The Legend of Korra not in real HD, please fix it.

Hello, iTunes customer service:
I've bought the complete season of "The Legend of Korra".
It's a great series, but your video encodes are messed up.
You encode the video at 960x718 aspect ratio, which is definitely not real 720p HD.
Also you set the frame rate at 29.970 fps, instead of normal 23.976 fps like other tv shows.
Strangely enough,
you released the free episodes 1 - 2 with the correct tech spec,
which is in real 720p HD and 23.976 fps.
So, why are you encoding them like this?
I hope you can fix the problem, re-encoding all of them using the correct tech spec (1280x720p).
Thank you.
Yours sincerely.
2012-04-29

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