The latest version of ITunes has totally changed how I load music or photos on my IPod and IPhone. It used to be I could highlight a song list or cd from my library and drag it to the i pod icon and it would load. Now, it's changed and I can't fig
I have a Macbook Pro operating system OSX 10.7.5 My Itunes version is 12.01.26. Here's the problem: with the older versions of ITunes I could connect a device and highlight and drag whatever music I wanted to load from my library to the device. Now, there's a different process which I cannot fathom. I don't want to sync my i-pod every time i want to add music; i don't want to restore my iPhone to do the same or to add photographs which were sent to me and then uploaded to my computer. Can anyone out there give me a step by step process on how to do these what used to be very simple procedures. Thanks in advance. Also, how do I contact someone in Apple who deals with consumer complaints?
Hi Edward,
You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
Manage content manually on your iPhone, iPad, and iPod
http://support.apple.com/en-us/HT201593
Product Feedback
http://www.apple.com/feedback/
Contact Apple for support and service
http://support.apple.com/en-us/HT201232
Take it easy,
-Norm G.
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You should still be able to manually manage the music on your iPhone within iTunes. Make sure that when your iPhone is plugged in, look in the Summary tab to see if “Manually manage music and videos” is enabled and you can even you turn off Automatically Sync when this iPhone is connected. Take a look at the first article below to give more information on that. As far as your other questions about calling someone, I have provided two options for you. If it is for feedback on iTunes, you can use the second link to give detailed feedback on what is going on. If you want to actually talk to someone, the last link has a list of numbers for you to call for any support or service that you may need.
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http://support.apple.com/en-us/HT201593
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