The light on the back of my phone will not turn off, even when I turn the phone off. Help?

The light on the back of my iphone 4s will not turn off. Even when I turn the phone off the light stays on. Can someone help? I did notice that the camera on the back has a little bit of moisture. (I have 3 small kids).

You will need to have the hold switch replaced.

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How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings General iTunes wifi sync is still my old laptop. Any help is appreciated.

How do I sync my iPhone 5 to my new PC? iTunes will not recognize it even when plugged in the USB port. Settings>General>iTunes wifi sync is still my old laptop. Any help is appreciated.

See also Recover your iTunes library from your iPod or iOS device.
tt2

TS2986 I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, it says I need 10.7.

I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, I get a message saying I need 10.7. to install Lion. What should I do?

Hi..
Make sure your Mac meets Lion's requirements.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
If your Mac meets the requirements, installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you which may help.
Restart your Mac after instaling the combo installed. It's ok to do this even though you are already running v10.6.8.
If you have anti virus software installed, you may need to disable that in order to install Lion.

I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said?

HT6147 The new upgrade for IOS 7.0.6 will not download on my iPad Air or 4S phone.

The new upgrade for IOS 7.9.6 will not download on my IPad Air or 4S phone. Why?

old golfer711 wrote:
On the phone download and install can't be highlighted.
Is there a message underneath the Download and Install button?
On the iPad it starts to download then says error.
More specific, please. What error?

HT1688 I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account. But my phone will not delete a mail account. And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

I am having issues get my email in one of my mail accounts so I tried to "DELETE" the whole account. But my phone will not delete a mail account. And the phone is getting really hot and battery was full 2 hours ago and now at 25%.

Well, you don't say what happens when you try to delete the account. So I don't know what else to recommend. However, if your phone is not charging, is that the mains charger or the computer USB? Also, if it not showing any change to battery percentage, then something is wrong with the software. The next step in user troubleshooting after the reset is a restore from backup. However, considering the condition of the phone right now, I would be more than willing to say your backup is going to be corrupt. But you can try. If that does not fix the device, then you restore as new, not from a backup. If the phone works, then you can try restoring the backup again, but if it messes up, you are going to have to restore as new again. If the restore as new does not work, then you need to make an appointment at the Genius Bar or Authorized Apple Service Provider to get the hardware checked.

The message "iPad Not Backed Up" appears on the screen and will not go away, even after I push the "OK" button. What can I do?

The message "iPad Not Backed Up" appears on the screen and will not go away, even after I push the "OK" button. What can I do?

rodrocket wrote:
... What can I do?
Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430

My phone will not send emails even after the IOS 8 update. I continue to get the message of user name or password for my email are incorrect.

My phone will not send emails even after the IOS 8 update. I continue to get the message of user name or password for my email are incorrect.

Did you try to delete the mail account, restart the phone and add the mail account again?
iOS: Setting up an email account
This article provides morse tips, if you can't connect or you receive an error in Mail.

My macbook(2008) has been working well until a few hours ago. I tried plugging it in to several outlets but the light stays green no matter what, It will not charge. Also it will not stay on or turn on if I unplug it from the outlet, anyone have any idea

My macbook(2008) has been working well until a few hours ago. I tried plugging it in to several outlets but the light stays green no matter what, It will not charge on any outlet. Also it will not start when it is unplugged when my battery is at 50%. It also will shut down immediately if I unplug it from the charger, even though it says it isnt being charged by it. Can anyone help with this problem?

So you have the 13" aluminum notebook that just says "MacBook" on the display, correct?
You can get a new battery for $100 from Other World Computing here.
Alternatively, you can get one through Apple for $130 here.
I personally would go through OWC - they're a highly-recommended third party for these kinds of parts and their batteries work just as well as Apple's.
~Lyssa

HT201436 Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me

Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?

When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.

My phone will not sync with itunes because it says the mobile device service is not started. How do I change this

My phone will not sync with itunes because it says the mobile device service is not started. How do I change this

Hi,
See this Link:
AMDS for Windows
http://support.apple.com/kb/TS1567
Cheers,

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
This should take all the music off your phone .Then you can resync the music back on to it.
If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

The Pages software used on my ipad 2 will not install on my iPad 1 using the latest software 5.1.1

The Pages software used on my ipad 2 will not install on my iPad 1 using the latest software 5.1.1

The latest version of Pages will not run on iOS 5.1.1, so you need to install a version that will run in iOS 5. Another member of the ASC, rbrylawski, posted this a little while back and I copied this for future use.
On your computer in iTunes, download Pages from the App Store to your iTunes library.
Then, on your iPad, in the App Store, click on Purchased.
Look for Pages in the Cloud in the purchased tab (tap not on this iPad in order to find it)
Tap on the Cloud and you'll be given an option to download a version that will run on iOS 5.1.1

My Apple TV recognises my wifi network but will not connect to it, when I enter the password

Help please - my Apple TV recognises my wifi network but will not connect to it, when I enter the password - it just says 'there was a problem connecting to the network - check your settings and try again (5).' What should I do next?

people repport that apple products in general I believe have problems with support for the outdated encryption type called wep encryption which is also pretty useless and easy to break
if you use that try disabling it or changing to wpa encryption
if you use MAC address filtering in your router then you need to add the appletv's MAC address to the positive list

HT1766 My iPad will not boot up. When I press the on/off button, nothing black screen. Does anyone have a suggestion?

My iPad will not boot up. When I press the on/off button, nothing black screen. Does anyone have a suggestion?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

My phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac

my phone will not connect with iTunes when plugged up to usb cord it will only charge on pc and mac

If the device isn't be recognized by itunes, try following the troubleshooting steps in one of these articles
http://support.apple.com/kb/TS1538 for windows
http://support.apple.com/kb/TS1591 for mac

The light on the back of my phone will not turn off, even when I turn the phone off. Help?

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