The latest update for apple tv (2nd gen) broke ethernet dns

After the lastest update to Apple TV (Early November 2011) the DNS over ethernet no longer works properly. The apple TV ends up with an external IP address instead of the internal IP address assigned by my Linksys router. The wireless connection works fine, but the ethernet is not usable. All my other devices on my lan work fine (iPod, iPad, computers, squeezebox, etc).
How do I file a report to Apple?

Apple support had me do a software restore which fixed the problem.

Similar Messages

  • HT1600 Failed during the latest update for apple tv

    my apple tv showed all what you write above but now the light is blinking fast and wants to be connected to iTunes with a cable. Why? Can't restart it.

    Apple support had me do a software restore which fixed the problem.

  • Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?

    Hi! I just update my apple tv 2nd gen to the new solfware but it only show the itunes icon on the tv and after shows nothing on the tv screen. What i can do to fix that?

    Welcome to the Apple Community.
    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    (You may already have a micro USB cable if you have a camera or other digital device)

  • I was downloading updates for ipod touch 2nd gen and twice when I was to processing files stage it clicked off. There was no message on whether it was done or what I was to do next. I needed to reset the ipod. Now what do I do?

    I was downloading updates for Ipod touch 2nd gen and when the process was to the processing files point the screen changed and I wasn't given any idea as to whether the process was complete or not and if it was what was to be done next. I needed to reset the Ipod and now I am wondering what to do . Spend another Hour downloading and whatever amount on processing files and end up where I am now . Whats the next step in finding out what to do? This was the second attempt to do this with the first try happening the same except I am not sure how long the processing files part was.. Any suggestions as to what to try will be greatly appreciated.. Thanks

    Likely a batter problem since high temperatures destroy a battery.  I wold make an appointment at the Genius Bar of an Apple store to see what they say.  It is free except for your time.

  • HT5654 Trying to install the latest update for itunes...error received "service apple mobile device failed to start.  verify thay you have sufficient priveleges to start system services"...?  I have unistalled and tried to reinstall???

    Trying to install the latest update for itunes...error received "service apple mobile device failed to start.  verify thay you have sufficient priveleges to start system services"...?  I have uninstalled and tried to reinstall???

    Hello Kimberly0914,
    It sounds like you have tried to launch iTunes after a recent update due to this error message, and you cannot install iTunes after uninstalling. I recommend the troubleshooting from the following article to help you named:
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    http://support.apple.com/kb/ht1926
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    http://www.apple.com/itunes/download/
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

    Why can't I open iTunes or apps on ipad1? And why do apple not support the latest update for ipad1 when it's less than 2 years old. I am sick of huge corporations ripping off joe public!

    And the processor limitations.
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    iPad 2: RAM - 512MB, Processor - 1GHz dual-core Apple A5
    iPad 3: RAM 1024MB, Processor - 1GHz dual-core Apple A5X
    Similarily, the iPad 2 did not get Siri and some other features in iOS 6.
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  • Can´t find all my movies from itunes in apple tv. has already restarted apple tv and have the latest update for both itunes and apple tv. my music library works however

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    Welcome to the Apple Community.         
    Have you looked in home videos

  • I have an iPad 1 and after I got the latest update for keynote and Now  it crashes every time I try to open it

    I have an iPad 1 and after I got the latest update for keynote and Now  it crashes every time I try to open it

    Do you have iOS 5.1.1 on your original iPad? If not update the iOS.
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    Go to the Home screen and double click the Home button. That will reveal the row of recently used apps at the bottom of the screen. Tap and hold on the app in question until it wiggles and displays a minus sign. Tap the minus sign to actually quit the app. Then tap anywhere on the screen above that bottom row to return the screen to normal. Then reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
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  • Hello everybody, I need to update my ITunes on my MAC (laptop) to the newer version so I can then be able to update the latest updates for my Iphone-3G'S. I don't require a complete reinstall just need to be able to update it.What I have tried so far is I

    Hello everybody, Im trying to update my ITunes on my MAC (laptop) to the newer version so I can then be able to update the latest updates for my Iphone-3G. I don’t require a complete reinstall just need to be able to update my itunes.
    What I have tried so far is I had my MAC search for update’s and it said that I should update to (ITunes version  10 . 6 . 3 ) So I asked it to do the update but after 2hrs of waiting for it to download/update it then puts up a message saying the following- (In order to continue installation, please close the following application: ITunes).
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    Download iTunes using the tab at the top of this page. Then run the update with iTunes closed.

  • Help - I downloaded the latest update for my ipod, but instead it seems to have completely wiped it!

    Can someone please help me - I have downloaded the latest update for my ipod to try to get it to work with iCloud, to back everything up, but instead it seems to have wiped everything and restored my ipod to its factory settings and now when I try to sync it, it says 'Sync in Progress', but then doesn't do anything.
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    Per Rysz' suggestion, configure accordingly:

  • The latest update  for isight

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    Denis

    Hello, Denis,
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  • HT1926 I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126)

    I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll.  error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
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    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes.  I really need to update my iPhone and CAN'T!!  GRRRR!!!

    What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes.  I really need to update my iPhone and CAN'T!!  GRRRR!!!

    Minimally you need Snow Leopard or greater:
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           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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                 Model Identifier 5,1 or later
             3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
             4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
             5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
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  • HT1222 i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???

    i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???

    Hi Mike H555,
    If you are having issues with iTunes after an attempted update, including device recognition issues, you may find the following articles helpful:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • The latest update for iTunes 11.1.3, iBooks 1.0.1, Mail 1.0 won't update/install properly.

    I recently installed Mavericks. The latest update for iTunes, iBooks and Mail do not install properly. I have tried updating individually and the Appstore indicates that they're installed. However after every restart the Appstore shows that the same update is available. I checked the applications folder and clicked on the 3 apps to "Get Info" and they're all still the old versions. I've repeatedly tried to update and install and the Appstore history has shown that I've tried over and over again. Any solutions would be appreciated please!

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