.
a. What is the file extension for this file? .MOV or .MP4?
b. Does the iPad describe it as 1080p or 720p?
c. If you open Premiere Elements 12 and go to Edit Menu/Project Settings/General, what do you see for Editing Mode, Timebase, Frame Size, and Pixel Aspect Ratio, even if those field appear to be grayed out.
Two immediate troubleshooting avenues are going to be in the direction of...
a. Project settings not set up to match the properties of the source from the iPad. Then we would start a new project and set the project setting manually before importing your video. Details for manually setting the project preset are in the following.
ATR Premiere Elements Troubleshooting: PE11: Accuracy of Automatic Project Preset (New Project Dialog) Setting
b. The iPad video being recorded with a variable frame rate instead of a constant one...the remedy then would probably be to take your video in a program like HandBrake to change the variable to a constant frame rate. And after that, import the corrected video into the Premiere Elements project which has the correct project preset (preferably set manual to assure the correct result).
Please see what you can put together in the way of video details, and we will sort this out.
Thanks.
ATR

I opened iPhoto and it opened as if i just bought the computer. Where are all my photos and how do I get them back?

I opened iPhoto and it opened as if I just bought the computer. Where are all my photos and how do I get them back? Luckily for the most part, I backed up photos on my flash drive, but I had just imported dozens of pictures from my phone. I reopen iPhoto soon after and the prompt asking how I would like to start iPhoto and all came up. I selected what brought me to the iPhoto I open up to every day only without any pictures.

Are you in the correct account that contains the iPhoto Library?
Did you ever move your iPhoto Library to an external drive? If so, and you disconnect this drive, iPhoto will create a new blank one in the pictures folder.
Check your computer to see if the "iPhoto Library" was accidently moved to the trash.
If you still can't locate your images, launch finder, and select "all images" in the source column. This will display all images on your computer. Be carefull not to delete, move or modify the images you see in this manner, as it will cause issues with good iPhoto Libraries, however it may help us locate where the images are.
Once you locate an image, click it once, then in the top menu bar, select "view / show path". This will display it's location along the bottom of the finder window.
Once you know where the image is, this should help you launch iPhoto to the correct library.

I have a rather old iMac 20" (mid 2007) and I want to upgrade the Hard drive. How do I change it? How do I transfer all my applications? May I just copy the old hd into the new one? Thanks.

I have a rather old iMac 20" (mid 2007) and I want to upgrade the Hard drive. How do I change it? How do I transfer all my applications? May I just copy the old hd into the new one? Thanks.

There are many online tutorials on how to change out the HD on a mid 2007 iMac. One of the originals is from 2007 and is Upgrade your iMac 20" or iMac 24" aluminum (mid 2007) to 1TB Hard Drive and 4 GB RAM - DIY Guide. As far as migrating your system Apple helps out with that in Setup Assistant which automatically starts when you turn on a new Mac for the first time. After you have installed the new HD you will have to format the new HD to Mac OS Extended (Journaled) and then you will have to install OS X. The first time you turn it on Setup Assistant will start. Follow the directions and you will be fine. In order to restore your information you will need to backup what is on the current internal HD first. I'd recommend using Time Machine (Assuming you are using Leopard or later) AND also creating a bootable clone using either SuperDuper or Carbon Copy Cloner.
Please complete your profile so at the very least we know what version of OS X your machine has installed.

Can hear audio, but video blacks out every few seconds; picture comes back when we hit the tv's volume button

We can hear audio, but video blacks out every few seconds; picture comes back when we hit the tv's volume button. Everything seems to be plugged in well. The picture even starts out being sort of dim. And it goes through phases of working fine but then will randomly start blacking out again. Any ideas?

Welcome to the Apple Community.
Have you tried turning the TV off and on again.

Trying to install elements 11 and it comes up with 18 errors in the payload

trying to install elements 11 and it comes up with 18 errors in the payload

To get Photo Elements to Install when getting an ERROR 7 on a Macintosh:
After Hours of Internet searches and a few more hours with the Adobe Call Center in India…
Set Permissions to “Read and Write” in Get Info to “Everyone” for the
/Library/Fonts
/Library /Preferences
/User/Library/Preferences
/Applications
Then “Apply” to “Enclosed Folders”
Uninstall Adobe Air, then Reinstall it
Rename these two folders.
Mac HD>library>app support>Adobe>caps
>>>BUT FIRST delete media.db file under caps
Mac HD>library>app support>Adobe>backup
Move any offending font families OUT of the /Library/FONT Folder to the Trash (they will be auto-reinstalled during the installation)
Log out, then Log back in as ROOT user.
Then install off your CD or downloadable install file.
I hope this saves the next poor guy or gal the hours and hassle…

I can not open iPhoto. this is the messageShut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command ki get.

Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.

Before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. With information, s/he may be able to get your issue resolved sooner.

The jpegs in my movie start in focus then quickly go out of focus, and then come back to focus just as the clip ends

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