The latest update for iTunes 11.1.3, iBooks 1.0.1, Mail 1.0 won't update/install properly.
I recently installed Mavericks. The latest update for iTunes, iBooks and Mail do not install properly. I have tried updating individually and the Appstore indicates that they're installed. However after every restart the Appstore shows that the same update is available. I checked the applications folder and clicked on the 3 apps to "Get Info" and they're all still the old versions. I've repeatedly tried to update and install and the Appstore history has shown that I've tried over and over again. Any solutions would be appreciated please!
I'm having this same issue, except Mail and iBooks are both installed, but showing as need to be updated (to same version already installed several days ago). iTunes was also doing this until I manually installed it, but the other two still won't be recognized as updated. I did a sudo softwareupdate -i -a and that failed as well. So I did a
sudo softwareupdate -v --reset-ignored -l and showed this update is somehow broken
Not the only ones: https://discussions.apple.com/message/23716085#23716085
Similar Messages
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Just installed the latest upgrade for iTunes. Cannot open iTunes store?
Just installed the latest upgrade for iTunes. Cannot open iTunes store?
Hey there Ray Neilson,
It sounds like you are able to open iTunes but cannot access the store. I recommend the troubleshooting from the article named:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Troubleshoot issues in Windows
If you haven't been able to connect to the iTunes Store for more than a day (and other customers on our discussion boards aren't experiencing similar issues) a software or Internet service provider (ISP) configuration issue may be blocking your access to the iTunes Store. Find out which ports and servers need to be allowed for iTunes Store access.
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Note: The hosts file may be blocking the iTunes Store.Microsoft's article How do I reset the hosts file back to the default? has instructions and a FixIt to have Windows try to reset the hosts defaults for you.Note: Some workplaces may put internal resources in the hosts file and may block iTunes Store. The FixIt doesn't work for Windows 8.To create a copy of your hosts file and replace it with an empty hosts file, follow the instructions below:
You can find the hosts file at: C:\WINDOWS\SYSTEM32\DRIVERS\ETC.
Select the hosts file. There should now be a duplicate of the hosts file named "Copy of hosts" (Windows XP) or "hosts-copy" (Windows Vista, Windows 7, or Windows 8).
Drag the original hosts file to your desktop.
Right-click the duplicate file and choose Open. You may be prompted to choose the program you want to use to open this file. Double-click Notepad.
When Notepad opens, choose Edit > Select All.
Choose Edit > Delete.
Choose File > Save.
Close Notepad.
Right-click the duplicate file, and choose Rename.
Type "hosts" (without quotation marks) and press Enter.
Restart your computer and try connecting to the iTunes Store.
If you still can't connect to the iTunes Store, your security software or firewall may be blocking the ability of iTunes to communicate with the Internet. Learn how to resolve security software issues.
If the issue persists, try the troubleshooting in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I cannot load the latest version of Itunes on my Toshiba PC with Windows 7 Home Premium. Tried to re-install. Dead in the water. Windows error 126. Cant start becasue MSVCR80.dll is missing from my computer
You may have to follow the slightly more detailed steps in whichever of these two applies to you.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Rebooting into safe mode may be needed to delete any folder the instructions say you should remove. You may also find this Microsoft Fixit helps to remove stubborn components. It has taken some people several attempts to completely clean iTunes and supporting software before they have been able to successfully reinstall it.
tt2
Message was edited by: turingtest2 -
How do I install the latest version of iTunes with ios7
I have been trying for weeks to download the latest version of iTunes to my windows 7 laptop so that i can sync my newly updated ios7 iphone to my computer however it just wont work! It starts to download then it says that the file cannot be found. When I try and go on the apple software program to check for updates it tells me it cannot be connected and to check my internet connection even though it is already connnected. I cannot even uninstall iTunes either, im in desperate need of help!!
Hello Slm7531
Check to make sure that your that you do not have anything that would be blocking access to the iTunes store like a firewall or security software. The second article below will assist with troubleshooting accessing the iTunes Store.
iTunes 11.1.2
http://support.apple.com/kb/dl1614
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
-Norm G. -
I have the latest version of Itunes but it freezes my whole computer when it starts up
I have the latest version of Itunes but it freezes my whole computer when it starts up. I have installed/reintalled Itunes but it still stops my whole computer when I start Itunes.
OK, so we rule out LSP then,
Try following steps one at a time and test your itunes:
1. Restart computer, right mouse click iTunes icon and select "Run As Administrator", now try your itunes.
2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR. -
I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection
Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.
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My computers uses WindowsXP. The latest Apple Software Update put the latest version of iTunes on my computer, and now iTunes doesn't work. I've tried that instructions on the Apple homepage (delete program, reinstall, etc.), and nothing works. What's worse is that I'm getting error messages every time I log on to my computer. Is this latest version a pile of pooh? Anybody know how to fix this? Or do I need to wait for Apple to figure out where they screwed up?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
rigght after i got the ios 7 update i noticed everything from my icloud was on my phone i dont want all that stuff on here so i plugged it into my computer and its saying that i need the latest version of itunes i have downloaded it twice and i am still getting the same error message. So my question is how am i supposed to download the latest version of itunes if its not working. it says for a Windows computer the update is 11.0.5 but i need 11.1 what am i supposed to do ?
you dont need computer. go to settings > icloud and turn off what you dont want like photostream/calendars/contacts. for itunes 11.1 you need to go to itunes.com and download it then install it.
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Device not recognized in iTunes for Windows
I wasted about 1.5 hours with Apple on this issue. It all started happening after I updated to the latest version of iTunes. I haven't been able to sync my iPhone 4 in 1 month and am freaking out about possibly losing my pictures, video, text messages and music.
Windows XP user.
Any help will be greatly appreciated.
iPhone 4, iOS 5.1.1If might be helpful if you actually told us what the problem is.
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I am using OS 64 bit Windows Vista Home Premium and recently updated the latest version of iTunes. (I only have this CD burning software on my Laptop). Ever since updating, I received the message 'Registry settings for the iTune drivers are missing for CD burning'. The drivers for Lower and uppper filters in the registry are missingand I now have no optical drive. I have unistalled and reinstalled Itunes and manually entered the filters. Have tried everything including something called GEAR driver installer which was suggested on several technical sites. Everything was working fine in iTunes until I updated it.. It's strange I can still import music but not burn?? Friend s have told me they have ha dthe same problem when updating iTunes but resolved the problem by uninstalling/reinstalling or altering registry keys.
Today I went to use my Epson Printer and now have problems with it not working. I decided to uninstall/ install printer software and still can't get it to work either. I may be wrong but his all seems connected to me?
I have been trying for days to get telephone support and been told today you have to pay
Please can someone help me before I throw the lot out the window!!!!Many thanks b Noir
This is a copy of ONEof the keys in the registry I changed as told by Apple support today. I also have changed others as instructed by GEAR software support to manually delete GEAR drivers (that I had installed but couldn't delete some of the others they mentioned from Windows system 32. Then some bright spark at work told me I need the Gear drivers so I downloaded the software and installed again.
Sorry, just this minute went to insert image and it is giving me a message saying this sort of content is not allowed?.
The most recent key I altered is in: HKey _local _machine. System\class - 4D36E965-E325-11CEBFC1-08002BE10318. Upper Filter data: Upper filter NTIDrvr SiRem GEARAspiWDN.
The GEARsoftware info about manually deleting GEAR drive is from:
http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_ removing%2C_64_bit_versions%2C_etc
I hope you can help -
When I connect my iPhone to my computer, it says that I need the latest download for my iTunes to be able to sync. I already have the iOS7 and the 11.1.3 update. Whats the deal?
I have the same thing with my ipad "Bill's Ipad cannot be used because it requires itunes version 11.1 or later"
Thanks for help. -
I keep getting the following message after attempting to download and install the latest update for iTunes: missing MSVCR80.dll. error 7 (windows error 126). Anyone else having this issue? How do I get iTunes back in working order?
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I just got an iPod shuffle yesterday and I have downloaded the latest update for iTunes (10.7) and when I plugin it in it says that I have not got the correct software for the iPod
What is the exact error message you are receiving? Have you checked to make sure the connections on each end of the USB cable are nice and snug?
B-rock -
Why will iTunes not sync to my iPod after installing the latest update for iTunes?
Hi I have a Macbook and I just downloaded the latest update for iTunes and when I plugged in my iPod to sync I keep getting and error message. How do I fix this problem?
I haven't done one of those for a while. But the following troubleshooting document might still be worth a shot:
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod -
What is the latest update available for Mac OSX 10.5.8 that will allow me to get the latest update for iTunes. I really need to update my iPhone and CAN'T!! GRRRR!!!
Minimally you need Snow Leopard or greater:
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard — Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service — this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion — System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) — Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) —
Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) — Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) — Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) — Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) — Model Identifier 3,1 or later
7. Xserve (Early 2009) — Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table — RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
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