The latest iTunes version 11.1.3.8, will not download or play. I have Windows 7
I just got a Nano Gen 7. Plugged it in to download my itunes library and my itunes program would not run. I unplugged the Nano and tried to run the program again. No luck. I restarted my computer and tried to run the program. Nothing . I uninstalled the program and reinstalled it from the website. Nothing.
HELP! Any suggestions?
I experienced this exact same issue today, when I tried to download this version of iTunes on my PC. There was an error during download. I tried to do the download again and received a RTE message that with Program:\C: Program Files (x86)\iTuneds\iTunes.exe Then, when that error is closed I get the iTunes error 7 -- iTunes was not installed correctly. Please reinstall iTunes.
I asked my daughter if she had issues when she downloaded the lastest iTunes version and she told me that she has not downloaded the newest version (11.1.3.8) because she was informed by a teacher and numerous students in her class that there is a problem with this latest iTunes download.
So it looks like many users ARE experiencing this same issue. While we haven't interviewed millions, but it is a known issue to the point that tech-savvy high school students in MA are warning all their friends not to allow the latest download. I am hoping that Apple will rectify this issue soon. I will not be downloading this iTunes upgrade on my laptop until I hear a solution that works.
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http://support.apple.com/kb/TS5376
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http://support.apple.com/kb/TS1369
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