The latest iTunes couldn't enter itunes store & itunes match

It just not show anything at the itunes store & itunes match page!!!
The latest safari is also not show anything！！

With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store

Similar Messages

TS3297 i couldn't open the itune store after i downloaded the latest itune 11

i regret to download the latest itune 11.i couln't open the itune store when i tried to buy songs.give me a hard time.

What does the error message say? (Precise text, please.)

After installing the latest itunes/quicktime update, I can no longer access the itunes store and my iphone does not complete syncing. What can I do to fix this?

After installing the latest itunes/quicktime update I can no longer acces the itunes store nad my iphone does not complete syncing. What can I do to fix this? I have tried uninstalling and reinstalling itunes. I have uninstalled and reinstalled windows updates. I have checked the firewall settings. what else?

The problem is with version 10.4.1. I had to reload 10.3 to get it to work. The recommendation from a previous poster worked for me. Here was their list of steps:
Go to Control Panel>Programs>Uninstall
2. Uninstall the following Apple programs in the following order:
     a. iTunes
     b. QuickTime
     c. Apple Software Update
     d. Apple Mobile Devices Support
     e. Bonjour
     f. Apple Appllcation Support
3. Reboot PC
4. Find, Download and Install iTunes 10.3 (you can find it at FileHippo.com)
If you start iTunes now you will get an error message saying that the current iTunes library was created by a newer version of iTunes. To correct this:
5. Go to your Music>iTunes folder and delete the "iTunes Library.itl" database file
6. Within this iTunes folder find and open the "Previous iTunes Libraries" folder and locate the most recently dated "iTunes Library (date).itl" database file.
7. Copy and Paste this file back into the iTunes folder
8. Rename this "iTunes Library (date).itl" file by removing the date. It should say "iTunes Library.itl"
9. Reboot PC

TS1368 I downloaded the latest ITunes update, 10.6 I think. I can still sync my Ipod, but I can no longer access the Itunes Store. No error message, it just keeps "accessing" but nothing shows up. I've restarted my computer twice.

I downloaded the latest Itunes update, 10.6 I think. I can still sync my Ipod, but now I can't access the Itunes Store. There's no error message, it just keeps "accessing" but never completes. How can I fix this?

Ok... I just tried connecting my iPod directly to a USB port on the computer rather than via the USB hub I was using and everything is fine. Odd, but I'm happy now.
Thanks,
Evan

After the latest iTunes update, why does it keep asking me to enter my password to check for downloads?

After the latest iTunes upgrade, every time you open up iTunes, a window pops up asking you to sign in with your Apple ID to check for available downloads? Why is it asking this if your account is already stored on the computer? How do you stop this from asking each time? Thanks.

Hi Skip_Collins,
If iTunes is repeatedly prompting you for your password, you may find the following article about a similar issue helpful:
Apple Support: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Regards,
- Brenden

Hi there, got 3 issues at once.... 1) can't download the latest itune version (it simply stops, not even an error message) 2) can't access the itune store and in order to fix this i need the latest version 3) one of my ipods isn't recognised by itune

Hi there, got 3 issues at once....
1) can't download the latest itune version onto my PC (it simply stops, not even an error message)
2) can't access the itune store and in order to fix this i need the latest version - catch 22!
3) one of my ipods isn't recognised by itune, nit sure if because of the earlier problems?
.... thanks
S.

Hello SAB7700,
This first article can help get iTunes successfully downloaded and updated, which should restore access to the iTunes Store.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Once iTunes is successfully updated, the following articles provides steps that can help get your iPod working in iTunes again and the iTunes Store functioning, should the update not resolve these issues
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/TS1369
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

After I downloaded and installed the latest iTunes upgrade (to 10.5.1), I am no longer able to download free app upgrades for the apps I have on my iPad/iPhone/iMac which i had previously purchased. Itunes tells me I "don't own the major versions".

After I downloaded and install the latest iTunes software upgrade (to 10.5.1), I am no longer able to download free upgrades to the apps on my iPhone or iPad.
The App Store just says I "don't own the major versions", which of course is nonsense. It seems as if Apple's iTunes/App Store has deleted my download history. Any suggestions?
Regards,
Bruce

Actually It doesn't. It says he's on a MacBook. I don't know all the different types of Macs. I was having a ton of problems with iChat. I opened DMZ to my computer, knocked down all firewalls etc and left everything exposed, still with bad results. A few weeks ago my power supply went out on my D-Link. I bought a linksys. Since I'd left all firewalls off I figured it couldn't be the router. I power cycled everything n the netork, still no luck. Today I bought a universal Power supply and started up my D-Link Router. Everything worked perfectly. My wifes computer - a laptop running Tiger worked fine with the Linksys and did my machine before the Leopard upgrade. Now that I've got the D-Link online everythings working.
Message was edited by: graphico
Message was edited by: graphico

I receive an error message when trying to install the latest Itunes program on my computer using windows 7, 64. I receive the message, "service apple mobile device fails to start"

What must I do to install the latest Itunes program using windows 7, 64. The program stops when the service portion is installing and states, "Service Apple mobile division fails to start"

Well, shucks, i just spent almost 30 minutes trying to find your model user guide to explain it better, I guess they never got around to making it.....
I would just borrow another Windows disk and try installing it again and if it does it again then you might take it to an Apple Store and see if one of the "Genius' " can figure it out.
Make sure your internet is enabled and click on your blank desktop and at the top of your screen is a Help menu option, enter PRAM and it should give you a list of things relating to Pram. It may take a few seconds to list anything as it has to connect to Apples severs first. It should list the things you may have to fill back in when your done.
"P-ram" stores some common information that is used in the background, your date, time, startup disk, etc, that you don't have to re-fill when you restart, it's a little different for each computer.

In the latest iTunes, I can't change my credit card to none.

Hi, I want to cancel my credit card on the latest iTunes, but it won't let me. I researched it, and people said to check the none button. The no longer is a none button. I please don't tell me how to do it by creating a new account.

How to Get Apps From the App Store Without a Credit Card
http://ipadhelp.com/ipad-help/how-to-get-free-apps-from-the-app-store-without-a- credit-card/
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
If None is not available - On your computer launch iTunes and click "iTunes Store" in the left navigation pane. Click the "down arrow" next to your name at the top right side of the page and click "Account." Enter your username and password and click "View Account" to log into your account information. Next to your Payment Type, click "Edit." Select the "None" button and click "Done." Confirm that your card has been removed by returning to the Apple account information screen. Under Payment Type, it should say that there is no credit card on file.
 Cheers, Tom

I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

I installed the latest itunes update, 11.4.0.18. Now itunes crashes every time I try to open it.

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
You could also try working through
TS1717: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
tt2

HT4972 I am trying to update my iphone 4S which has ios 4.2.1 and update either to ios 5 or 6. have got the latest itunes but everytime I try to update through itunes it doesn't go anywhere, it gets stuck on backing up. help?

I have the latest iTunes, but it seems to get stuck on the back up stage; its not that it can't back up as it happens every time I connect, but when I click upgrade to ios 6, then it suddenly takes a long time and eventually just doesn't go anywhere. even left it running overnight but didn't happen. Just doesn't take the next step of uploading the operating system. help would be greatly appreciated, have been trying to do this for two days now

Hello Rebel1453
Check with the article to go over troubleshooting issues with connecting to the iTunes Store as it needs to download the software for your update.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G.

I updated to the latest itunes then went to sync my ipad I had a hard time getting it to recognize the ipad then it stopped agter step 3 and I could not get it to see the ipad. Most of the software on the ipad has stopped working can not get it to work?

looking for help syncing my ipad with pc after I upgraded to the latest itunes 10.4 it did not sync with the ipad. Hard time seeing the ipad when it did started to sync it stopped would not let me finish. I can no longer get my programs to work on the ipad and now when I go to sync it itunes it freezes and does allow me to see the device. I have uninstalled and reinstalled itunes three separate times following the instructions that I found

Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help

"Itunes can not connect to this Ipod. An unknown error occurred." I get this message when I plug my Ipod touch into my Imac. I have restored the Ipod and have the latest Itunes. I have tried different cables and a macbook.

I have an Ipod touch 8GB, an Imac and an apple laptop. I have had this Ipod for years and it has been synced at different times to my Imac and laptop. Recently the battery ran way down on my Ipod. I plugged it into my Imac. After it charge I had to restore it. After I restored it Itunes couldn't connect to it because, "An unknown error occurred". I tried to connect it to Itunes on my laptop and got the same error message. I have tried different USB cables. Since Itunes won't connect, I can't do another restore. I don't know what do try from here.
Some additional info that might be related to this. Just before this Ipod problem came up I crashed my hard disk on the Imac. I had to erase it and reload all my stuff (I was able to copy the contents to a hard drive connected to my laptop using the firewire - I couldn't use time machine because of the crashed HD.) My Imac has been restored to the latest Itunes - I am running OSX 10.6.8.

Thanks for the help Ricky.
I did put my iPod into DFU and iTunes recognized it in restore mode. After restore I am back where I was before - iTunes cannot connect because of an unknown error.
I have installed Jailbreak to see if I can bypass itunes but haven't succeeded. I can't get my computer to recopgnize the iPod as a device.
I'll take it to a Genius bar next time I am in the area of one. Until then I'll probably continue to try hacks to get it connected.
Dan

I downloaded the latest itunes update and it will not play my music and the sound on my computer has been disabled.

I downloaded the latest itunes update on my HP desktop with Windows Vista and it will not play my music and has disabled the sound on my computer?

Good Morning jsacc38,
The resource below will help you with the issues you are having with the iTunes for Windows update on your PC:
If you can't install or update iTunes for Windows - Apple Support
http://support.apple.com/en-gb/HT201668
Learn what to do if you can’t install or update iTunes on your Windows PC.
If you can’t install iTunes on your Windows PC, or if you see “error 7” or “error 2” after you install the software, follow the steps below in order.
If you see a different error when trying to launch iTunes, follow the steps in iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
Make sure that you're logged in to your computer as an administrator.
If you're not sure if you have an administrator account, read Windows 7: How do I log on as an administrator? You can also refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Install the latest Microsoft Windows updates.
To download the latest updates, visit the Microsoft Windows Update website. iTunes for Windows requires Windows XP, Windows Vista, Windows 7, or Windows 8, with the latest Service Pack installed. If you can’t install the updates, refer to your computer's help system, contact your IT department, or visit support.microsoft.com for assistance.
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
If you have Windows XP: Choose Open.
If you've previously installed iTunes, the installer will prompt you to repair the software.
After the repair is complete, restart your computer and try launching iTunes.
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
Remove and reinstall iTunes and other software components for Windows XP.
Remove and reinstall iTunes and other software components for Windows Vista, Windows 7, or Windows 8.
Songs you bought from the iTunes Store or imported from CDs are saved in your My Music folder by default. Deleting iTunes won’t delete your music.
Disable conflicting software.
Some background processes can cause issues that prevent applications like iTunes from installing.
If you installed security software and are having issues installing iTunes for Windows, you might need to disable or uninstall security software to resolve the issues.
Restart your computer.
After the restart, and adjusting the software running on your PC, install iTunes again.
Get more help
If the steps in this article don't help you resolve the issue, you might be able to find a solution through a search of the Microsoft support website.
If you receive errors regarding inaccessible registry keys during installation, try the steps found in "Could not open key" message when installing iTunes or Apple components for Windows.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Feb 2, 2015
Have a good weekend!
- Judy

I cannot install the latest iTunes because Bonjour cannot be removed?

I've recently got a new iPod touch and I am having problems with downloading the latest iTunes. I go to click download, enter my details etc, and when it starts to download half way through a message box pops up saying 'The old version of Bonjour cannot be removed. Please contact your technical support group.' I tried uninstalling it through my programs, however it says 'The feature you are trying to use is on a network resource that is unavaliable, click OK to try again or enter a alternative path to a folder containing the installation package "bonjour64.msi" in the box below.' All I want to do is access iTunes on my laptop! How can I fix this problem A.S.A.P? Thanks a lot

'The old version of Bonjour cannot be removed. Please contact your technical support group.' I tried uninstalling it through my programs, however it says 'The feature you are trying to use is on a network resource that is unavaliable, click OK to try again or enter a alternative path to a folder containing the installation package "bonjour64.msi" in the box below.'
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another install. Does it go through properly this time?

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

You need to buy Snow Leopard from the online Apple Store. You don't need Mountain Lion.
(85170)

The latest iTunes couldn't enter itunes store & itunes match

Similar Messages

Maybe you are looking for