The JVM library could not be found

Hi there my name is javier and I am having a problem trying to get the PFProColdFusion from Verisign to work on my cold fusion administrator.
I follow all the steps and then when I ran the test.cfm file is comming up with the following error message:
Error Diagnostic Information
The JVM library could not be found. Please check if the file specified in the ColdFusion Administrator actually exists.
The error occurred while processing an element with a general identifier of (CFX_PAYFLOWPRO), occupying document position (4:1) to (22:1).
Date/Time: 03/29/02 11:25:33
Browser: Mozilla/4.0 (compatible; MSIE 5.0; Windows NT; DigExt)
Remote Address: 141.153.154.233
Any help would be appreciated.

Did you figure out the path to the JVM? Is it the direct path - C:\program files\java\...?

Similar Messages

Library Lost - Please HeIp I tried updating my old ipod & now all 10,000 songs in my library have an ! next to them and I get the error message "song " " could not be used because the original file could not be found" on every song I try to play

Please help - this morning I tried updating one of my old ipods for my wife (this ipod hasn't been updated in 2-3 years). I plugged it into my pc, it was recognized and the software updated. I created a new playlist and tied to sync the ipod. This ipod had never been used on this pc/itunes since the pc is only 2 years old. When I tried to sync the ipod it stated that it would have to erase all the old songs on the ipod prior to syncing. I clicked ok and it proceeded to wipe out the old ipod and sync the new playlist (~1000 songs). When the sync was complete there were only 6 songs from the new playlist (all purchased this morning from itunes) on the ipod and to my horror all ~10,000 song on my pc in itunes now have a ! next to them. Only my recent purchases from itunes do not. When I click on a song with the ! I get the error message "the song " " could not be used because the original file could not be found." How do I correct this issue - I am scared to hook my ipads or other ipods to my pc for fear of losing everything?!?!? I spent 100s of hours burning the 10,000 songs from my cd collection and do not want to have to do it again.
Any help is greatly appreciated.

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". need help

I recently reset my computer and copy my music from an external hard drive to my itunes library. When I click on a song to play i get an error message that says " the song could not be used because the original file could not be found". But when I have my external hard drive plug in the song will play with no problem. What do I need to do to play my music without having the external harddrive plug in ???????? Please help

Because the location for each song in your library is on your hard drive. If the hard drive isn't there, how can iTunes play it?
You'll have to move/copy the music from your hard drive to your computer's hard drive.
Basically, EASIEST way to do all this, if you don't care about your play counts, etc...
-Delete EVERYTHING from iTunes, so that your library is now empty.
-Go to "Advanced" inside of the "Preferences" window, found in the "Edit" drop-down. You can also access Preferences by pressing Ctrl+, (Press Ctrl and the comma key)
-Change your iTunes Media Folder Location to something simple, but on your computer. I use C:/iTunes. Make sure "Keep iTunes Media Folder Organized" and "Copy files to...." are both checked. You can close Preferences now.
-Now, drag and drop your music from your hard drive into your iTunes library. iTunes will automatically add the music to your library, as you would expect, and also creates a copy of each file to place into that iTunes Media Folder you just created.
Shouldn't have any more problems...

Error message when trying to play music on computer states The song ... could not be used because the original file could not be found. However, my library shows how many items and the GBs used. How do I locate the files?

When I try to play my iTunes music on my computer, an error message comes up and state "The song (title of song) could not be used because the original file could not be found. Would you like to locate it?
When I click on Locate It, I cannot find where the music file may be located. Does anyone have any suggestions?
This all occurred when I attempted to do a backup to an external hard drive. Unbeknownest to me, the files did not copy over and do not appear on the external hard drive.
When I open my iTunes library, at the bottom of my music list it shows how many songs and the GBs, so it appears that the files are still there; however, cannot be located.
Thank you.

Hi angela dfromtx,
When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. You'll have to locate the file manually if it is still available. For more information refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
See also Recover your iTunes library from your iPod or iOS device.
tt2

After installing iTunes 10.5 update i get the following message when trying to play any song in my Library "The song could not be used because the original file could not be found. Would you like to locate it?" how do i fix this??

I have an iPod Classic and work on Windows 7.
i recently installed iTunes 10.5 update and since then i cannot play any of the songs in the Library - i get the following message
"The song could not be used because the original file could not be found. Would you like to locate it?"
what happened to all my songs (almost 2000) How can i get them back into my music library?
Please help - i do not want to spend another week downloading all my cd's onto my computer !!!!!

Try my script FindTracks. Select a few of the missing files to start with then run the script. Choose No at the first prompt so that you can check how it works track by track, then confirm or edit the location of the media folder where your files are. Once you are happy with how it behaves let it process larger numbers of tracks automatically.
tt2

I have movies in my movie library but i cannot play them or drag them into my ipod.There is an exclamation point next to each of them.Then when i click on it to play it it says the movie cannot be used because the original file could not be found.

I have movies in my i tunes library but i canot play them or drag them into my i pod.There is an exclamation point each of them.Then when i click on them to play them on my pc it says this movie cannot be used because the original file could not be found.Help?

Read threads list over on the right under the heading of More Like This
Allan

My partner deleted my itunes (10) library. I use a WD external back-up and retrieved my itunes library, but when i try to play a song i get the message 'could not be used because the original file could not be found Would you like to locate it?'

My partner deleted, by accident my itunes library. I have an iMac 10.6.7, Itunes 10. I use an WD passport as an external back up and retrieved my itunes library but now get the message "could not be used because the original file could not be found. Would you like to locate it?" so itunes is not recognised the exclamation marked songs, how do i get the retrieved files recognised. At times I get fed-up with Apple blocking files being used, although I like the product its restrictions are so silly!

You not only have to retrieve the library file from the backup drive but the actual music files (usually stored within the "iTunes Media" folder) as well.

When trying to sync or listen to songs in itunes library it says the song on itunes could not be used because the original file could not be found. I am using windows 7.

I have imported cds into my itunes and they appear on my playlist, but when I try to sync to my ipod or listen to them on my computer a message comes up stateing " the songs on itunes could not be used because the original file could not be found". I have not deleted them and am importing them the way I always have. This problem has only been for the last 4 or 5 months. Since updating to the last 2 itunes versions.

The message means that iTunes can not find the original imported music files. iTunes should display a red exclamation mark next to the songs it can not find. You will need to look on your hard drive for the songs/files and than correct the file path in iTunes or just delete the files in your iTunes library and import them again.

When selecting a song to play in iTunes, I get an error message indicating the song could not be used because the original file could not be found. Would you like to locate it. I have no idea where to look since the library hold all my files.

When selecting a song to play from iTunes library, I continually get an error message indicating the original file could not be found. Then asks, would you like to locate it? Does anyone know how to fix this? I'm not even able to play the songs I purchased due to this error message. Any ideas how to remedy this problem?
Thanks

It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently. iTunes is very sensitive to you renaming or moving files or folders involved with your media. iTunes only keeps a reference to where a media file is located and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
The other possibility is your computer is starting to lose files. Again, the computer uses a reference database to tell it where on the drive to look for a file. If that database gets corrupt then it starts losing files. Use Dsk Utility's first aid to verify your hard drive.

I recently transferred my itunes library to an external hard drive. Now I get the error message 'the original file could not be found. Could you like to locate it' when i try to open songs. My iPod syncs ok.

I recently tranferred my iTunes library to an external hard drive. Now I cannot open songs and get the error message ' The song "***" could not not be used because the original file could not be found. Would you like to locate it'. This applies to all 9742 songs!!. My iPod still syncs ok, but I can't play songs on the PC. Can anyone please help.

It would help to have more background about your iTunes collection such as if you keep it on an external drive, or if you have moved or renamed anything recently. iTunes is very sensitive to you renaming or moving files or folders involved with your media. iTunes only keeps a reference to where a media file is located and then goes to look for it when you try to play it. If you have changed things since it was added to itunes then it's like me sending you to look for a friend in my addressbook but that friend has moved.
The other possibility is your computer is starting to lose files. Again, the computer uses a reference database to tell it where on the drive to look for a file. If that database gets corrupt then it starts losing files. Use Dsk Utility's first aid to verify your hard drive.

I cannot play music from my library on either my external drive or my laptop - keep getting same message "___ song (all of them) could not be used because the original file could not be found. I have tried changing the path in prefernces many times.

I cannot play music from my libray on either my external drive or my laptop. I keep getting the same message - "___ song (all of them) could not be used because the original file could not be found. Would you like to locate it?" I have changed the path several times under preferences and it still won't recognize any songs from either my laptop hard drive or my external drive. I can't play any music at all.

I think I've fixed this on my machine. If you look in the ITunes folder there is a subfolder called Previous iTunes Libraries. In my case for some reason this contained the one which had always worked and a new one was in the main folder. I closed iTunes, deleted the new one, and moved the old one back to the main folder, then opened iTunes. It then rebuilt the library and it plays correctly. Hope it works for you.

HT2953 i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?

i-tunes could not be used because the original file could not be found.could not locate.this error occurs on most of my songs in my library and will not play even though they are in my i-pod and play with no trouble.can anyone please help?

I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music

When accessing my itunes library of music I get the notation on all songs ...The song could not be located because the origional file could not be found...how can this be corrected or did Apple wipe out all the files

wien I access Itunes I get the notification....the song could not be located because the origional filoe could not be found...I have over 2000
songs in my library ....Does this mean they are all gone....How can one retrieve them???

This missing song thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
Once you've sorted out the broken links I've written a script called DeDuper which can help remove unwanted duplicates. See this thread for background.
tt2

HT1349 Unable to play any of the music in my itunes library. The message The song "__" could not be used because the original file could not be found.

Unable to play all the music in my itunes library. The same message always appears - The song "____" could not be used because the original finle could not be found. How do I fix this problem?

Hello there, Paso Kid.
The following Knowledge Base articles provide some assistance with locating content in your iTunes Library:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
and
Where are my iTunes files located?
http://support.apple.com/kb/HT1391
If you have already reviewed those steps and still cannot find the songs you purchased from iTunes, delete the songs and download them again using the information in this article:
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

The JVM library could not be found

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