The latest iBooks update will not install on my iMac?

My computer is a few weeks out of warranty and now I cannot install updates, neither the latest iBooks update nor the latest Office 2011 update: Can someone please tell me how to fix this?

Follow the directions of tt2 in https://discussions.apple.com/thread/5822086 to get the install to work.

Similar Messages

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    I get an error message,
    Program:c\Programfiles R6034
    An application has made an attempt to load the C runtime library incorrectly. Please contact the applications support team for more information.
    I removed iTunes and attempted to reinstall, no luck.
    I also tried a system restore but it would not restore to an earlier point.  Nothing was changed.
    An unspecified error occurred during system restore.
    I have had no problems with previous updates to iTunes

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • The latest Yosemite update will not finish downloading

    MacBook Pro mid 2012
    I am in the middle of the latest Yosemite update. It requires a restart, so it restarted my computer. Then the normal white screen came up as it was turning on with the loading bar underneath the Apple logo. This is where the problem starts. When the loading bar is at the halfway point, the loading bar doesn't move anymore. I tried this update a couple weeks ago, and the same thing happened. I gave the update a couple hours and yet the loading bar doesn't move. If I force shutdown the computer with the power button, then turn the computer back on again, the update has not installed. I have a lot of storage space and a good internet connection, so I don't see what the problem is. Should i just wait for the next update and see what happens?

    Hi, I'm having the same issue right now...   it's been 3 hours!
    You said you force shutdown... does that just cancel the update and I should be good to go?... I'm thinking of not updating at all... very frustrating... I just need my computer.

  • Latest software update will not install

    I have a MacBook Pro running 10.6.8 and the latest updates do not want to install. It downloads fine looks like it installs, but end up with a "An Undexpected Error Occurred." I've had this machine for 3 years now and have never encountered an update problem before. Is anyone else haveing this problem?
    I've run Disk Repair and results were there were no problems.
    Mickeymaces
    MacBook Pro, Mac OS X (10.6.8)

    Sorry last post was wrong.
    Jul  2 16:24:39 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:24:41 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:24:53: --- last message repeated 4 times ---
    Jul  2 16:24:53 MacPro Software Update[177]: JS: 10.6.8
    Jul  2 16:24:54 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:25:10: --- last message repeated 5 times ---
    Jul  2 16:25:10 MacPro Software Update[177]: JS: Firmware is up to date.
    Jul  2 16:25:12: --- last message repeated 1 time ---
    Jul  2 16:25:12 MacPro Software Update[177]: JS: 10.6.8
    Jul  2 16:25:19 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:25:21 MacPro Software Update[177]: JS: model = MacBookPro6,2
    Jul  2 16:25:22 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:25:27 MacPro Software Update[177]: JS: 10.6.8
    Jul  2 16:25:27 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:25:34: --- last message repeated 3 times ---
    Jul  2 16:25:34 MacPro Software Update[177]: JS: 10.6.8
    Jul  2 16:25:37: --- last message repeated 1 time ---
    Jul  2 16:25:37 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:25:51: --- last message repeated 4 times ---
    Jul  2 16:25:51 MacPro Software Update[177]: JS: 10.6.8
    Jul  2 16:25:53: --- last message repeated 1 time ---
    Jul  2 16:25:53 MacPro Software Update[177]: Package Authoring: my.result.title and my.result.message not defined or empty
    Jul  2 16:26:02: --- last message repeated 4 times ---
    Jul  2 16:26:02 MacPro Software Update[177]: JS: 10.6.8
    Jul  2 16:26:09 MacPro Software Update[177]: Calculated need 1578 MB; 218570 MB free.
    Jul  2 16:26:10 MacPro installd[182]: PackageKit: ----- Begin install -----
    Jul  2 16:26:10 MacPro installd[182]: PackageKit: request=PKInstallRequest <9 packages, destination=/>
    Jul  2 16:26:10 MacPro installd[182]: PackageKit: packages=(\n    "PKLeopardPackage <file://localhost/Library/Updates/041-0259/AirPortUtility.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/041-5550/JavaForMacOSX10.6.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/041-5550/JavaSecurity.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg>",\ n    "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg>",\n    "PKLeopardPackage <file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg>"\n)
    Jul  2 16:26:15 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-0259/AirPortUtility.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:19 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-5550/JavaForMacOSX10.6.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:24 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/041-5550/JavaSecurity.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:25 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/AppleMobileDeviceSupport.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:26 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:27 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/CoreFP1.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:31 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesX.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:43 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesAccess.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:44 MacPro installd[182]: PackageKit: Extracting file://localhost/Library/Updates/zzzz041-6245/iTunesLibrary.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root, uid=0)
    Jul  2 16:26:44 MacPro installd[182]: PackageKit: Executing script "./preinstall" in /private/tmp/PKInstallSandbox.fWmfnZ/Scripts/com.apple.pkg.AirPortUtility.qA3bv h
    Jul  2 16:26:45 MacPro eddie[186]: Running Install Scripts . . .
    Jul  2 16:26:45 MacPro eddie[188]: Begin script: aaa_AlertAll.pl
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.467 AlertAll[191:907] Looking for applications at
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.489 AlertAll[191:907] --(null)
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.504 AlertAll[191:907] img:1
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.511 AlertAll[191:907] >> timerMethod
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.511 AlertAll[191:907] >> updateTable
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.641 AlertAll[191:907] >> applicationShouldTerminate
    Jul  2 16:26:45 MacPro installd[182]: ./preinstall: 2012-07-02 16:26:45.705 AlertAll[191:907] >> applicationWillTerminate
    Jul  2 16:26:45 MacPro eddie[197]: End script: aaa_AlertAll.pl
    Jul  2 16:26:45 MacPro eddie[198]: Begin script: cleanlocs
    Jul  2 16:26:45 MacPro eddie[200]: End script: cleanlocs
    Jul  2 16:26:45 MacPro eddie[201]: Begin script: deleteAssistant.sh
    Jul  2 16:26:45 MacPro eddie[203]: End script: deleteAssistant.sh
    Jul  2 16:26:45 MacPro eddie[204]: Begin script: stopAPD.sh
    Jul  2 16:26:46 MacPro installd[182]: ./preinstall: launchctl: Dubious permissions on file (skipping): /System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
    Jul  2 16:26:46 MacPro installd[182]: ./preinstall: nothing found to unload
    Jul  2 16:26:46 MacPro installd[182]: ./preinstall: launchctl: Dubious permissions on file (skipping): //System/Library/LaunchAgents/com.apple.AirPortBaseStationAgent.plist
    Jul  2 16:26:46 MacPro installd[182]: ./preinstall: nothing found to unload
    Jul  2 16:26:46 MacPro eddie[210]: Error stopAPD.sh: 256
    Jul  2 16:26:46 MacPro installd[182]: PackageKit: Install Failed: PKG: pre-install scripts for "com.apple.pkg.AirPortUtility"\nError Domain=PKInstallErrorDomain Code=112 UserInfo=0x105b63c00 "An error occurred while running scripts from the package “AirPortUtility.pkg”." {\n    NSFilePath = "./preinstall";\n    NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAirPortUtility.pkg\U201d.";\n    NSURL = "AirPortUtility.pkg -- file://localhost/Library/Updates/041-0259/041-0259.English.dist";\n    PKInstallPackageIdentifier = "com.apple.pkg.AirPortUtility";\n}
    Jul  2 16:26:46 MacPro Software Update[177]: Error: An error occurred while running scripts from the package “AirPortUtility.pkg”. (PKInstallErrorDomain code 112)
    Jul  2 16:27:35: --- last message repeated 2 times ---

  • I bought my Ipad in the UK.  I live in Spain.  I have installed and updated my apps frequently.  However, the last 8 updates will not install.  I keep getting a message that my account is not valid in the Spanish store and to open a UK one.  Help

    Question.  I live in Spain but am English and have used the English store to buy apps in £, and also updated apps with no problem.  Suddenly I seem to have been switched to a Spanish store and it will not update anything, there is no list under my 'purchases' (eg. Music) and the apps are priced in euros.  Why has this happened and how can I get my apps back??.

    You need to switch back to your own store.
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  • A few weeks ago I had to reinstall itunes on my PC because the latest itunes update did not install properly.  Ever since doing that something called Mobile Me keeps popping up whenever I open email (outlook) and slowing it down. How do I remove MobileMe

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    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
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