The latest iBooks update will not install on my iMac?
My computer is a few weeks out of warranty and now I cannot install updates, neither the latest iBooks update nor the latest Office 2011 update: Can someone please tell me how to fix this?
Follow the directions of tt2 in https://discussions.apple.com/thread/5822086 to get the install to work.
Similar Messages
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The latest iTunes update will not install.
I get an error message,
Program:c\Programfiles R6034
An application has made an attempt to load the C runtime library incorrectly. Please contact the applications support team for more information.
I removed iTunes and attempted to reinstall, no luck.
I also tried a system restore but it would not restore to an earlier point. Nothing was changed.
An unspecified error occurred during system restore.
I have had no problems with previous updates to iTunesGo to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
The latest Yosemite update will not finish downloading
MacBook Pro mid 2012
I am in the middle of the latest Yosemite update. It requires a restart, so it restarted my computer. Then the normal white screen came up as it was turning on with the loading bar underneath the Apple logo. This is where the problem starts. When the loading bar is at the halfway point, the loading bar doesn't move anymore. I tried this update a couple weeks ago, and the same thing happened. I gave the update a couple hours and yet the loading bar doesn't move. If I force shutdown the computer with the power button, then turn the computer back on again, the update has not installed. I have a lot of storage space and a good internet connection, so I don't see what the problem is. Should i just wait for the next update and see what happens?Hi, I'm having the same issue right now... it's been 3 hours!
You said you force shutdown... does that just cancel the update and I should be good to go?... I'm thinking of not updating at all... very frustrating... I just need my computer. -
Latest software update will not install
I have a MacBook Pro running 10.6.8 and the latest updates do not want to install. It downloads fine looks like it installs, but end up with a "An Undexpected Error Occurred." I've had this machine for 3 years now and have never encountered an update problem before. Is anyone else haveing this problem?
I've run Disk Repair and results were there were no problems.
Mickeymaces
MacBook Pro, Mac OS X (10.6.8)Sorry last post was wrong.
Jul 2 16:24:39 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:24:41 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:24:53: --- last message repeated 4 times ---
Jul 2 16:24:53 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:24:54 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:10: --- last message repeated 5 times ---
Jul 2 16:25:10 MacPro Software Update[177]: JS: Firmware is up to date.
Jul 2 16:25:12: --- last message repeated 1 time ---
Jul 2 16:25:12 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:19 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:21 MacPro Software Update[177]: JS: model = MacBookPro6,2
Jul 2 16:25:22 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:27 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:27 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:34: --- last message repeated 3 times ---
Jul 2 16:25:34 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:37: --- last message repeated 1 time ---
Jul 2 16:25:37 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:25:51: --- last message repeated 4 times ---
Jul 2 16:25:51 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:25:53: --- last message repeated 1 time ---
Jul 2 16:25:53 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
Jul 2 16:26:02: --- last message repeated 4 times ---
Jul 2 16:26:02 MacPro Software Update[177]: JS: 10.6.8
Jul 2 16:26:09 MacPro Software Update[177]: Calculated need 1578 MB; 218570 MB free.
Jul 2 16:26:10 MacPro installd[182]: PackageKit: ----- Begin install -----
Jul 2 16:26:10 MacPro installd[182]: PackageKit: request=PKInstallRequest <9 packages, destination=/>
Jul 2 16:26:10 MacPro installd[182]: PackageKit: packages=(\n "PKLeopardPackage <file://localhost/Library/Updates/041-0259/AirPortUtility.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/041-5550/JavaForMacOSX10.6.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/041-5550/JavaSecurity.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg>",\ n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg>",\n "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg>"\n)
Jul 2 16:26:15 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-0259/AirPortUtility.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:19 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-5550/JavaForMacOSX10.6.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:24 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-5550/JavaSecurity.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:25 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:26 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:27 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:31 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:43 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:44 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
Jul 2 16:26:44 MacPro installd[182]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.fWmfnZ/Scripts/com.apple.pkg.AirPortUtility.qA3bv h
Jul 2 16:26:45 MacPro eddie[186]: Running Install Scripts . . .
Jul 2 16:26:45 MacPro eddie[188]: Begin script: aaa_AlertAll.pl
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.467 AlertAll[191:907] Looking for applications at
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.489 AlertAll[191:907] --(null)
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.504 AlertAll[191:907] img:1
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.511 AlertAll[191:907] >> timerMethod
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.511 AlertAll[191:907] >> updateTable
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.641 AlertAll[191:907] >> applicationShouldTerminate
Jul 2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.705 AlertAll[191:907] >> applicationWillTerminate
Jul 2 16:26:45 MacPro eddie[197]: End script: aaa_AlertAll.pl
Jul 2 16:26:45 MacPro eddie[198]: Begin script: cleanlocs
Jul 2 16:26:45 MacPro eddie[200]: End script: cleanlocs
Jul 2 16:26:45 MacPro eddie[201]: Begin script: deleteAssistant.sh
Jul 2 16:26:45 MacPro eddie[203]: End script: deleteAssistant.sh
Jul 2 16:26:45 MacPro eddie[204]: Begin script: stopAPD.sh
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: launchctl: Dubious permissions on file (skipping): /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: nothing found to unload
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: launchctl: Dubious permissions on file (skipping): //System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
Jul 2 16:26:46 MacPro installd[182]: ./preinstall: nothing found to unload
Jul 2 16:26:46 MacPro eddie[210]: Error stopAPD.sh: 256
Jul 2 16:26:46 MacPro installd[182]: PackageKit: Install Failed: PKG: pre-install scripts for "com.apple.pkg.AirPortUtility"\nError Domain=PKInstallErrorDomain Code=112 UserInfo=0x105b63c00 "An error occurred while running scripts from the package “AirPortUtility.pkg”." {\n NSFilePath = "./preinstall";\n NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAirPortUtility.pkg\U201d.";\n NSURL = "AirPortUtility.pkg -- file://localhost/Library/Updates/041-0259/041-0259.English.dist";\n PKInstallPackageIdentifier = "com.apple.pkg.AirPortUtility";\n}
Jul 2 16:26:46 MacPro Software Update[177]: Error: An error occurred while running scripts from the package “AirPortUtility.pkg”. (PKInstallErrorDomain code 112)
Jul 2 16:27:35: --- last message repeated 2 times --- -
Question. I live in Spain but am English and have used the English store to buy apps in £, and also updated apps with no problem. Suddenly I seem to have been switched to a Spanish store and it will not update anything, there is no list under my 'purchases' (eg. Music) and the apps are priced in euros. Why has this happened and how can I get my apps back??.
You need to switch back to your own store.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
A few weeks ago an itunes upgrade did not install properly on my PC so I had to uninstall itunes and everything associated with it. I was able to reinstall itunes and it works fine including syncing with my ipod. However, now whenever I open my email (outlook) a box pops up stating MobileMe Services has stooped working. This happens a couple of times after I click to close the program. This a nusance and really slows down getting to my email. From what I've found MobileMe was something that used to be used by itunes to sync mobile devices but is no longer used by itunes. I can't find a way to remove this MobileMe from my PC. I've tried going into Contol Panel then Programs and Features to uninstall it but there is no button there to uninstall it. Any suggestions on how this can be removed?
Do you have a backup that you can restore from? Your old hard drive seems to be the problem.
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The new itunes update will not install properly and now itunes wont work at all
k, so I tried installing the new update for itunes and now it wont work at all. it says that the mobile device isnt installed. i have uninstalled and reinstalled itunes 4 times now.
My issue is it wont even reinstall onto my computer
Yes I'm aware of that. The procedures are also for trying in cases where iTunes can't be reinstalled due to a "Could not start Apple Mobile Device service" message.
If you're getting a different error message relating to the Apple Mobile Device Service (or Apple Mobile Device Support) when you try to reinstall iTunes, post back to let us know what that error message says. (Precise text, please.) -
The latest iTunes update will not show my devices.
I have reinstalled the MTP USB driver and also restarted the Apple Mobile Device Service, but still it does not show in the Device Manager under Universal Serial Bus Controllers. What else can I do?
Hey there Falconjet5,
I see that you are having an issue with your iTunes not recognizing your device on your Windows computer. Here is an article with some troubleshooting steps for you that will help you address this issue:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT204095
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
this is what it tells me......The file “SecUpd2012-002Snow.pkg” couldn’t be found on the server “swcdn.apple.com”.
Get the standalone
http://support.apple.com/kb/DL1526 -
HT5654 Latest update will not install on my iPad
Latest update will not install on my iPad
That is unfortunate.
If help is actually desired, provide some details of the issue such as any errors that are occurring.
We are not mind readers. -
I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!
Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download -
The iTunes update will not install either manually or automatically. I have Windows XP
The iTunes update will not install either manually or automatically. I have Windows XP pro
Follow the directions of tt2 in https://discussions.apple.com/thread/5822086 to get the install to work.
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I keep getting an error, and the Java Update will not install. What can I do?
Never mind. I kept trying, and finally when I opened "About This Mac" and clicked the software update from there (as opposed to the "Software Update" just below), the Java update finally worked.
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After upgrading to 3.6.8 none of the extensions load even though there are updates available. The updates will not install and even though the error states to look at the console error log there are no errors listed in the log. All extensions are listed in Addons>Extensions.
== This happened ==
Every time Firefox opened
== Upgrading to newer Firefox version (3.6.8)I have been having the same issue for the last two weeks. No real indication as to why it ever began other than I had turned off my router and Airport Extreme Base Station off for a weekend while I was away from my place.
iPad, iPhone, iPod Touch, all have no issues at all with my Airport Extreme Base Station. Can stay connected throughout my living room, bathroom, bedroom, no issues whatsoever.
My 5 month old MacBook Pro 2.66 GHz Core i7 Airport is sometimes perfect, able to connect, DHCP, and browse without issue. Then, for no reason, I won't be able to join my wireless network, or when I can join, I can't pick up an IP address. And then it will connect, pick up and IP, and then it won't browse. No real rhyme or reason to when this will happen, or when it works.
I thought that it was an issue with my MacBook Pro, but then my sister visited with her brand new MacBook Pro 2.26 Intel Core 2 Duo, and while a month ago she was able to connect, DHCP, and browse without issue, this weekend she had all of the same issues I was having.
My XBOX 360 and MacBook Pro have absolutely no issues with the wired connection. Only my WAN seems to have this issue.
Did you ever find anything more to this? -
I tunes update will not install latest version on my laptop
Itunes update will not install latest version on my laptop?! Pops up as an error has occured whilst trying to install!
Hello ellieb7,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best of luck,
Mario
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